My wife and I hadn't purchased a vehicle in 20 years, we were due for an upgrade from our 97 4Runner. After extensive research, we decided on a Macan S. We reached out to multiple dealerships via email, Adam from Porsche of Chandler was the first to reply and the most helpful. Subsequently he was always prompt and informative in communicating. Our initial plan of building out a new Macan S didn't work since 2019s weren't yet available and the 2018 run was done. We then changed gears and test drove a used, CPO 2018 GTS in the sapphire blue we were interested in. We fell in love and Adam made the buying experience as minimally painful as possible. Adam was professional, knowledgeable and non-pressured. Helps when what you're selling is such a high quality product. We appreciated Adam and Ginger staying late on Friday night to help finalize the purchase (with no pushy upselling). When the car was ready (after window tinting and detailing), Adam delivered it to our house in North Scottsdale (40 minutes away), in time for us to take it up to Sedona for Thanksgiving. That confirmed their commitment to high end customer service. And our new blue stallion is fantastic! Few things in life live up to the expectations, our Macan GTS exceeded them.
My Dream Car
August 6, 2018
Great interior design, a lot space and look great on the road while driving. I am coming from having a Toyota Camry that lasted me 16 year sand wanted to stay in the Toyota family and this perfect for what I was looking for.
Samantha Terry was very accommodating and easy to work with. We were able to come to a fair deal on our 2010 Prius. I will not hesitate to visit Lexus of Chandler in the future. This was my second time purchasing from a Penske dealership, and both were pleasant experiences.
by Dawn from Lomg Grove, IL
January 2, 2019
Absolutely love everything about the car. I would only say I’m missing a bit of storage in front (sunglasses, etc). Love the size, options, speed, comfort - smooth ride. Everything else is perfection!!
Thank you, Lexus of Chandler, for an A+ car shopping experience. After multiple searches on cars.com and visits to other car makes, I decided to come into your showroom not even sure if I wanted a Lexus. I drove away a couple of days later in my new NX300 with a big smile on my face. Karen Phillips, our Sales Consultant, was knowledgeable, friendly and professional. She was patient as we debated on exactly what we wanted and led us to the right decision rather than pushing us.
After some back-and- forth discussion with Ed on pricing, we feel that we got a great car at a fair price.
I used to dread car shopping, but this was totally “new school” car buying at it’s best, lots of personal attention as well as an educated sell rather than a hard sell.
Nice looking, reliable, luxury but low key.
by Kyle from Murray
December 8, 2018
Enough space for all my needs, very reliable car and has very solid performance, a very fashionable design from inside out. Has all the features for winter needs (all-wheel drive, heated seats, and wheels), very good sound system.
Gene and Robert were both great, we would go back.
Very comfortable performance sedan.
by medlife from Winston-Salem, NC
January 1, 2019
Great performance and enjoyable driving sedan. Lexus has definitely got it right. I have owned several Lexus sedans and this is my favorite from the stand point of affordability, performance, and space for all our needs.
My second purchase from Chandler Lexus. Gene Penna, the internet manager worked diligently with me until we got the right car and right price. Tom Watson took over and completed the sale, Tom was very professional. I would highly recommend both Gene and Tom.
King of the SUVs
by Larry from Granville Ohio
August 25, 2017
King of the SUVs
Though there are several luxury SUVs out there that may be more costly or look better or claim to be better, there is nothing like an LX from Lexus. This is the third version that I've owned and it is by far the best. It is solid, with great acceleration, it is quiet with an extremely smooth ride and is extremely capable off the road. Reliability has always been excellent as I said, and I have had the privilege to own two previous LX 470s before this and had put well over 130,000 miles on each one of those without any significant problems. This vehicle, as well, has been wonderful that way. Additionally, this vehicle has the 19 speaker stereo option and it is the absolutely best stereo system I have ever heard in a vehicle. Overall, there are no SUVs in this category which combine all of these elements plus the rideability of a Lexus. Go ahead and buy a range rover but could luck with the reliability.
I have just purchase a 2017 Rx350 FSPORT from Lexus Of Chandler. I didn't need to shop around, I service 2 Rx350's there. The service manger Jim Deboy is the main reason for the first time in my life I didn't shop around before I bought. The buyer experience was a pleasure and even the haggling was a give and take. Everyone through the whole process was a pleasure to work with. Beautiful human beings top to bottom at the dealership. You want excellent service. The main man, service manager Jim Deboy you won't find a better manager or human being in Arizona or from NY where we moved from. For 46 yrs I have been buying new cars and truthfully this was a long experience for the day and the most pleasurable of all my buying experiences. I said it before I bought I don't need nor want to go anywhere else because of Jim Deboy and I'll say it after the experience. No better place in Arizona and NY, no better people or service. When a problem pops up which is part of owning a car. Jim always handles it and resolves it in the end and that's the 100% truth.
Very fast and reliable car
by Katya from Raleigh
November 18, 2018
Awesome beautiful car with all you might need. Smaller type SUV but enough space, sexy look, eco/normal/sport drive mode! I have been owning it with great pleasure and lots of compliments!
I just bought a new car from Lexus of Chandler. I had the best experience. Robert James was the professional salesperson I had. He made the whole experience so calm and no pressure, and really had my best interest at heart. If it wasn't for Robert James I would have not driven off with a new car. I had gotten a few people refer me to him because he doesn't just take this as a job, he puts his whole heart in to his customers. Thank You Robert for a great experience!
This car was worth the wait!
by Lynexus from Santa Cruz, CA
August 9, 2017
I searched for this exact year, make, model and color combo for a couple of years. I had to have a convertible hardtop (because of my lack of garage space) with a light interior and a red exterior. Lexus was my first choice, Infinity was my second. Once I test drove the Lexus, I knew there would be no other car for me. While it isn't particularly powerful, it does have enough get-up to get out of its own way. The seats are very plush and comfy, the power roof opens and closes very quickly, the steering is very tight and responsive, it feels like a sports car. For me, it was the perfect balance of luxury and class, with a bit of unexpected sass. I love nothing more than dropping the top and taking the long way home along the coast.
I was fortunate to work with Amy Dudley from the beginning of my car shopping. This was a very knowledgeable person and she never made me feel pressured during my decision making.
Best Looking AWD sedan out there.
by Rambo from Mukilteo, WA
December 11, 2018
Let's just talk about the front of this car! Just the presence and has the looks of an exotic super car. With the AWD living in WA it's perfect for me.
The only maintenance you will need to consider is the tires. They get expensive so don't get them from the dealership. Lifetime alignments at Firestone for your AWD system and you're good to go.
Thank you Micah Range, sales consultant for assisting us with the purchase of our used ES 350 Lexus. Buying "used" can have its own set of issues. Micah made sure every guestion and or issue about the car was answered with facts. At no time was Micah in our face or on the phone getting us to buy the product. At the end of the day, Bell Lexus Dealership and Micah Range, sales consultant preformed at a very high level of professionalism. Tks. AL METZGER, North Dakota
Currently own a Lexus RX. Very reliable vehicle
by PTQualityguy from Tecumseh Ontario
December 7, 2018
Comfortable, classy, and nice quiet ride. Great styling and handling. Great on fuel. Very nice highway driving at higher speeds. Very pleased with the end result following research
We are first time Lexus purchasers and the entire experience with Bell Lexus was wonderful!
We came to Bell Lexus from referral after a bad experience with another dealer and we are so glad we did. This is how you develop long term customers. We will sure be back again!
Best car I have driven and smoothest ride of any c
by bunny2434 from Camden nj
December 16, 2018
Every thing I was looking for in a car comes equipped with all standard things hardly any uncessary maintenance needed I will buy only lexus now
Richard Rollnick, Shumacher, Excellent Experience!
by Ken from Scottsdale, AZ
October 24, 2018
My wife and I had an Excellent experience working with Richard Rollnick , Sales and Leasing Consultant for Schumacher Mercedes Benz in Scottsdale, AZ in the process of purchasing a new vehicle. I can not say enough about the professional manner by which Richard conducted himself throughout the process. He was very knowledgeable about his products, a gentleman at all times and most important was a good listener. He listened to our needs and interests and then directed us in the best buying direction for us.
I would highly recommend Richard Rollnick as the best person in AZ to work with to purchase a new or used Mercedes Benz.
by LCfan from Long Island, NY
November 21, 2018
I have the infrared w/toasted caramel interior. The attention to detail is unbelievable. I keep hearing that it's more luxury than sport. I have the performance package option and that statement could not be further from the truth. When you introduce steering lock you can actually feel the rear steer working and allowing for rotation. Steering has no play at center and super direct - car feels much lighter than its weight suggests. I am a past gt3 and m2 owner so I'm pretty much dialed into every car I own. The interior speaks for itself, just beautiful and a wonderful place to spend time. I think the author Brian Wong maybe missing a consonant, and that letter is an (r)... wrong on his review of the performance of this special automobile.
This is the 3rd car I bought from Richard. He is so great to work with and truly cares about his customers. I highly recommend him to anyone that is looking for a new or used car and will go back to him when I'm in the market to get my next car.
Family SUV Love!
by OhioMom from Columbus, OH
December 14, 2018
Absolutely love the Lexus GX Luxury. We have owned several SUVS including an MDX, Explorer, Lexus RX330... This one was love as first drive. We have known Lexus to be one of the most reliable brands we have owned, but with children I didn’t want an RX again. I looked at Range Rover, Mercedes and Infiniti because we knew we wanted a larger sized SUV. I also wanted the “captain” seats in the middle. This car is loaded with features... Enough technology to make a tech loving family happy. I love the fact that I can start my car from an app. I love being high up off of the ground to see around traffic. I love the soft leather. We have had so much fun and so many compliments on this beast. Not regretting it. For those who say the ride is bumpy... it is slightly, but not more than any other pricey SUV. It’s actually pretty smooth. It’s a tall vehicle. It’s got a truck-like vibe with all of the luxury and bells and whistles you expect from Lexus. That’s what we wanted. We have the Luxury Sport package— only because this car was available. I would have been happy even without the spaceship like buttons and rear heated seats. Overall this family of four is in love.
Bell Lexus was the third and last dealership we visited when shopping for our new vehicle. We walked in and were made to feel right at home. The service we received was warm and genuine, and they worked with us to get a fair trade in value for our Car. We are definitely glad we walked into Bell Lexus!
Very Good on the road!!!
by SLM@silky from Compton, CA
January 11, 2019
This car is very reliable and meets all my needs regarding space. I have owned a Lexus GS300 car and I'd love it, so I got a another Lexus this time!!
My wife and I were considering trading in our 2 cars and only have one. I did my research and knew what my price was going to be. We dealt with Tommy Smith as our sales rep. Tommy is young and eager but not pushy. He did an excellent job taking care of us. We also dealt with Mack. He worked hard to get to a price we could both agree on. The only problem was I was NOT aware or the dealer installed options to the tune of $1288. This extra amount was VERY close to a dealer breaker. Something has to be done to inform the buyer of the dealer options sooner in the buying process. Other than that the experience was as pleasant as buying a new vehicle can be. It did take much longer than I expected to finalize the sale.
Noisy and legroom
by DJ from Toronto, Canada
January 12, 2019
Very noisy on road and not enough leg room.
Quite surprised that this type of vehicle is so nosy on road (after the second set of tires) and that legroom is insufficient.
Nice comfortable facility. Friendly staff. Good location. Loaner car if needed. No high pressure sales so the whole experience was very pleasant. If you are looking for a Lexus this is a nice place to shop.
Smooth soft comfortable that’s ls 460
by Mike123 from Ellicott City,MD
October 15, 2018
Great luxury vehicle. Best vehicle I have ever owned. Ls 460 AWD. Drives great in all weather conditions. Soft,smooth,comfortable best of the best with low maintenance.
My husband and I had the best shopping and buying experience at Arrowhead Lexus!!!Our sales man was very professional and answered all of our questions. He has even done a follow up call to make sure we understand all the options in the car and offer assistance if we don't!! Finance was great they sealed the deal and we were in and out!!!!
The most luxurious, comfortable car I’ve owned
by With It Boomer from Kirkland, WA
January 9, 2019
This car has plenty of room & has more safety features & comfort qualities than I could have ever dreamed would be on a car. The drive even on the freeway is exceptionally quiet. One very rainy evening I was totally lost on the road. I clicked on mobile assistant & a live person came on the channel and assisted me in finding my destination. I am so
pleased that I now own this car!
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