Great experience overall. Every member of the dealership was great to work with. From the salesman to the finance guy. Overall a great experience. Would certainly recommend using Johnson Lexus. Looking forward to great service as well
Most beautiful car I’ve owned
by Tommie65 from Goliad Texas
November 13, 2018
Love it!!! Beautiful car. I’ve owned Mercedes and this car is by far superior in every way possible. The ride is smooth and fast. The look is classy and stunning.
I was treated like family the moment I made my first phone call. A very courteous gentleman picked me up at the airport. When I arrived I was greeted with a smile. The transaction went smoothly and I left with the quality vehicle we have been searching for months for. Jesse, Sam, Devin, Jaimie, and Azza, thank you for making this a memorable and pleasant experience.
Was a great car too.
by Cheryl from Malden
October 30, 2018
Was a great car fun to drive , lots of safety features as well . But for some reason lately I tend to change cars every 23 months and I purchase them .
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Most reliable car
by Jim85254 from Scottsdale, AZ
October 20, 2018
Well designed, very reliable, plenty of room, very good designed, plenty of power, good on gas mileage, very quite, comfortable ride, very safe vehicle, a very luxury vehicle, and many safety features.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Great value for a luxury SUV
by Connecticut Chris from Southington, CT
October 7, 2018
I’ve been driving Lexus cars for over 20 years and this one is by far the best. It incorporates comfort and safety features with the practicality of enhanced payload capacity. My experience with Lexus proves, that as long as you maintain this car in accordance with it’s scheduled maintenance, you can drive it forever.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Travis Howard is an amazing and efficient sales associate. He took care of all of my needs. He is so polite and very efficient at his job. Bryant Brooks was very, very helpful in showing all the features on my new vehicle. I experienced an amazing visit to your establishment!!!!
trasmission /gear jerks hard when shift on downhil
by Lexus quality going downhill from Santa Cruz, ca
December 10, 2018
Lexus quality is going downhill. This is a new car with abt 2000 miles many attempts to dealers and Lexus to repair the issue without success.
Their answer is that this is normal characteristic of this ca. We tested another similar rx350 with no such issue. Found out from lemon law lawyer that there is lawsuit against Lexus for similar issue.
Dashiel was very helpful, answering all of our questions and explaining everything perfectly. He made us feel very comfortable throughout the entire process. Bethany was friendly and very knowledgeable. We would definitely recommend this dealership to others.
I own the perfect car! Interior is pure CLASS!!
by Judith from Harveys Lake
October 29, 2018
I wasn't seriously looking for a new car, but when I saw this one, I knew I had to get it. Beautiful pearl exterior and the interior is a show-stopper of rich brown and camel and bamboo woodgrain!! Truly a fantastic car!
Zack was very professional and an expert regarding the Lexus brand. He listened to my requests and represented them well during the purchasing negotiations. I have been a Lexus owner since 1996 and this was the best and fastest purchase transaction I have ever experienced. I am enjoying my latest Lexus purchase, the Lexus GS 350 F-sport. Thank you Zack!
This is the third Lexus I've owned
by MikeAT from Winlock, Wa
September 22, 2018
Excellent quality for the price...This car has all the latest safety equipment ...great gas mileage and fun to drive...will keep this car for three to four years
Samuel Ngo was very professional in his interactions with us. He gave us personal car, texted us to keep us informed of status updates, and smoothly handled the transaction. I plan on working with Samuel on my future purchases from Lexus.
Look no further for that perfect car buying experience!
by lexus4me from DealerRater.com
December 1, 2018
We had originally visited another dealership. We left feeling we were not taken seriously, were not given a good price, and after 2 different visits left very dissatisfied and frustrated. We found this dealership online and saw a car we were interested in. We called and made an appointment with Eryk Rippenhagen for the next day. WHAT A DIFFERENCE! Upon arrival, several salespersons walked up and greeted us and we felt the red carpet had been rolled out for us! Eryk worked with us to find the perfect car. We found he was very knowledgeable on various purchase options and all working aspects of the vehicle we selected (knew all the bells and whistles!). Most importantly, he treated us with such respect and took our offer(s) during negotiations, very seriously. He made the difference for us and the deal we received! We felt that he "WALKED US THRU' each step---we were not alone in decision making. Car buying can be very overwhelming! We would have given him more stars if we could have!
Sam No was tremendous. He was congenial, knowledgeable, a good listener and helped me find exactly what I wanted. From taking a test drive, examining the vehicle, showing me the features and negotiating he was kind and answered all my questions. Had a glitch during the actual purchasing process (I had lost my current driver's license and did not realize it until the Finance Officer was working on the paper work). Johnson Lexus worked it out so I could take "my" car home and return in two days with my current license so the purchase could be complete! Jamie was wonderful and very knowledgeable in teaching me how to use all the technological features and Azzie (not sure if this is spelled correctly) was helpful and kind as we completed the transaction. Sam, Jamie and Azzie are the best.
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