I've never experienced service like this from a car dealership. I'm still in shock and I bought the car 3 days ago! Alex, was truly committed to making sure I walked out with a great car that wouldn't break the bank. I never financed a car before in my life, so I didn't have good credit to finance. Alex, called around and worked out a deal, 4 hours later I financed my first car and drove home a fully loaded 2016 Ford Explorer. Walking into a dealership being a female is very intimidating, but I didn't feel that way at Platinum Autohaus. I would HIGHLY recommend them to anyone and everyone. Thank you Alex!!
Neil and the family at Platinum Auto HAus we’re great, they answered all my questions and concern, even went the extra mile when it came to my trade in, and shipping it from New Orleans. Great service. I will definitely being purchasing my next vehicle from them
My experience with Platinum Auto Haus was nothing shy of phenomenal. To date, I have purchased two cars from Platinum. Each time, my experience has been outstanding. Specifically, Alex, my salesman, is the consummate professional. During the purchase of each car, Alex has demonstrated he is extremely professional, ethical and an absolute pleasure to deal with. I highly recommend Platinum Auto Haus for the purchase of your car. You will not be disappointed. I promise you experience will be like mine; outstanding.
Happened to be driving down Lincoln when I stopped in, I was on my way to another dealer. They were so accommodating. Friendly and helpful, made what is usually difficult very easy. I love these guys, great financing with a low payment and I'm one happy girl!
The perfect transaction from sale to delivery. Jem Motors is a very professional dealership and the staff is very helpful, honest and very accommodating in all aspects. My vehicle was transported from CA to PA without a glitch. Very professional organization. Will definitely purchase another vehicle from Jem Motors.
I own a Fiat 500e with a broken tire pressure sensor. Daniel Cerna the Service Advisor took care of me. He repaired it plus he replaced a foggy rear lamp, plus a couple of recall upgrades. He told me that it was all covered under warranty. (It wasn't, but he had it covered anyway). Saved me $500.00 it repair cost. When i came to pick up my care i was very late and Danny had already gone home. He came but to the dealership to get my my care so i could take it home. Talk about going above and beyond the call of duty to help out a customer that was having a hard time navigate his day. Danny saved me hours of grief and i recommend taking your car to Van Nuys FIAT for all your service and repair needs. I know i will.
They were very nice and helpful and got my car done in a couple hours .I thought I wouldn't get my car done until 5pm thanks for everything!
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