In my role with the City of Quincy, I’m frequently frustrated by our inability to reward our taxpayers by buying locally...I’m very proud today to look at a purchase order for two new Police vehicles being purchased at Gem City Ford. Quoting from the letter from our PD to the committee, “...for many reasons t vehicle) most liked by our officers”
The cherry on top of the sundae is that we get them frquincyom Gem City Ford!!!
I worked with Andy. He was very upfront and willing to work with us and make sure that we were satisfied. They agreed to include a back up camera with the purchase price when we expressed concern about the vehicle we were interested in not having one.
The most professional and knowledgeable place to but a car. This is our 4th vehicle we have purchased from Poage and we would not go anywhere else! They make buying a car the easiest process. Someone is always there to greet you. They go above and beyond to make it happen. Excellent place!
Salesman Eric Hess was the epitome of customer service. Helpful and professional, Eric really assisted us to find a vehicle that we were looking for. Our first choice had just received an offer in on it so Eric suggested a few more in our price range. He never pushed us to go beyond our budget, but listened to what we were looking for and was respectful of our financial limit.
We never purchased from Hess before, but some friends had and reported a great experience. Additionally, our mechanic said that Hess was one of the few honest used car lots in the Quincy area. That meant a lot to us.
The other attractive thing about Hess is that they do actively maintain their web site and the vehicles on there have great photos and descriptions. That was really helpful as we researched website after website. Some places no longer had a car available or only one or two photos. Hess had multiple shots and angles (read: nothing to hide) and their inventory was very accurate.
Overall, Hess was great to work with and if we are ever in the market again, we won't waste our time with other places. We'll be back and we'd recommend them.
We were shopping for a newer low mileage truck and Hess Auto Sales had exactly what suited our needs. It was very refreshing to transact a purchase without encountering the games and hassles of some local "big box" dealerships. Kirk, Eric and Jeff were very helpful, very fair and a genuine pleasure to do business with. We highly recommend Hess Auto Sales
My wife Lindsay and I had been looking for a car for months. Numerous issues with multiple unnamed dealers. All the other dealerships were pushy, rude or just plain not listening. We have known what we wanted for a while and no one had what we wanted for the price we wanted to pay!
Then today we found the car we wanted online and it turned out to be at Hess Auto Agency. Eric Hess was great! He was friendly, polite, and easy to talk to. My wife and I felt quite comfortable there and did not feel any pressure. We bought our awesome new 2016 Dodge Durango today for exactly the price we wanted. Eric worked with us and walked us through all the ins and outs.
I highly recommend this dealership for a no hassle and great experience. Eric was great!
Keith & Lindsay Rea
So I stopped into Shottenkirk Chevrolet after checking around on different websites and receiving a call from a salesman (which is kind of sneaky you having to give your phone number and contact information to just LOOK at the price of a vehicle) I went to the dealership the following afternoon when I got off of work and was there for about 3 hours which included a test drive. I did NOT purchase the vehicle that night because one, they were not close enough to MY bottom dollar per month and the interest rates were way too high. So, I told them that I wanted the truck, but did NOT need the truck and if they can't get even CLOSE to what I am willing to pay I am leaving. Well, the next day, I went back after work and they did JUST that! They got well within my price range and my interest rate after MULTIPLE calls to several financial institutions. Needless to say I am VERY happy. The only problem I had after my purchase was I needed to immediately fill the tank because it was close to empty. I am hoping that today when I go back, that they can at least give me a voucher as I should NOT have had to fill up right after purchasing the vehicle, it should have had a free tank with my purchase. I found that out after speaking to the GM at Shottenkirk Toyota a few days after my purchase.
We dealt with Eric Hess when we recently purchased a white 2014 Camry, and had a wonderful experience. They are hands down the most helpful and most courteous people we dealt with while looking for a car. They were upfront and informative throughout the process, and never pressured us into doing anything. They let you drive the cars without coming along so you can actually discus amongst yourselves without having to try and be polite to salesman. I couldn't recommend this dealership more to anyone looking to buy a high quality used car in Quincy.
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