Very pleasant transaction. Butch was cordial, extremely helpful and accommodating to my needs. Quick and easy; no hassling. All done over the phone. Appreciative they delivered the car to my house, 80 miles away. Drivers were nice as well. My apologizes, but can't recall which manager called me to solidify the transaction. My father (Jim Phillips) bought many of his autos through the years from Paramount and always spoke fondly of their employees.
Took my car in for an inspection. Got a free alignment check. Was in and out quickly. My service rep Tommy was great. Kept me informed. Even the service manager Mr. Jenkins met me before I left to ask about my visit. Great Experience
Patrick was very informative and patient. I appreciated the fact that he took the time to get to know me and figure out exactly what I was looking for with a car in terms of features, style, and price. He worked hard to ensure that I got a car I would love, and I did.
Seth met me in the parking lot. I had hit a deer and totaled my car, so I was in a "situation". I explained my financing, credit, and payment options. We looked at a used car, and I even test drove it. When I returned to the dealership, I was told I couldn't get approved for a used car, but could get approved for a 2018. I was shocked! Needless to say, I came out with a better deal than I had planned. Everyone was friendly and accommodating, and not pushy at all. Overall a very pleasant car buying experience!
The dealership is actually pretty nice, some beautiful cars for sure. Cars are overpriced but that’s their business, they find buyers that are looking for specific specs. So narrow market but obviously that works for some. Oh and btw Chance I am not Vick lol I am also not sorry for yelling back at Cosmo after he started giving me an attitude and raising his voice about who’s buying the car, a customer and his trusted friends (advisors) should never be treated that way. For those looking to buy a car from here, don't leave a deposit if you can avoid it, even if its their fault an agree to give the deposit back they can take up to 2 months to give it back. Giving 4 stars because sales people were great, communication was good, they have some rare cars. The owner however must have been having a bad day. So I wish you success in your business. God Bless!
P.S. don’t make assumptions about people.
I used both their local store and their website in searching for cars. I was very surprised that when i submitted a question late one night and was called within one hour. The Sales person was very knowledgeable about their stock.
We purchased our third vehicle from Cars Plus. Pat was so helpful and it was a very easy process. We will always get our cars from Cars plus. Thank you for being so honest and making it actually enjoyable !!
I purchased a 2017 Nissan Maxima SR MidNight Edition last week and I am in love with my car. The customer service here is great and there was little to no sales pressure from my salesman. I highly recommend Cars Plus Lenoir to anyone that is looking for a used car at a GREAT price. I found a used 2016 Maxima at Modern Nissan of Hickory with roughly 30,000 miles for nearly the same selling price that I bought my SR Midnight edition for at CPL. And my only had 1,000 miles on it! It took a while to find a loaner but the interest rate was well below of what I expected. So I'm a happy man! If anyone is interested, the salesman who helped me was Eric Holder.
I visited Carsplus on Good Friday this year, 2017. The staff let me drive several different cars that I was interested in and let me make my decision with no pressure whatsoever. As I was paying cash for the car, I received a better purchase price than the listed one and Mitchell and Barry could not be more helpful. The car was used and sold without a warranty as many are. However, later that week, I heard a sound around the dash. David took care of the problem for me, gave me a loner while the car was being repaired, and even took my car to the repair shop and picked back up the loaner while I was working. In this day and age, the consumer does not always feel good about purchases. I cannot say that about my experience with Carsplus. They get a superior rating from me. I would strongly recommend anyone to browse their vehicles and purchase there.
I was in search of a used Jeep Grand Cherokee and discovered Cars Plus online! I called and spoke with Pat Alley. Pat was a wonderful to work with! No pressure and he made the buying process easy! I would definitely buy from Cars Plus again!
Just bought our 2nd car in 3 years, what a great experience. We were treated with respect and made a great deal for our ner 2016 Toyota Avalon. Much better experience than we ever got from "new" car desler. No pressure! Will buy from them again.
This process went as smoothly as possible. From the time we enter the building and the time we left with our new car was handled in the most professional way possible. Thanks to the team at Morganton Honda for this great experience
I walked in after looking through several trucks over the past few months. I was greeted at the door by a nice salesman. Cody who let me take the time to look over the vehicle I had in mind. Most places I have visited over the past few months you could feel the rush or pressure like they didn't want you to take the time to pick your vehicle they just wanted to get you to sign anything. Not the case with Cody and Carolina Auto great place to look great people and even took the time to help me work out some things to make me more happy with my purchase. Cody and Jeff worked very hard to get me what I wanted.
i was referred to this dealer by a patient who purchased an automobile of same make and model as I was looking for. I found several jeeps online and realized this dealer only sold vehicles in superb condition....meaning there wasn't a car on the lot that looked like it couldn't sell. I phoned them and got Stan Miller on the line. He got the Jeep I was looking for to be shipped over from another store location to save me the trip. We scheduled a time to see vehicle, and the rest is history. I had spent the previous month shopping around at car dealerships and quite frankly, it is my least favorite thing to do. These guys at Carolina Auto Direct are professional and efficient and I would recommend them for anyone seeking to buy a used car. If they don't have the car you want, they can find it for you. I also worked with Manager James Stems who was fantastic as well! Overall A+ experience.
I have to say they have an excellent internet team...they were not pushy like a lot of dealers are...I needed information and received it with no problems... I'm still looking for a certain vehicle at a good price...they are right in line on there pricing with other dealers....I would recommend talking to them and see if you agree...There EXCELLENT
I recently purchased a vehicle from Carolina auto direct, the sales person Richard was knowledgeable and easy to deal with. I had a great experience buying from them
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