I hate car dealerships but love Fletcher!
November 6, 2018
Let me start by saying I have bought my last 5 cars online because I don't like to step foot in the dealership. I don't like the games and the back and fourth. But I was having a hard time finding the exact truck I was looking for. So I was driving thru the lot at Fletcher and here comes the salesmen. I told my wife to keep the window up I am not talking to any of them. Well she rolled the window down and here comes JB. From the first interaction to the minute we left the lot JB was awesome! He was not some pushy salesmen trying to push you into something you did not want. I told him upfront that we don't like going to the dealership because we don't like the games. So we decided to look at the truck and it was perfect. However I was trading off my baby which was my Jeep JK and I was having second thoughts. Most dealerships would push you into making the deal but JB and Brad(the GM) gave my wife and I time to think about the deal and told us if I need the weekend to think about it then the deal would still stand on Monday. There was no back in forth just upfront and honest on what they would give me for my Jeep. So we decided to make the deal that night. Also they followed through with getting me the extra key to the truck.(I actually thought they would forget) Overall it was hands down the best experience at a dealership ever. I thank you JB for all your hard work and Brad ....... Take care of my Jeep!!!