They tell you up front that they sell salvage title vehicles from California that they buy and repair themselves. If you are a customer who buys a late model used car with low miles and drives it for 10 or more years, this place is ideal. I got a 2016 Camry with 16,000 miles in near perfect condition for thousands less than I would pay for the same car at a dealership. My only complaint was the finance manager trying to add things to the price which is typical for a car dealership. Once we came to an understanding on that, I got a fair price and drove away happy.
I have been looking for a Subaru Baja fora while now and I finally did at carmax in salt lake. I was three hours away and couldn't get out there quickly so they held the car for me. FOR A WEEK. They had people come in and was wanting it.But they still held it. I wish they would negotiate on the price. But I got it at a good price. The car was in top shape and the interior is awesome. Thanks carmax.
Great dealership! Didn't feel pressured or rushed. I bought a preowned 2007 Jeep Wrangler about a year ago and went back to lease a CX5 a few months ago. I wanted to buy from the same person, Erica. She made me feel comfortable and really respected my budget. She worked hard to get me exactly what I wanted and didn't let me down. I highly recommend asking for her.
Great customer service! Was willing to fight for the best price possible, and work with my situation. Was kind, willing to listen. Ramone and Bryson were very knowledgeable and able to answer all questions.
I came in for an oil change and decided to speak with Tyler (Eastman) since my lease on my CS-5 was about to be up. I planned entirely on returning the car and purchasing an audi. He spent time explaining the value in staying with Mazda and showed me the fully loaded Cx-9 (2018). He did such a great job I signed a new lease on the car right then. He had me in and out quickly (as I wanted) and made everything easy and clear. He's a great guy, I trust him and because of him I am happy to stay with Orem Mazda for continued service.
Absolute BEST DEALERSHIP. Knowledgable, friendly, caring.
by Maddy465 from DealerRater.com
November 6, 2018
I've gotten 3 cars now from Orem Mazda over almost 4 years and they are the absolute BEST DEALERSHIP. This last experience especially, the Sales Rep Blake, Sales Manager Jordan, and Finance specialist Nate were all SUPER helpful, knowledgable, friendly, patient, and willing to do what it took to make me happy and comfortable with my purchase. Service department is always fantastic as well. Entire Dealership is A++, I can't see myself ever shopping anywhere else.
Rob was amazing! By far the best car salesman I've ever had. He was knowledgable, accommodating, not pushy in the least, professional and friendly. He's a hard working veteran, who will work hard to get you a great deal. Be sure to ask for Rob if you want the best car shopping experience!
We totaled our first tiguan we loved it so much that we got a second one. The people at strong were great through this whole experience. They were great ,it was so fast and easy, just came in and signed some paperwork and I was out of there super fast.
Even a simple tire repair on their warranty program was worth the drive down. Our appointment time was honored, and in less than 90 minutes total, the tire was repaired, their general checkup service was completed and the truck had been washed. Some advice was given on a couple small things to take note on for the future and the work order of completion was signed. No money was asked for, and I was able to leave. I had even been offered a ride to work to my studio, but had set time aside to stay in their comfortable environment. Thank you!
I took my car in for a oil consumption test because I had received Limited Service Campaign (LSC) about a year ago but did not have any oil consumption issues so did not take it in at that time. When Ii finally took it in the time was up to have it checked. Still they ran the test for me at no charge. They also offered me a car wash at no charge, I couldn't do it that day so they gave me a rain-check for it. All the staff where friendly, kind and helpful.
I have purchased two new cars from Darryl. He is now the sales manager so I guess I'll buy my next one from somebody else. I had a recall on my Ford an appointment at 10:30. 12:45 I'm out the door and everything is completed. Everybody was friendly and the coffee was great. After being unable to deal with conventional dealerships in the Salt Lake area I was so relieved to find performance. They treat you like they want your business not like some idiot that needs fleecing. If you hate the car buying experience go to Performance. It should change your attitude. They have me for life.
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