My car was involved in an accident that had both rear and front end damage. Laird Noller collision center was very quick to work with insurance and explained the entire process. I was told the damage might take between 3-4 weeks roughly and I was pleasantly surprised with my sparkling (new again) car completed ahead of schedule! That staff I should very friendly and I would highly recommend their services.
We had been having trouble with our GPS and Aaron helped us out so much it was a Godsend. He noticed our tires were getting bad and offered us a Black Friday deal on new tires before our trip to MN. He got us the best deal and got the part from the factory got it put in our Lincoln and we feel like it???s brand new it drives so well. Meanwhile I left my house keys in the loaner and he found them and mailed them to us. What an employee! He is a real asset and is excellent at customer service. We travel 1 hour to get to this dealership and we wouldn???t go any where else for our Lincoln
Greg Dalham, from Service, was very helpful in getting me a loaner and on the road in a short period of time early on a Monday morning after car trouble on Sunday. He also got it fixed and called me by 10:00am saying it was done. I was very impressed with this service.
I bought my first brand new car from this dealer. They were very helpful and even sent a driver to go pick up my car from a dealership in Iowa. Brian and Aaron both did a great job and we will be shopping here again!
Just had my vehicle service! Brian Perry and his crew did a great job and provided me with factual information on my vehicle needs. No pressure to sell me anything extra. Carefully inspected the vehicle and made recommendations on current issues and long term upkeep. The techs are great and respect my vehicle like their own! I will return and recommend them to anyone with any vehicle!
by Yiayia, driver for my Grandchildren! from Lawrence, Kansas
September 20, 2016
I recently purchased a Forester Subaru at Briggs Auto in Lawrence, Kansas.
John Warren , Sales Professional, is a very good listener with a great sense of humor! He was very resourceful in the process of my choosing a new car: One that met my wants, needs, and financial requirements! It was amazing! The entire Briggs staff are so professional with a caring attitude! I would highly recommend this very positive experience for all.
Was looking at a Chevy HHR on the lot asked some questions about the rear seats and got answers back quickly had knowledge about the vehicle which was fine however asked about taking it to my mechanic to have it checked and was told I could bring him down but couldn't take it to him other dealers had no problem with it so this did bring up a concern about the dealer.
This is a great place to buy a car! Everyone was very friendly and seemed to be really enjoying themselves. I feel like I got a great deal on my car and it wasn’t like fighting a tiger to get a good deal. Overall, it was a really good experience!
I really enjoyed my experience in buying my first car. Butch came out to help me and he was very personal, professional, and willing to listen to all my concerns. He did not give me that “pushy dealer” vibe. He was wonderful! Since I am younger I am used to people trying to talk me in to different things I really don’t need. But this wasn’t the case. These guys really are great and I recommend them highly
John Miller was amazing to work with on our new car purchase. Planned in being there all day to buy a car and was just there a couple hours. Great to get my Saturday back! Great small town dealership!!
Tim was a very good salesman. He was polite and very courteous. We are very pleased with the truck we bought. The dealership was clean and the coffee was good! The finance guy was really nice and explained everything very well.
The service was great, sales representatives were very kind & polite, They helped me out picking out the right car for me without feeling pressured, really a great place.
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