First time buying a car, shopping for my second car and was very nervous. There was no need however, as everything about my experience was fantastic. The salesman was polite, professional and friendly, same with the manager and district manager. Very down to Earth people that happened to know quite a few of the same people that I went to school with. The test drive was painless and smooth as was the paperwork and and loan process. They walked me through everything, explaining every detail and answering every question I had. Very satisfied with my time shopping.
They took away extras that my Lincoln MKS had.
by Dee50 from Lake City, FL
December 21, 2018
It's not what I expected. The extras are a lot less. No heated steering wheel, no massage seats but I ended up paying more for less.
Just purchased a new Kia Sportage SX AWD from Terry Rodgers at the Ottawa dealership. Everything from the email response to my quote request, to the delivery of the vehicle was up front, thorough, and professional. My wife and I couldn't believe how well the whole process went. Not one glitch.
We were allowed to take a long test drive that included interstate, secondary roads, and a bit of stop n' go.
Price and trade-in negotiation was not confrontational and we never felt a bit of pressure.
It was the most fun we have ever had purchasing a car.
They're very proud of the facilities they have and rightly so.
Check them out they're worth the ride.
by Mountain Man from Sutton, WV
January 13, 2019
Like a dream come true. Has e everything I was looking for in a luxury car and more. I had owned a Lincoln Town Car in the past and knew someday I would own another Lincoln. Have been buying nothing but Ford products for 30 years and see no reason to change.
I dealt with Tobey throughout the entire process. I could not have asked for an easier and more at ease buying experience. I told her what I was looking for and she got me an even better deal, a better car, and a great payment. She is the reason I will return and the reason you should buy from this dealership
by ALAN from Brighton
November 21, 2018
great car to drive my wife loves it,,Happy wife happy life
its just great looking , plenty of room for all we need to carry
Dealership did not have the car we wanted on their lot, however they were able to locate a car exactly like we wanted on our first visit. we took delivery two days later. great experience, very helpful start to finish.
Quiet and comfort yet to have good power, featured
by James from Northville/MI
October 30, 2018
It's nicely equipped with CCD, the electronically controlled damping system allowing both good control and comfort. Very quiet cabin and luxury interior/exterior. Driving the CUV is a pleasure and it is valued.
Went in told Don what I was looking for and immediately he had a suv that I was looking for. There was no pressure in sales. It was perfect, love my Ford Escape
Lincoln MKX owner
by Ak from Morrisville, pa
October 8, 2018
I totaled my 2010 mkx that I loved. Getting a new car was overwhelming so I went with what I knew I liked. The 2017 is very nice, but I miss the layout of my 2010. I was a little more comfortable. Also I wish the driver assist package came standard in the reserve model. I thought i was getting it but wasn’t. It hard to understand some of the features. But overall it drives like a dream and is super comfortable.
I just purchased a used 2017 Ford C Max....Brandon Urbance was the main man ,Don Drysdale another great salesperson, Nick Durdan and Mike Hagerty could not have been nicer....all VERY helpful. This is not the first car I purchased at Star Ford, in fact, all my cars were purchased there. The owner, Jerry Centoni, is the nicest person you could ever meet...I felt like he was "Santa" with the deal he gave me!!! As long as I live in Streator, I will ONLY purchase my cars there. Service there is fantastic....THANKS TO ALL THE EMPLOYEES THERE, COULD NOT HAVE BEEN NICER!!
by 54mlinton from Corpus Christi, Texas 78410
August 7, 2018
This case has been great, plenty of legroom front and back. I haven't had any issues with the car. It's easy to park. And the backup camera is nice size. Good gas mileage. I highly recommend the MKX.
The service is always top notch.you can always count on the job being done right. Everyone is always friendly and, knowledgeable and helpful. Thanks again for a job well done.
by RiverCityRita from St Louis, MO
December 31, 2018
Many issues-Some issues known as common to the model but Lincoln won't take responsibility. Drivers door latch faulty, shifting into park (car doesn't recognize and accessory power stays on), squealing noise under hood -8 times to dealer not resolved, rear lift gate latch randomly does not engage, dash and hood are so high that sight is limited for parking. Ride is comfortable and Backseat ride & cargo space are good for a SUV.
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