Great, I enjoyed the service and the salesman Anthony !!!
by Faye wilson4318 from DealerRater.com
October 30, 2018
Love the service, it was a pleasure purchasing my mkc, I believe that I will be satisfied with my service in the future. See you soon!!
July 27, 2018
Well, I just got rid of my 2016 Lincoln MKX. Here are the reasons why:
1. Driver side seat kept moving on its own for no reason...really
2. Very bad pick-up. I must have had a car with some sort of transmission problem that no one could ever find, but stepping on the gas would almost make the car stall. This was a tempermental problem. Some days it would be fine. Forget about passing someone on the highway on a Lincoln bad day.
3. When I changed gears from park to drive or park to reverse, the radio would go on
4. Computer would freeze unpredictably even when driving.
5. I have been a driver of many different cars and I know how to defrost a windshield. It was impossible to get the defrost to actually do its job. Did not matter setting,heat,AC,windows open, windows closed, recycle. Nothing worked. I had to literally use my hand to wipe the condensation to avoid getting into an accident.
6. Heating system is not balanced regardless of setting.. In winter, your feet would be on fire and you would freeze your face off.
7. Would constantly throw codes, which would magically disappear without a trace.
After many trips to the dealer, and their inability to find any problems, I gave up. Gone!
The Service Agent Marcus is so professional with a nice personal touch by providing assistance to my questions about the features. Plus the group all work together so there was no long wait when one agent is not available.
by Mountain Man from Sutton, WV
January 13, 2019
Like a dream come true. Has e everything I was looking for in a luxury car and more. I had owned a Lincoln Town Car in the past and knew someday I would own another Lincoln. Have been buying nothing but Ford products for 30 years and see no reason to change.
I have been a Mercury / Navigator customer for a number of years. I started at Southwest Lincoln/Mercury and then come over to West Point Lincoln when Southwest closed. Since being here I have been impressed with the attention that I have been given personally as well as how well my vehicle has been seen to. The place is always clean and the service representatives are always friendly and helpful in explaining what needs to be done and how long it will take. They are never very far off the mark. I have know Sammy R and Pat O'C since their days with Southwest L/M and they have brought their knowledge and good manners with them. I have dealt with Arthur G and Pat Q since I have been at WP and they also are very kind and knowledgeable and very much appreciate all of the help and assistance. I imagine I will have my Navigator for a long time but should I decide to trade her in, I know that West Point will be my go to dealer.
Best handling car I’ve owned
by Donald L. from Du Quoin
June 4, 2018
Love to drive it. Could have a little more leg room for driver. Otherwise it’s an excellent choice for me. It is a very good looking vehicle
I bought my 2011 MKS at West point Lincoln as a previously owned car. I always bring my car to Westpoint for maintenance and repairs. Marcus, my service advisor, always understands the issues and gets things done right! I generally just wait for my service so I am thankful that they have such a comfortable facility. They do have a very handy shuttle service I can use to take me home and bring me back when my car is ready, but I generally prefer to wait. When I get my car back it is clean and ready to go; in fact, it feels like a new car! Thank you Marcus and Westpoint Lincoln!!!
We want to mention the personal service we received by Sammy. I owned Lincoln since 1980. We had Lincoln Mark V, VII, 2 Continentals, Town Car Cartier, MKS, MKC. LINCOLN the most comfortable American vehicle in the market. Excellent prices.
West Point Lincoln Service is the best!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by Jacqui. I from Boston , Ma
July 12, 2018
The car has exceeded all of my needs! It has plenty of room to accommodate for all my friends and family for all season trips like snowboarding and lake days. It came with weather tech matts to save my interior from these day trips and It has gadgets I use every day such as the heated/cooling seats and GPS . It's very spacious and has easy to use high tech accessories!
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
by Hank from Chesterfield, MI
July 12, 2018
I was looking for my first "Luxury" car after retiring. I found it in my Lincoln MKX. After leasing my last car, my first and last lease. I used my favorite method in purchasing a car. The MKX is two years old with 9, 650 miles on it. Paying $21,000 under MSRP is worth the loss of two years of new car smell.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Lincoln is a great luxury vehicle
by Crlbates3@msn.com from MN
June 8, 2018
I have all features you can have on this vehicle. Love the safety features and to add a smooth ride to go with it makes for a perfect ride !!!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
I visited planet lincoln on june. I checked some used model, I liked there. All employee are helpful and friendly.But I can not chooice any vehicles
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