I will definitely do business again with MB of Walnut Creek. I was in a market to purchase a new vehicle and looked their inventory online. I was contacted by their internet specialist who made my selection a breeze! I emailed her my preference and price range and she found the car that fits all category. Financing was easy - I emailed my guidelines and was pre-approved and scheduled a test drive same day! My sales rep and everyone at the sale floor was nice and courteous. I came out of there with the car I wanted, with the payment terms (including extended warranties, etc) within my budget and the car was impecable! You cant beat MB quality of product and service. This is 3rd MB and I am definitely have brand loyalty and any future purchase will be at MB of Walnut Creek. Thank you!
Had an appointment with v at 6pm but got there late she waited for me she had the car read up front went on quick test drive I was hesitant at the beginning since it was dark and I was buy a dark color car but after agreeing on the numbers I bought the car it’s been 3 months now I love my car and no surprises thank u V and thank u M sport motors definitely will be back for my next car
Well, I saw a beautiful car online and had to see it. It was even better in person. The car had some defects that were not visible online but the car drove like a dream. We had a loan before we got there and it was a pleasant experience. Thank you.
We are new parents, with an eight-month-old baby, looking for a reliable car. Our experience at Diamond Auto Sales has been exceptional. Julian Jones showed us around the lot and was incredibly friendly and knowledgeable. When we came upon on a 2004 Mercedes Benz E320 Wagon, it was in the midst of getting the suspension repaired. We were impressed by the low-mileage and spotless interior. The price was just above blue book, but it was in beautiful condition. We had auto financing set up with our credit union. Julian jumped through all the hoops the bank required and worked patiently with us throughout the process. The truly exceptional part of the experience was when the airmatic suspension system was showing signs of a leak. Diamond Auto Sales replaced the entire suspension system. We also had a list of small repairs that had been recommended by another local repair shop. And while the mechanic at Diamond was fixing the suspension system they also took the time to take care of a few of these small adjustments (just because we had asked) and at no cost to us! We were overjoyed and so grateful. Julian took pride in making sure that we were truly happy with the vehicle. We really appreciated the integrity, responsiveness, personal care and attention we received at Diamond. Thanks, Julian!
This dealership is for the serious car buyer. It's tucked away in a light industrial area of Pleasanton. You get the impression the owners are serious car buyers/sellers. I found a replacement car for one that was totaled in an accident 6 weeks earlier. Rob bought the car from auction because he saw the value the car offered and knew the right purchaser would come along. He was right about the color of the car - Montego Blue Metallic - you either love it or hate it. I love it. The car had all the options I was looking for. I felt respected and taken care of throughout the purchasing process. I highly recommend and would definitely buy from him again in the future!
I took my vehicle in for repairs everything was done correctly and good customer service .but only thing kind concerning me was that I asked for help to the advisor in the corner for help and his was rude to tell me wait for your advisor. That was no the answer I was looking for it and yea he was took busy texting. I m sorry that put a flaw to into the good service.
Bought a used car. Came from out of town and drive 100 miles to dealer location. Everything went well with the purchase. Financing agent explain all the details of the sale. We felt no pressure and was dealt with honestly.
This review is for the periodic maintenance with my advisor, Jimmy Ho. Jimmy's team's great. Jimmy has been my go to advisor for the last few 10,000 maintenance services and I will continue to bring my car to him for service in the future. Everything was done on time and I feel that my car runs much smoother after it's been serviced. The shuttle service for drop-off and pick-up is definitely an added benefit. Drivers are polite and the cars are clean.
This is a great no non-sense dealership. Recently purchased a loaded Mini Cooper S for my wife from Horatio at Select Motors. I found the vehicle posted online along with several other Mini Cooper's he had in stock. I called the dealership before heading through traffic and they let me know that they show by appointment. They asked me to come by a couple hours later which was perfect for me anyway. I showed up to my appointment and I have to say that every one of the cars at this dealership is immaculate.
These guys were straight up and knew their inventory and no xxxxxxxx. If you prefer a warm fuzzy salesman that wastes a bunch of your time, I'd go somewhere else. If you want a place to shoot it to you straight, price their cars below market(for options and packages their cars include), and get through the car buying process super quick...then this is your place. Did I mention the quality of their cars? Every single car I looked at appeared as if it was brand new. I was able to buy a fully loaded Mini Cooper S with NAV, a backup camera, parking sensors, Harmon/Kardon sound, heads-up display, etc. for about $12k less than buying a brand new one. The car I purchased is barely broken-in and still has a new car smell.
Thanks, Horatio and team for making my car buying experience extremely quick and simple. I'll definitely be back when I'm in the market for another car.
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