Used Mazda CX-5 Grand Touring for sale near Plainfield, IL

The customer service was the best I'd ever received. I felt that I was heard.

This is my second CX-5. This first was a 2016 I bought in 2019 and loved tremendously and then it was totaled when I was rear-ended by someone texting and driving during Covid. I drove a sort of hand-me-down Jeep for a while during the weird Covid period when everything was uncertain but knew I wanted another CX-5 as soon as I felt financially comfortable. The car is extremely comfortable, handles well and has a beautiful streamlined and simply classic look. My partner who is a die-hard Mercedes snob even loves it!

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

I love it! Bought it new in 2020. Grand Touring Reserve with the turbo in Soul Crystal red metallic. I'm currently at 56k miles with zero issues. I do oil changes every 5k miles. Originally I test drove a CRV, RAV4, Forrester, and CX5. I picked the Mazda bc it looks, feels, and drives like a luxury SUV. 320 |b/ft of torque for a compact really gives it the edge over anything else in the class. Four years later and it still feels as solid as the day I bought it. The handling's amazing, and the ride is great! Some people have called the ride firm but I would say it's super compliant. It settles very quickly over bumps without feeling upset. The Bose system sounds "good" but only has bass and treble adjustments with no mid which would make it even better. The ventilated seats work better than in other cars I tested as well. It's also one of the quietest too letting in very little wind and tire noise.

Great prices good service very polite and knowledgeable staff. I bought a car from used car super store. After being tricked by lots of dealers and sales guys I was referred to them by a fiend of mine and I am glad I did go there and ended up buying a car. Very honest and straightforward sales staff.

We bought our Mazda new after getting lemon law money back from a Ford Fiesta Fiasco. We love our Mazda and have had zero issues with it. At 107K miles now and runs great. We've only ever had to do normal maintenance on it and she still runs and looks great.

What a rush!! This was the best car experience I’ve ever had!! Smooth, streamlined, no hassle, sign and drive!! Stephanie was flawless!! I will definitely tell all my friends about my experience at Castle, it’s what car buying should be!!

I have the 2021 Mazda CX-5 Carbon Edition. The car is beautiful, sports mode is great for picking up speed on the highway, the app is great and it has all the features I wanted in a great price- sunroof, remote start, leather seats, etc. Drawbacks: Backseat: Car seat does not have as much room in the back (I knew this prior to purchasing, but I didn't think it would be that bad. Unfortunately I do wish it had more leg room especially as my 5 year old continues to grow). Tire pressure is not displayed inside the vehicle. This has already impacted me when I had a blow out on the highway, I had no idea my tire was losing air. Other than these factors, I am happy with my purchase.

Very courteous and knowledgeable staff. I would recommend them to anyone. We had a great experience.

I've driving sports cars muscles cars and high end luxury cars. Mazda wins for the cost in reliability, features for cost, drivability, and design. It's drives nicer than it's competitors Honda, and toyota. BTW those are its competitors your buying a reliable car when you choose a mazda it's no Chevy Ford nissan or Hyundai garbage. Safety rating good. No cat transmission which some are okay but maintenance cost is less with mazda and they make their transmission in house and their solid reliable. Engine gets good gas mileage it's a big suv smaller motor but still plenty of get up and go for being a 4 cylinder if you consider it slow remember it's non turbo so less maintenance cost things to worry about plus still get great gas mileage.

From originally purchasing my car at Haggerty to having my car serviced at Haggerty, my experiences have all been positive. Everyone is friendly and answers all of my questions. Work is done well and on time.

I love my 2014 Mazda CX-5. It is technically a 2014, but apparently no 2014s on Cars.com to review. It is so reliable—requires just basic maintenance like oil changes, new windshield wipers and tires as you’d need on any vehicle. Handles well, even on snow. Wish it had a turbo engine, but it’s plenty fast and not an issue. Never had any big expenses or surprises. My only 1st world complaint is the outdated/cumbersome GPS system and it sometimes doesn’t connect to my Bluetooth when trying to play Pandora—but the phone has never been an issue. I may look for a newer to me CX-5 just for something new to drive! My step-son may be the lucky one in line to drive the 2014 CX-5 next!

Best car purchase I’ve ever made and would buy another Mazda CX-5. Still fun to drive and reliable. Many friends have bought one after driving mine.

No pressure helpful sales person willing to show what ever want to look at and answer all questions

Purchased new in 2019 touring model- have 76K on it - no issues so far. Changed brakes all around - plugs - one drain and fill on the tranny and changed the fluid in the transfer cases. Changed the oil every 6k. Info screen is dated but once you get used to it - its fine. Touring has the 17 inch wheels which gives it a good ride quality. Good buy!

they were very patient did not push me into anything the service was quick the only thing they talked me into was a extended warranty.. hope I never need it and hope it is as good as they say Enjoy

I see a lot of complaints on this car. Maybe from a different class. I grew up lower middle class so the fact that I've had this car for 5 years and the only issue I've had is the compressor...im happy.

Nice xars -nice service-Okay prices.the cars were clean.to me some were over priced

For the most part I really like my 2013 Mazda. When I stop the car and try to turn off the ignition it doesn’t turn off the engine. In order to turn off the engine and electrical, I have to restart the cart and pump the gear shifter several times and then turn off the ignition. My wife used to drive a Mazda MPV had the same issue.

My sales consultant Travis was excellent he has great customer service and explained everything clearly. He made me feel very comfortable from his hand shake to his smile. He did a great job. Thanks Travis.

Purchased my 2020 Mazda CX-5 while actually shopping for a Nissan Rogue. I Purchased from a Nissan dealership which I'll never do again if I ever purchase another Mazda. The vehicle was listed for $23,899.00 with 23,633 miles. Love the power and over all handling of the vehicle. The Machine Gray Metallic color is awesome as well.. Read alot of good things about the CX-5 as well as some horror stories. To soon to tell with just owning it a little over a month but hoping for the best time will tell..

Would go there for all my purchase 😁 great service and friendly made be feel right at home as I flew in from Oregon and picked up a truck it was all ready to go and was very Happy

I love my 2018 Mazda CX-5 to absolutely no end! I have a blast driving it, and it is my first car. I have the Touring FWD model, but it does NOT skimp out on features, it has blind spot monitoring, lane keep assist, back-up camera, Automatic Emergency Braking, airbags EVERYWHERE, and whole plethora of other safety features. It is very quick, reliable, and fun to drive. My only complaint is there is not much in the way of cabin storage. But it is not a deal breaker, since the trunk of the car has a large cargo area, and lots of room in the spare tire area. It has an amazing Bose speaker system and I was given this car for my birth day at about 30k miles, but it was purchased new. I have FWD (Front wheel drive) but it still does amazing in conditions like rain, and minor snow. It is also the only car from this segment that placed a good rating on the IIHS Crash Test. It is often on par with luxury brands like BMW and Mercedes but having the advantage of being half the cost and Japanese so it lasts forever and also since it's not German, the repairs won't cost a house mortgage. However, if you get a 2018, make sure you get an updated Navigation SD Card. I cannot recommend this car enough, it is perfect in nearly everyway. I am now a loyal Mazda customer, and will always have a Mazda in my garage, I trust them more than any other automaker. Perks: Large backseat (I am 6'1 and can for the most part fit comfortably in the back) Fun to drive Fuel efficient Safety Feature galore Reliable and cheap to maintain Excellent use of space Cons: If I had to choose, not as much cabin storage as I want, but I want more than the average person.

Wide selection and no haggle are a plus over other dealerships. I like being able to see how many different makes and models. CarMax is the only place I will shop

Fuel injector service made the car accelerate/ respond way better. 35,000 miles onward definitely felt a difference after the service. Feels like a brand new car again. Brakes could be better but overall great timeless vehicle.

Felt welcome as I entered the door. Staff was available and when I asked for the sales person that I had been communicating with, salesperson was waiting.

Such a smooth driving SUV. But the transmission/engine cannot find the proper ratios to respond quickly from 15-35 mph. Very frustrating in busy traffic. Otherwise, beautiful interior and very reliable. The entertainment system takes forever to start on initial start up. GPS looks like it from 2002.

The car buying process went as smooth as possible thanks to Gerald Griffin and I couldn’t be more satisfied with my purchase. I would highly recommend this dealership to anyone looking to purchase a new vehicle.

Bought this model in 2014 brand new, it's 10 years later, at 100K miles, still runs like new , only items done are maintenance so far.Tires, brakes, battery, wipers, etc. Has never been in the shop for anything else. Period.

Popped in without an appointment as I was near by to see if they could just change out my wiper blades. Robert Fellows said he would do it for me and within 10 minutes I was back on the road. Always great service and friendly staff

After looking at Honda, Toyota, and Nissan smaller SUVs, I accidentally came across the Mazda CX-5 and decide to take it for a test drive. It is now sitting in my driveway and there's nothing I don't like about it. As far as handling, power, styling, technology package there was just no comparison. I am super tall and while the back seat legroom is a little bit restrictive, I don't usually drive from the back seat so all is good. Since there is no Mazda dealership in my community I was not very familiar with the brand other than the name and logo. I am so glad I had an opportunity to check out this car. If you are in the market for a family-sized SUV you absolutely have to take the Mazda CX-5 for a test drive. I love this car.

Great experience. Ubaldo was great to work with, very helpful, knowledgeable and not pushy. Would highly recommend!!

I did a lot of research before buying this car for my teen son. He was in a pretty significant accident in the car (he was rear ended on an Interstate). The car is likely totalled, and he didn't have any injuries. The driver seat actually reclined him (not sure if this is safety feature) when his car was thrown from the freeway sliding into a grass median. The seat bottom did break (it was split with the insides of the seat showing). With the speed of impact and the damage to the car I am amazed he walked away unhurt. I will be looking for a replacement with the exact same car.

Needed help with cost of rear wheel alignment. But salesman would not consider any help with a price drop to help me cover the alignment as was noted by mechanics.

I bought my CX-5 used, so not everything is going to be always shiny, spic and span based on the previous owner. Mostly for things that should be in god condition regardless of past ownership for a 6 year old vehicle is pretty good, and shows the Mazda quality I have always been told (This is my first ever Mazda purchase). The exterior is so eye catching, add in the tiny touch of a nice side pin stripe and it looks way above other CX-5's. The Interior is actually not my favorite when it comes to what you would expect from the exterior, but its not horrible, just more dull than expected. I have the Grand Touring with heater leather seats and pretty much all the bells but one thing that has caught my eye is while I looked up my vehicle, unless there was an ADDITIONAL package that came with the already high end trim level, the dash give away that there is a feature I apparently dont have that I wish I did- the front collision sensing and looks like lane assistance. This has baffled me I bought the highest trim and that wasnt included? The Knob based infotainment system is excellent and rivals my last vehicle a 2015 BMW X3, which had the same setup which is so cool! I love the sporty feel but it has way more no sporty get up than expected. Overall, the Bose system is great, sunroof has express open, but not express close, and a very small gas tank for the size of vehicle. Quality wise, it has been amazing though, no engine trouble yet, knock on wood. I would still recommend this to a daily commuter like myself who wants a good used vehicle.

Great coustumer service. Friendly staff. Reasonable prices. Great inventory. Over all a great experience . Will go back next time I'm car shopping.

Excellent car. Completely fallen in love with the adaptive cruise control. I live in LA and using it on the highway with a lot of traffic is amazing. Also works great in low speeds.

I'm still searching, even though the price to me is right. I want to keep looking. Thanks!