Ben and Maloy were great! They made the process of buying a new car painless and easy. Normally, you would spend all day in a dealership, Ben had us in and out, what seemed, in a matter of minutes. A+ A+ Bravo!! 😘🤩
Lexus GX 460
by Maisha from Gloucester Township, NJ
December 28, 2018
Love this SUV! Rides smooth and comfy. It's a total different experience for me and I love it. I have to get used to the size still but that slowly but surely happening. It was purchased used but looked as if it was a 2019 as opposed to 2016 with only $23K miles on it. No regrets on this Lexus and so far, others love it too!
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
by Buley from Atlanta, GA
December 1, 2017
I got the F sport model of the IS 350 and this car, and it looks and drives great! The interior and exterior trim is gorgeous, it handles fabulous, has tons of quickness, and is extremely comfortable. The only downsides I can think of is that the tires squeal a little when taking fast turns(not sure it’s the tires fault but they are relatively new tires they are expensive) and the car is priced pretty high, which it puts it up against a lot of high end competitors like bmw, Audi, and Mercedes. In the end, I went with the car that I liked the most along with what I thought would be the most reliable vehicle in the long run.
I have a 2014 Lexus GS350 f sport rwd and it has won me as a sport sedan driver. I've owned BMW 3 and 5 series and this car performs just as good as the 3 series and definitely better than the 5 series. The reliability on this car is MUCH better than both BMWs. The interior is stylish and of high quality. The rear leg, knee and foot space is also much better than the BMWs I owned. This car handles really well on highways just as good as when I push it around corners. It stays planted and the acceleration really wakes up in Sport and Sport+ modes. The brakes are solid and it does about average on fuel mpg's. The seats get the job done in supporting your legs, back(lumbar) and sides. The seats have control adjustments just as good as any other sport luxury car I've driven. Give it a test drive and you won't be disappointed.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Lexus are bulletproof, they are the best!
by JoyceC from Melbourne, Fl
December 3, 2018
This is my 6th Lexus, would never own any other car. This one is GS 350 F Sport and has all the options my LS had but a little smaller, no problem since it’s just me. Extremely happy with the 3 1/2 year warranty and 4 maintenance trips free.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
by RaveDave5000 from Vista, CA
January 8, 2019
This vehicle has a lot to offer in the spectrum of stylish exterior and a cockpit essence of the interior. Similar competitors in this segment have a more kick, and maybe better gas mileage. In 2018/2019, achieving 24 mpg on average with premium gasoline for not much speed feels terrible. I am currently downsizing this vehicle for something more practical.
Only two negatives about this car are the gas mileage and the infotainment system. It begs you to punch the gas, so I've had trouble getting my average MPG over 20. The infotainment system seems a bit outdated, even for a 2015, but having a super modern infotainment system wasn't high on my list of needs/wants during my shopping experience.
Other than that, it is absolutely fantastic. Smooth, quiet, fast (not overly quick though), comfortable.
This is a smooth way to get around town. If you set it to sport you can feel how more aggressive driving can be but I rarely use it. My GS has the standard 12 speakers and it sounds great. Love this car!
I originally came in to ask about the new 2019 RAV4, for which little information had been disseminated to the dealers by that time. The only thing of which they were certain was the late December release date. Warren took the opportunity to tell me about the deals going on for the 2018 RAV4. I am no fan of the exterior styling of this generation, but Warren found me one that not only was colored to minimize the aspects of the body that bother me, but also include the things I was seeking in a new vehicle (AWD, better gas mileage, upgraded safety and technology features, etc.). He was able to answer my questions and had a much-appreciated sincerity. The last thing I wanted was to feel manipulated by a slick-talking salesman and Warren was the perfect salesman to deal with me. Overall, a pleasant buying experience and I am becoming happier with my purchase with each mile.
Reliable car for snow
by bita964 from Beverly
December 30, 2018
I was looking for a car reliable and safe on the snow a day in Northeast whether.
Is comfortable inside and also sizing is perfect for me
Worked with Jose and he was very friendly, knowledgeable and low pressure. He gave us a great deal and made the whole experience very satisfying. Would highly recommend.
Very bad quality, A/C Problems, 2015 models
by US from Phoenix, AZ
November 21, 2018
Very poor quality, just past 50,00 miles and A/C blows hot air. Can not image this bad from Lexus. My Kia and Toyota had no A/C issue for over 100,00 miles. This is my first Lexus and will be the last. Not reliable at all.
Bradley McElroy made this purchase the easiest and most enjoyable I've ever been apart of. Nothing but 5 stars for Brad. I will be back in the future.
Buicks. Olds, Subarus, Fords, excellent.
by Doodlebug from Shreveport, LA
January 14, 2019
Like everything BUT especially the surround visability. 90,000 miles. Will not trade up to newer model if I can help it, as the windows get shorter and windshield more slanted which cuts visibility. If I do it will be only a few years newer than ‘09. Purchased from showroom with 39,000 miles and didn't realized for a short time that it was used. Have ordered new Buicks every five years but interiors became too inclosed and visability poor/dangerous. Appears Lexus maybe going the same way with the rx.
Love my new Corolla! Thanks Crown Toyota!Bob and The rest of the staff took great care of us. I would definitely recommend this dealership to others and will look forward to working with them again in the future. Service has always been convenient and quick.
I use cars.com and sele my car very fast.
by Artak from Los Angeles
November 28, 2018
It is excellent car for family use . I’m using this car long time for my family. Very fancy and large car. So excellent opportunity.
Bought a used car and live It! The advertised exactly what the car was. Drive over 2 hours to the dealer and would do it again. Kyle Miller was great to work with!!
Most reliable car I Have driven
by lexusfun from Fishers IN
December 14, 2018
This car is wonderful , met all my comfort needs , smooth ride, exterior and interior is in perfect shape, low mileage, has 2 keys
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