Talk about hassle free, enjoyable car shopping. Everyone in the dealership was professional, friendly, helpful and very enjoyable to work with. The process was effortless and actually enjoyable which is a word seldom used to describe dealing with car dealerships and salespeople.
Andrew Wrenbeck, and this dealership in particular, totally has my trust. Purchasing a car is a big deal, and usually a stressful one -- particularly as an Asian American woman. From what I've seen, the workplace culture at the Sesi dealership in Ann Arbor, and specifically Andrew's personal qualities and skillfulness, gave me a sense of trust in the care and respect they have for people, as well as the quality of my car and value of my purchase. I feel very comfortable coming back to this dealership in the long term, should any maintenance or other issues come up. This sense of trust is rare, and when combined with such depth of knowledge and experience on Andrew's part, it is something I don't take for granted. He worked very well with me as well as my parents; having a great sense of humor didn't hurt either :) Really appreciate it.
Sesi Lincoln in Ann Arbor, MI, has been a wonderful experience. They recently took care of my vehicle above and beyond what I feel many service departments may try to wiggle out of. I am enjoying my Lincoln MKC very much!
terrific experience...dedicated and professional ownership...excellent and knowledgeable sales manager...been dealing with Sesi Lincoln for 28 years...best dealership i've ever dealt with...highly recommend them......
I recently leased my second MKC from Jerry Burnard. I will stay loyal to Jerry and Lincoln of Troy due to the trust and delivery of suburb customer service. Jerry is beyond knowledgeable and goes above and beyond, making sure his customers have a gratifying and memorable experience. Lincoln of Troy delivers quality exceptional customer service and makes the entire leasing experience joyful. Thanks to Jerry and the Lincoln family, I will always be a devoted and loyal customer.
Easiest car-buying experience ever. The whole thing took less than an hour of my time and I never left the house. Mark Nikprelaj took care of everything with a few short phone calls and text messages, brought the car to me and took the old one back. Couldn't be better!
I don't often write reviews but felt my past and current experience with this dealership warranted it. My salesman is Mark Nikprelaj. I have been buying or leasing cars through Mark for the past six years. Each time Mark and the staff at Lincoln of Troy have gone above and beyond to help me get the best deal. The quality of the cars speak for them self. The service I have received anytime I have brought my car in has been excellent. I have referred both friends and relatives to Mark and they have all thanked me. Mark is professional, honest, and just does a fantastic job in making the experience of getting a new car a very positive experience. I would highly recommend both Mark Nikprelaj and Lincoln of Troy to anyone looking to purchase or lease a new car.
N. Rick Unger
The lease on my 2015 C-Max ended and I needed to lease another vehicle. Unfortunately, Ford has discontinued the C-Max, which I loved, so I selected an Escape. Love the care and the dealership and sales person were outstanding. I had been using the dealership for service on the C-Max because it's less than a mile from where I work. They have been excellent as s service option so I figured I should buy my next vehicle from them. Everything worked out perfectly.
I visited Lincoln of Troy on November 21. I saw a 2006 Buick Lacrosse on Cars.com and stopped by to check out the car.
We spoke with Scott Oliverio about the car and took it for a test drive.
I purchased the car the following week. I was impressed by this dealership. It had been over 15 years since I'd bought a car, and I would recommend Lincoln of Troy to anyone looking for a vehicle.
by Michael Catherincchia from Sterling Heights Michigan
August 29, 2017
The experience was outstanding. The Staff was very friendly and my new car Salesperson , Mark, assisted by Ric Catherincchia hand walked me through the process and made it a great experience. I want to thank both Mark and Ric for their help and knowledge of the product. Love the experience and felt a little smarter in my decision to buy from Lincoln of Troy.... by the way the coffee is the best also...:}
Lincoln of Troy and Eva Meade in particular went far beyond my expectations with service, attention to detail, navigating the paper work, plain language tutorials and overall the best experience I have ever had with a car dealer and a salesperson. There was never a push to make me get more than I wanted. There was always attention to my needs and wants.
Everyone was kind and efficient, but Eva went out of her way to make sure I got exactly what I wanted and the proper tutorials to help me navigate the wonderfully technical Lincoln MKC. Eva Meade is not a salesperson, but rather a friend who finds the perfect car.
Great experience at Bob Maxey Ford in Howell. We love our 2016 Ford Truck. Kenny Ostin made each step of the process go smoothly and we even had a great time dealing with the financing department. You run a great business. We have purchased vehicles here before and are very pleased with your service again. Thank you.
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