Used 2021 Mazda CX-5 for sale near Addison, IL

Excellent and expeditious service on the oil service. Competive pricing. Did not push for additional services

Such a joy to drive. You can’t go wrong with a Mazda. While the CX-5 is on the smaller side, it fits our needs and is so fun to drive. It looks sharp from the outside and has a lot of comfort on the inside. Technology options are good and it has a solid warranty but you won’t need it as Mazda is one of the most reliable brands on the road.

We had some back and forth through email prior to setting up the appointment. We wanted to confirm as close as we could the price before heading out to Schaumburg. We had a good experience and recommend Napleton.

Being previous mercedes owners for years the Mazda was a shocker ! Comparable in style, ride and comfort we were both shocked . The only drawback is no touchscreen once i got used to it - don’t even notice now and the way the design is in my signature turbo you don’t need to divert your eyes from the road - everything easy to use sleek and uncomplicated. the bells and whistles are fun and handy GPS and road noise better than my C class Mercedes. So far so good - winter is coming so i’ll see how she does in snow- fingers crossed.

Alec went above and beyond to make a deal work, no hard sell, easy to work with,

My Mazda CX5 2021 saved my life while getting into a major bad car accident! It handled and responded instantly and with precision. Air bags deployed everywhere: front, sides, back of me. Curtains also deployed. This is an incredibly safe vehicle. Mine was totaled, but I was fine minus a couple of broken bones. I was miraculously saved. I got another one exactly like it and feel very safe driving it.

I just wanted to comment on how much I like Carmax customer service as a company. I bought me car from Carmax in Nashville Tn about 2 years ago and had great experience. Then few months later I my car started making a noise on the front end. Took back to Carmax in Nashville They put me in a rental car till the next day till they got it fixed... Which was great. They repaired my car free and payed for the rental car. Then April 6th I was traveling thru Jackson Tn and my car started making a terrible noise. I was very concern. Called Carmax in Jackson Tn took my car there they worked me in pretty quick. When they pulled the wheel off the found a pebble had past the dust cover and was rubbing between breaks and rotary. They removed the pebble and all was good. Thank God there was no damaged. Tech put my tire back on and sent me on my way. They didn't charge me nothing.. Thank you

The Mazda CX-5 AWD Grand Touring Reserve Turbo is the Best SUV I’ve had! The Bose sound system is crystal clear and loud. I like the cooling front seats on those hot days. I am so happy with my Mazda!

Hassle free and easy! I did not feel pressured at all. Every thing was explained to me. All the staff were welcoming and very friendly.

I have been going there for years...to sum it up, they always take care of me there. Communication and service standards are excellent! When servicing vehicle, everything is transparent and clear with no surprises.

I was just disappointed because my car came back dirty. The car was spotlessly clean when they picked it up. When I got it back it was dirty. It had bird Doodoo on it and the outside was dirty. They must’ve left the window open while in the shop because the inside was full of dust and the floor mats were full of debris! The mechanical work was done to my satisfaction!

Very easy process to purchase my new Mazda. Sales were excellent and very attentive to my questions. I felt no sales pressure at any time during the purchase. Tom is an excellent sales person and I would definitely return to this dealership.

Great experience. Ubaldo was great to work with, very helpful, knowledgeable and not pushy. Would highly recommend!!

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

Needed help with cost of rear wheel alignment. But salesman would not consider any help with a price drop to help me cover the alignment as was noted by mechanics.

Great coustumer service. Friendly staff. Reasonable prices. Great inventory. Over all a great experience . Will go back next time I'm car shopping.

Victor and Chase were both superb in selling us a Mazda CX-9. Highly recommend Napleton’s Mazda in Palatine.

Came in and they help me right away! Was a relatively quick process and they helped me with any questions. Haven’t had a service like this before. Working with Chase he understood the different criteria’s and considered all them! Chase was willing to go above and beyond to find the perfect car for me. (If you are an international and looking for a car this is the place to go, they have knowledge and all visas and what is best for you!)

My daughter went to buy a car here with Chase and I’m glad to say that I had not to worry about her coming back with a bad deal! He ensured that she finds the car she wants. Thankful for Chase guidance and patience in the process to ensure that I was also satisfied and gave the go on everything. Good job my guy!

I had a great experience hassle free no worries drove off very happy excited to have anew used car and show off to my family and friends

Overall a great experience with Napleton's Oak Lawn Mazda Sales team was easy to work with specifically Ali Sayes. Got good deal on msrp and not pressure.

We had a good experience working with Tommy P and the managers when buying our car. They were patient and explained things thoroughly. Afterwards, Tommy spent time making sure we understood all of the features of the car!

Great place to buy a vehicle from, made me and my family feel very welcome and made the whole car buying process experience so much more easier than any other car dealership I have been to. I would definitely recommend purchasing a car here, great and honest people here doing what they can for the people

Looks sharp. Smooth ride. Comfortable for me as a driver. Perfect size for me as a single homeowner. Good gas mileage, averaging 27-32 mpg. Love the bright RED with black leather seats.