This was one of the most professional dealerships I have dealt with. No hard sell, just a genuine interest in meeting my automotive needs. They didn't have the vehicle I needed, but I will consider them in the future.
I got the maintenance service I expected...EXCELLENT...nothing unusual for this dealership. My assigned technical advisor...STEVE SHUMAKER...again performed in an excellent and professional manner. Mercedes are fabulous automobiles, and CHAPMAN MOTORS is a wonderful dealership to do business with.
This is by far a first class dealer. Evan provided absolute red carpet service. All work was done perfectly and the communication during the process was superior. Was provided a new clean loaner car and Evan a long with staff gets 2 thumbs up. Thank you for making it easy for me!! I???ll be back!!
I recently bought an AMG SLS Gullwing Coupe in MA. After shipping the car to My home, I had MB of Tucson do a thorough inspection. They discovered an oil leak coming from the right valve cover gasket. Though the car was warranted under MA law, I was concerned. nothing on an AMG car is cheap. Scott Perkins, the local Service Director worked with his counterpart at the MA dealership to get the repair work accomplished. I was particularly impressed with Scott???s willingness to work with the other dealership on pricing - even though he had no obligation to do so. I???d also like to commend Rich VanSickle for his professional and thorough follow-through.
Allen made the process of buying my new 2018 CLA250 so smooth and timely. He fully took time to figure out my wants and needs in a vehicle and offered me a few to choose from. I fell in love with the CLA250 and I've had an amazing experience, purchasing my first car from him. He even sent a cute little gift in the mail. Thank you Allen, you're the best!
We just got our new car and could not be happier. the who experience went very smoothly from the moment we started until delivery. I would recommend them very highly. John H was amazing and the who staff could not have been nicer We will be back!!!
after trying another service center I brought our car to MB of Tucson. They did the complete repair and since they had the car for multiple days ai was given a very nice loaner . Upon getting the car back I found the return of loaner car swift easy and friendly. Also Steve and the service dept did an outstanding job getting our car back to"New" condition.
It was a pleasure to do business with the gentlemen at The Car Lot. No hassle No hustle, just a good vehicle at a fair price. These guys are straight shooters so your time is not wasted on wheeling and dealing like most places.
I enjoyed my visit to this dealership. The salesman Ulises Sanchez was very friendly, helpful & he answered all my questions. He help me a lot and I didn't want to other dealership just for him. And I'm happy with my car now.
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