I was seeking a newer used Silverado with several specific wants and needs. I located the best choice at Bidleman Chevrolet Buick GMC (700 miles from my home in NC). Shawn worked with me several days (via text, email & calls) to complete the deal and answered all my questions regarding making a long distance purchase from out of state. Travis advised me regarding resolving some special financial arrangements that had to be completed at my end. When I arrived to pick up the Silverado, I was greeted by Shawn and a dealership of very friendly outgoing and courteous people. The truck was ready and waiting. The final paperwork for the purchase was completed and every thing was good-to-go. It it was a smooth process and I am completely pleased with the truck. I would recommend Bidleman Chevrolet Buick GMC to buyers... local or long distance.
Best value car for price
by Pepa Dan from Lithia,Fl
November 24, 2018
Exceeded all my needs and expectations.This is my second lease of the Encore and I will likely get a third when my lease is up.
First time visiting the dealership. Everyone was friendly, not pushy and very knowledgeable. They did try to push the complimentary donuts on us! We looked at three different used vehicles and Kyler helped point out the good and bad features on each one. We test drove two of the GMC's and decided right then which one we wanted. We are very happy with the vehicle and would definitely recommend them even though they are about an hour from us.
Most comfortable car I have owned.
by Simpson from Napa, CA
December 6, 2018
The reason for purchasing this car was it is high up like an SUV but smaller and more fuel efficient. I feel safer driving on the freeway every day. It runs very smoothly and the soundproofing inside the car makes for a very quiet and peaceful drive and it has a great sound system. It also has enough room in the back for transporting equipment. I am very pleased with it.
This dealership made car purchasing enjoyable as it should be.The salesman,Shawn Steed was very attentive and payed attention to what we were looking for in the purchasing process. After the purchase Shawn explained everything about the car and made an easy ride back to BUFFALO,NY. Travis Bush was also very professional, in explaining the financing and warranty process, I would highly recommend The Bidleman GMC Dealership for an enjoyable auto purchasing experience.
Love my new Buick
by lee51 from PHILADELPHIA
November 6, 2018
This new SUV is amazing. I had my KIA sportage 2000 for 18 years and love it. I did not want to trade it in until I test drove the Buick. I love this SUV, it drives nice, looks nice, and it was the right size for me to make the decision to get a new car!
The salesman, Shawn, was very personable and professional. He was very knowledgeable about the cars on the lot and didn???t waste my time. All of the staff at Bidleman were attentive to their customers, you could tell that they were all working hard as they were running around the dealership. I walked in at 9 AM on a Saturday and left the same day with a new car. I would highly recommend these people. They???re an honest, no bull dealer.
worst car in 20 years
by kcp from litchfield, ct
October 24, 2018
This car looks nice from the outside, but in the first 20000 miles it has been in the shop 3 times, not charging, coolant leak, brake shift interlock solenoid failure. It is way under powered, and the engine has a tick in it at 25,000 miles. This car is a piece of ....
I was nearing the end of the lease on my 2015 Silverado. I had been shopping around endlessly, talking to every dealer you could imagine. I touched base with every local dealer; I live in the Tonawanda area. Every single one I spoke with, they were very pushy and was trying to close the deal as fast as they could. Not the beautiful people I worked with at Bidleman. They listened to everything I had to say and made sure the deal was what I wanted. Sam, Scott, Travis, and Jenn were terrific throughout the whole process. They were able to answer any questions I had. They care about their customers, and it shows as they will do whatever they need to make sure you leave more than satisfied. I was able to get a better-equipped truck for far less money than every other competitor. For all the reasons stated I would gladly make the hour drive whenever I need a new vehicle. Highly recommend
The car was exactly what I wanted!
by Audrey from Lykens Pa
December 25, 2018
The car had all the options I wanted: the color of car, Bose sound system, sunroof, and the turbo power, color of interior and the spacious seating area.
My wife and I have been buying vehicles from Pat O'Malley since about 2003. All of our experiences have been great. He has always sold us a nicely equipped, nicely priced quality Ford vehicle. We would and do recommend Pat and Howell Motors to all our friends and family.
Mediocrity at best.
by DSG from Merced,CA
December 30, 2018
This car has a 50/50 like,hate for me. Poor gas mileage,visibility,ride,mixed squeaks and rattles.Engine is peppy,driver seat memory,heated steering wheel, and a few other accessories are nice.
This is a super friendly people easy going. Always greet you with a smile right when you come in. Not high pressure. Very comfortable environment. Thanks Marcus
Buick doesn’t back their product
by Dcooper from Pensacola, Florida
January 14, 2019
This car looks good but I have had the car sensor replaced twice in less than 2 years. They replaced 3 belts my timing belt, serpentine belt and I can’t recall the other. Now I don’t have oil light on but it’s consuming oil. Looked at the recall and they know it burns oil but don’t want to fix the problem because. It’s costly. So I have 3 years left on a car that I might have to replace the engine on. The dip stick is dry and I don’t see where the oil is going to, it doesn’t smoke like typical oil burning in the exhaust and I don’t see it leaking on the ground. Very very disappointed and would never buy another Buick period!
Everyone was very helpful. The salesmen went into detail on how to use every feature on my car. Even took the time to show me how to use it. Help me set up the gmc app on my phone. I couldnt be more pleased on how well i was treated.
Only have had for a month but so far a lot of fun
by Bob S. tennis player from UnionKY
December 9, 2018
It is a very comfortable convertible with surprising room. It is not what I would classify as a sports car but rather a touring car which is what I wanted.
Good and fast service installing set of (4) new tires
by bbristol from DealerRater.com
December 5, 2018
Excellent service, Prompt and good. Coffee hot and fresh I was kept informed as to progress of work being done. Price was competitive with outside tire dealers.
A great little subcompact SUV
by Larry's Buick from Gaithersburg, MD (suburb of Wash., DC)
November 18, 2018
This is the first Buick I've ever owned -- the 2017 Encore had a bit of a refresh in styling from the year before, both in its exterior and interior -- best was the interior refresh. The touch screen is now integrated into the dash -- no "stand up" screen as before. I have the next to highest trim level, the Essence -- dual zone HVAC controls for the front seat passenger and driver, and leather interior. Great gas mileage -- the turbo charged four cylinder does a good job -- a bit louder engine sounds than a six cylinder. Overall, a great little car.
I dealt with Joe Maloney. Excellant quality service and a genuine desire to squire my business. I was coming off surgery and was unable to get into the dealership. We handled 95% via email. When I was able to drive we completed the process in 2 days. I am now driving my new Malibu and thanks to Joe could not be happier.
Keller Chevrolet and Joe Maloney
Easy going commuter
by wren307 from Holland, Michigan
November 29, 2018
I chose this vehicle for its AWD and height, but it doesn't feel like it's too big of an SUV to be clunky. I enjoy driving it and especially like the great gas mileage.
Extremely friendly dealership. Dean is super nice guy! And Drew my salesman was very helpful and answered all my questions along with Joe the sales manager.. Everyone I came in contact with went above and beyond my expectations. All staff made me feel welcome and really went out their way to help me out. Very happy with the way I was treated by everyone.
Very economical for the features
by Andy from Rome, NY
November 30, 2018
Body styling, interior comfort, jam-packed features make this a good buy in a time at which SUVs are taking over the market. I was an Enclave owner and hope to go back to it someday but the Buick Lacrosse is a nice change of pace.
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