Randy was very helpful in the process of getting my new 2009 Lincoln navigator. But what it made so special was how he brought the car to my house so I could see it I was involved in a motorcycle accident and was on crutches so not being able to drive he brought the car to me . When I went to go ride in it . My girlfriend brought me up there during her lunch break .he was kind enough to bring me back home after purchasing it he came picked me up and then brought me back to my house with my new vehicle. Couldn't have had a better used car buying experience. Definitely impressed with rand and Brandon
Travis Howard is an amazing and efficient sales associate. He took care of all of my needs. He is so polite and very efficient at his job. Bryant Brooks was very, very helpful in showing all the features on my new vehicle. I experienced an amazing visit to your establishment!!!!
Dashiel was very helpful, answering all of our questions and explaining everything perfectly. He made us feel very comfortable throughout the entire process. Bethany was friendly and very knowledgeable. We would definitely recommend this dealership to others.
Zack was very professional and an expert regarding the Lexus brand. He listened to my requests and represented them well during the purchasing negotiations. I have been a Lexus owner since 1996 and this was the best and fastest purchase transaction I have ever experienced. I am enjoying my latest Lexus purchase, the Lexus GS 350 F-sport. Thank you Zack!
Dashiel was very professional in his assistance of finding the right car for me and my husband. He was never pushy. He had a warm and calm manner that made me feel very comfortable. I will certainly recommend Dashiel to family and friends who are interested in purchasing a Lexus product. Many thanks from Jim and Mary Jacobs.
Was great to work with. Roy was very helpful! Had been looking for a specific make/model for sometime and when one came in Roy reached out and made the process very smooth. From initial communication, negotiating the best price to pick-up of the vehicle I was very impressed with Roy and the folks he works with.
Ken and Erin did what they needed to to make sure that we got the deal of a lifetime. Ken never gave up he tried and tried each time he saw us to get us a New vehicle now we have a 2018 Malibu and we love it
Everyone was friendly and honest about the inventory, the process of buying my car was also quick and painless! I would recommend this seller to anyone looking for great customer service and nice used cars.
Yay ! once again the service we received was exemplary. In very aspect of this dynamic . it was a very pleasant buying a second car from your dealership with the stunning excellent sales person and very helpful Silvana Granizo was very professional. We love my little orange Camaro, we would love to say many thanks to Silvana with her manager Sam for all your Kindness helps and friendliness and efficiency . We were very impressed with the service we received throughout the purchasing process . We appreciate your business, once again thank you so much. We definitely will recommend yours dealership to everyone I know .
Great experience overall. Every member of the dealership was great to work with. From the salesman to the finance guy. Overall a great experience. Would certainly recommend using Johnson Lexus. Looking forward to great service as well
I was treated like family the moment I made my first phone call. A very courteous gentleman picked me up at the airport. When I arrived I was greeted with a smile. The transaction went smoothly and I left with the quality vehicle we have been searching for months for. Jesse, Sam, Devin, Jaimie, and Azza, thank you for making this a memorable and pleasant experience.
Samuel Ngo was very professional in his interactions with us. He gave us personal car, texted us to keep us informed of status updates, and smoothly handled the transaction. I plan on working with Samuel on my future purchases from Lexus.
Look no further for that perfect car buying experience!
by lexus4me from DealerRater.com
December 1, 2018
We had originally visited another dealership. We left feeling we were not taken seriously, were not given a good price, and after 2 different visits left very dissatisfied and frustrated. We found this dealership online and saw a car we were interested in. We called and made an appointment with Eryk Rippenhagen for the next day. WHAT A DIFFERENCE! Upon arrival, several salespersons walked up and greeted us and we felt the red carpet had been rolled out for us! Eryk worked with us to find the perfect car. We found he was very knowledgeable on various purchase options and all working aspects of the vehicle we selected (knew all the bells and whistles!). Most importantly, he treated us with such respect and took our offer(s) during negotiations, very seriously. He made the difference for us and the deal we received! We felt that he "WALKED US THRU' each step---we were not alone in decision making. Car buying can be very overwhelming! We would have given him more stars if we could have!
Sam No was tremendous. He was congenial, knowledgeable, a good listener and helped me find exactly what I wanted. From taking a test drive, examining the vehicle, showing me the features and negotiating he was kind and answered all my questions. Had a glitch during the actual purchasing process (I had lost my current driver's license and did not realize it until the Finance Officer was working on the paper work). Johnson Lexus worked it out so I could take "my" car home and return in two days with my current license so the purchase could be complete! Jamie was wonderful and very knowledgeable in teaching me how to use all the technological features and Azzie (not sure if this is spelled correctly) was helpful and kind as we completed the transaction. Sam, Jamie and Azzie are the best.
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