I'm a single mom and I dread buying a new car. Had a great experience with Tevin. He was not pushy, answer my 50 questions with patience, The sales manager Ben was really helpful in finding the right car. The best part was the finance manager Gil Cruz, he got my car payment lower then I budgeted! It was the trifecta of an incredible sales experience.
Honestly I???ve always hated salesmen but Tevin was amazing! He wasn???t pushy at all and helped me find the perfect car. The only thing holding me back was my trade wasn???t free and clear, however his manager Ben assured me they would make it work and get me into the car I wanted. A little while later I met with Gil not only was Ben right about making it work but Gil was able to get me an interest rate much lower then I was expecting and even a lower payment then I was paying on my previous car. Thank you guys so much!
Went there looking for a new car, wasn???t sure what to get but as soon as I got there Michael was right there to assist me. Thanks to his knowledge of the vehicles he helped me pick one out in no time. You don???t see that type of customer service very often in dealerships, great job Michael! Will definitely be back for future purchases.
I purchased a car and my sales person josh was awesome. The manager Ben got me the best deal ever. And finance Gil saved me money on my tag and cancelled the Warrenty and gap from my last carand used it as down payment ! Integrity ,caring , kind are all words to describe this group of people
We had the pleasure today of visiting Mazda of West Palm Beach and it was a wonderful experience. Specifically, we came to look at a 2016 Mazda CX-5. The dealership is clean, inviting and easy to find but the biggest reason you have to go is the sales team. Specifically, we had the chance to meet John or "JD" as he prefers to go by and it was an absolute pleasure. He is the most professional, knowledgeable, and down-to-earth sales professional that I or my wife have ever interacted with. He was not pushy in the slightest and was able to answer all of our questions in great detail. Purchasing a car is a big decision and it is invaluable to have someone like him in your corner.
I have never had a better experience buying a car! All of the employees are very friendly and helpful. Josh helped me find the perfect car and was very patient with me. Ben was also very helpful and a pleasure to work with. Gil made going over my finances a great time! He got me a great deal for the car of my dreams. I definitely recommend anyone buy a car here!!!
I recently purchased a car from Florida Fine Cars. My Sales Representative was Keith Miller. I can honestly say it was the smoothest process with him. From the moment he greeted us, he was extremely professional. He explained the no haggle and picked out three cars to choose. We drove the second one and that was it!! I highly recommend using Keith. Professional, honest and very knowledgeable!!
Not a huge fan a car dealerships. For the usual reasons: Pushy sales people, Hidden Fees, and the back and forth that seems to go on forever until you are so worn down that you just crawl out the door or buy a car to end the misery. Keith Miller and Florida Fine Cars are the exception to the rule. Professional, up front and no haggling. Keith and the dealership get my highest recommendation!!!! ?
I previously owned a Mini Cooper and would have purchased another but my experience with the Mini/BMW service department was so negative that it persuaded me to buy a different car. This was my first service appointment at Mazda for my Mazda 3. Easy appointment set up, emailed reminder, car was taken at the exact time of my appointment and the maintenance done in the time it was told me it would take. Waiting room very comfortable with snacks. Great price - competitive with independent oil change/tire sales chain stores. Great experience. As long as it continues I plan to continue my service at Mazda even after no longer under warranty.
My wife and I bought a really nice 2016 Mazda CX-5 yesterday from this dealership. We couldn???t be happier with the car and also the quality of service provided to us. Our sales person was Juan Pizarro and he was great. He took the time to show us multiple cars until we were satisfied with one. Also being a military veteran I was more than happy to have Juan, who is also a military veteran, as my sales person. And I thank him for his service. As I stated before, the entire staff was outstanding. From the sales person all the way to management and finance. Everyone worked with us to assure that we were happy with the car and pricing. Thank you again for everything.
Juan is an amazing salesperson! Juan has worked with us before and he is always efficient, knowledgeable and friendly. He provides the best customer service I have ever received anywhere. If my family were to ever need a car we will definitely go back to see Juan to make it happen. The dealership has a great atmosphere, they provide refreshments and have movies playing as well as magazines for you to read while you are waiting. All the employees are kind and always have a smile on their faces. Daniel was also great in getting all the necessary paperwork filled out. He was also very kind and helpful in answering any questions! I would definitely recommend this dealership to anyone looking to buy a car!
My plan was to test drive a lot of different makes and models before deciding what vehicle I wanted to purchase.I walked into a spacious welcoming environment at Southern Palms Mazda . A popcorn machine and a fancy coffee machine graced the waiting room for anyone needing a refreshment while waiting for sales or service. During the buying experience I had a delicious cappuccino. If had purchased a Mazda for my son in college and he drove it for many years before trading it in at 120000 miles and buying a Mazda SUV. I had Mazda at the top of my list to check out but thought it might be out of my price range.. I was greeted by Ryan Endelman who offered to assist me in finding the right car. I asked to meet with a manager to save some time and to hone in on what vehicles would fit my financial picture with my trade in. After carefully assessing my needs,i only had to drive two vehicles to find just the right car- a blue Mazda 3 with all the safety features I could ask for and a sporty look with alloy wheels. I just loved it and knew I didn't need to look any further. Managers Willie Heflin and Patrick Harrington teamed together to make the numbers work. I'm sure they had to use a very sharp pencil but they were committed to seeing that I become a loyal Mazda customer. Much to my surprise as it wasn't my original plan, I was happy to join the family of Mazda owners and drive my new car home. Matt Seidle completed the business end of the deal with ease and made sure I understood all aspects of the transaction. I would recommend this dealership to anyone looking for a wide selection of vehicles and a team committed to doing the right thing for their customers.
I am dealing with a Mr. David Penata, who is excellent with customer relations and a credit to your organization. He has been trained by the Johanson Company to be creative with ideas to overcome some of the problems we have experienced, and I am pleased to say that because of this he will be the individual that will possibly be closing the sale of a new automobile to this customer. It has been a pleasure to know Mr. Penata and the management should be advised that he should be complemented by his superiors for his excellence in dealing with this customer. Thank You Captain Joseph L. Naselli USCG Active
Heather, my service rep, is beyond excellent. The dealership has quickly resolved all service needs and routine service goes totally smoothly. Always when promised. Couldn't be more pleased.
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