Marcus and Carlos made our purchase actually enjoyable. First time this had happened in buying either a new or used car. Very honest and efficient transaction. Nice facility and good selection of cars to choose from. The website allowed for review of all cars available.
For the first time ever...buying a car was a pleasure! Our salesman 'Z" was amazing
and so knowledgable! I can not say enough about his approach and about him...I did not feel.pressured at all which was not the case at other dealerships.
Also the finance officer was so helpful..again..making the purchasing of the car a pleasure.
I will most definitely recommend this dealership to everyone.
I was assisted by Edwin Modesitt. He was very down to earth, easy going, and extremely helpfull. They offered me a great deal on a Titan, that I passed up on in the end, not any fault of theirs, the truck just wasn't exactly what I wanted but very close. I hope they come across the vehicle I want i would purchase it from them in a second. Great people, awsome staff.
After recently moving to Virginia, I was looking for a new/used car. CarNova Stafford came to my rescue in more ways than one! From the excellent customer service, from ALL employees, to the gorgeous 2016 Acura MDX I ended up with, and everything in between, they made my car shopping experience amazing! I couldn’t have asked for a better team to trust!! I personally want to thank Rashid and Harris for all their hard work, time and patience with me and my pickiness! The quality of these cars is amazing! I even took my car to the Acura dealership to have everything looked over since it’s still under warranty (not at all that I don’t trust CarNova’s inspection and all) and I was told that I couldn’t have purchased a better car! Validation from the dealership itself is always a plus. The inside of my car, the outside, the drive, everything felt and looked like I was driving a 2018 version. I know I’ve found my one-stop shop forever! Ladies and gentlemen, if you want the full experience, please, please do yourself a favor and go see CarNova Stafford! You won’t be disappointed! Thank you CarNova Team for everything and God bless!
I was searching for a “new” used car, and a coworker suggested Malloy out of Woodbridge. I live in North Carolina so immediately I was discouraged. Nevertheless, I gave them a call and I was happy to work with Kia who assured me that she would get me financed regardless of my credit. Not only did she make good on her word, she even offered to deliver the car to me personally so that I didn’t have to go all the way to Woodbridge! She had the paperwork in hand when she showed up and I drove my car back home, never having to leave the state of North Carolina! My son will be graduating soon and needs a car for college, so I WILL be returning!
I needed a second key for a pre-owned MB I had purchased. Visited Huber to order key, returned for programming. They were unable to complete programming as MB national system for same was down, so I had to return (90 mi round trip) second time. A discount would’ve been appreciated for the inconvenience.
Dealership personnel were very friendly and efficient. Dealership was immaculate and waiting lounge was welcoming, clean, and well stocked. Although I am closer to Richmond dealerships, the friendliness and efficiency of Huber is far superior.
This is the second car I have purchased from Scott and it's each time it has been a pleasure Bowl experience the these people bend over backwards to help you in any way.
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