I had an overall very positive and excellent buying and trade-in experience with Sam, Bill, and Michelle. Treated with the highest level of respect, professionalism and customer-first attitude. Won't hesitate to give their dealership more of my future business! Appreciated how thorough, patient, and helpful they were through the car buying experience. Absolutely thrilled with my new Lincoln Navigator Reserve L. Thank you!
Not as fun to drive as thought
by Drew from Chelmsford
May 9, 2018
I thought it would prform much more enthusiastically with power, acceleration and handling. Drove like a new mini van would. I think i'll try some BMW models, though i do like the mercedes sedans that i have driven
We will always buy from Jidd. We have now bought 2 vehicles from Jidd and we won't go anywhere else in the future. They are friendly, helpful, good prices - great experience! Go to Bashar - he helped put us in our first Benz last night!!!
looks good drives even better
by notdoing it from york pa
November 1, 2018
got this car to drive around my real estate clients. its super comfortable and actually gets decent mileage for its size and awd etc. nothing says I'm successful like driving a Benz
Amazing service! We drove from Northeast Wisconsin to purchase our X5 here...and we???re so glad we did! Rolly Davidson made the experience easy as possible and quickly welcomed us to the Knauz family. Thanks for the five star service. I plan to come back for future purchases and would recommend this dealership to any of our friends and family!
Great car for my dog and golf clubs!
by Robert M from Santa Ana, CA
January 15, 2019
Comfortable, roomy with plenty of leg room. Good gas mileage and smooth ride. Lots of room in the back for all my sports and activities!
I recently bought a BMW X1 recently from Knauz and Rolly Davidson assisted me and was so professional. He was calm and did not rush my decision. He was informative and positive. Thanks Rolly for giving EXCELLENT service and recommendations!!! Anne Hazen
The perfect car from the perfect PLACE.
by Mr VT from Harvey, Ill
June 16, 2018
The car meets all my needs PLUS. It has confort STYLE & very good performance. Love dusting off all the young bucks, only when I "have to.:
Incredible safety features, outstanding performance and power very comfortable, super quiet and luxurious cabin. Very responsive transmission and smooth ride like gliding... Best SUV I have had thus far!
I was looking a used car and Tom Licata was very helpful and extremely polite in the process. I did not buy a car from the dealership but I would recommend it.
by Mr. C from Columbus, Ohio
December 9, 2018
The ML 550 has everything the ML63 has except the AMG engine... fully loaded and enough power to beat an M3 1/4 mile... even with that power you don't sacrifice ride as the SUV drives as easy as a car, except for the turn radius. I would purchase one for everyone I knew if I could, the ride is simply that sweet.
My salesman Erik Cardoso was very informative about the history of the vehicle and was very fair in negotiations of my trade in vehicle also. Would recommend Erik to my friends who are looking for a vehicle.
We are so happy with the car love it
by jerry from Chesapeake
November 25, 2018
We test drove the car and we love it the colors awesome that's what we wanted I have my mind set on that they made it happen and we thank them I am so happy me and my wife are so happy
Joel was genuine and not pushy at all. Very open and transparent with the vehicle I was looking at. Since I am a young driver, this process can be very intimidating but Joel was upfront and supportive throughout the entire process. The only thing I encourage other buyers to be aware of is the 4 year warranty they offer once getting into the financing step with the finance manager. I did feel pressure in this area to get the four year warranty so be aware that they may not disclose that this warranty is factored into your price. I also felt like the interest rate I was given was high considering my score and there was a mistake in the accessory fee that hiked up the price a bit but they altered that to reflect the true price. Just make sure to have your finances in order and to review the materials they provide. Overall Joel in sales was great! There was just a little pressure in the finance department, but I do love my new car!!
I didn’t own it long , had accident
by Chuckles from Milwaukee , WI.
December 4, 2018
It had a very Comfortable ride , and had good response .
The airbags didn’t deploy in our accident .
Our airbags didn’t deploy in the accident ,
This caused us many problems , and bruising .
Mike is extremely knowledgeable about Mercedes models. He is very prompt with questions and responses and follows up. A pleasure to deal with. The two vehicles I was pricing out were competitive nationally.
It drives like it on air. Comfortable!
by Biggermen333 from Bronx New York
October 24, 2018
The car meets all my needs. Traveling, with family and friends. Charging ports in front and back seats. A condition in front and back vents. Steering is smooth and awitj
The best dealership I ever dealt with had a car shipped from them to Az and just wowed with the honesty and amazing service provided by Roman and Xl Auto Group!!
SUV DOES IT ALL Reliable and Gorgeous Too
by TwoPhoenicians from Scottsdale, AZ
January 2, 2019
Purchased the Mercedes ML350 to tow a boat. It was fully loaded with every bell & whistle possible, incl 20" wheels. It came in so handy and made everyday life easier, like shopping, travel, etc. And the design is sensational. Interior-wise, I have no improvements to suggest, except to includes that bucket-seat extension under the legs that MB offers now. Exterior, I had floorboards & tow hitch, it was perfect. Towed a 20' boat like I had nothing attached. Powerful, excelerates easily, sound system best I ever heard. Excellent vehicle.
I’m in the middle of a chapter 7 bankruptcy and I have an open car loan. The apr rate was 19.25%! 450 a month car note. I was gonna keep my car because I didn’t want to give it back and have the hassle of trying to find a vehicle and not finding one in time. Well Kevin’s office from Howard sent me a flyer saying that I was preapproved and they could get me in a vehicle! Well I said this is a scam like all other places! It was not! I did the application, went in looked at vehicles.. found a few I liked.. drove them.. picked 1.. financed it and I’m out the door with a new Kia Sportage LX! And I’m happy as can be! Lower car note and lower apr! Did I mention my previous car was a Nissan Sentra? Yeah big upgrade!
My best car ever!
by BooneBoy5000 from Pennsauken, New Jersey
January 14, 2019
Floats like it has wings. Be careful with though gas peddle though, its like stepping on butter. If you step on it to hard, you'll be over the speed limit without a moment's notice!
The front desk was so kind and a pleasure to greet each visit. Mark Sarros was patient and very knowledgeable. A pleasure to work with.
Feel a little like Goldilocks.. just right at last
by The MA from Washington State
December 19, 2018
I looked (hard) at BMW X5, Infiniti QX60, Lexus GX460.... wasn't even thinking Mercedes! Bought the ML350.
I previously drove QX80 and was looking to down size. Have been driving big SUVs for 20 years and while I wanted something smaller didn't want to feel too short (height. )
We do a lot of highway driving on two lane roads. The size and height of previous vehicles was very important to me.
I am really happy with my choice. Very quiet, smooth, comfortable and beautiful. I don't feel cramped and now wondering why I waited so long to move on from monster SUVs.
I actually sat in my car talking to a neighbor the other day, she was in a Tahoe... she was only slightly taller than me....really happy with my choice.
About my other prospects: X5 far and away the zippiest, Lexus very solid and comfortable but a little stiff; QX 60 was well appointed but can't hold a candle to its bigger brother in comfort or quiet.
The ML 350 and its successor GLE 350 are just about perfect.
I never purchased a car on my own before I was afraid due to my lack of knowledge about cars and financing. Ahmad Bachan helped me with everything I asked for. He handled everything in a timely and professional manner. I highly recommend him.
One of The Best Cars I Have Ever Owned!
by flopsy55 from San Diego, CA
December 4, 2018
I absolutely love my ML350. It is so comfortable to drive, and Mercedes has genuinely thought of everything. The smallest things that you wouldn't even notice have been accounted for, and just when you need it, you realize that it's there. It's beautiful both inside and out, and I would strongly recommend it to anyone searching for a phenomenal SUV.
Service was timely, loaner car was available as ordered, contact was made as indicated and the car was completed when expected
Best SUV for the money
by cmb0067 from Tampa, FL
October 17, 2018
The SUV has ample space, great space for cargo in the back, prime stereo system, great ride and comfort. The year 2015 is the last year that the ML 350 was made. The new ones are shaped different, even appear smaller.
Easiest most straight forward purchase of a vehicle that I have experienced. From negotiation to delivery to title, simple and easy. purchased a used Cadillac ELR that was showroom condition. I would not hesitate to do business with them again.
xxxx fine automobile
by Merc 101 from Healdsburg,Ca.
January 28, 2019
great car, ride is great and comfortable, I've owned MB sedans and coups but as I get older having an SUV of this quality is a real pleasure.I am enjoying this automobile very much!
Roshan there was straight-forward, patient, and really helpful in the buying process from my pre purchase inspection to my trade-in at the close. Would highly recommend checking them out if you see a vehicle in their inventory.
BEST SUV EVER OWNED, SO FAR
by Roysboy from Conifer, CO
November 17, 2018
Checks all the features available currently, most economy in category with Blue Tech Diesel power, 28 mpg, torque to spare climbs mountains effortlessly, hauls and tows large, NO MAJOR PROBLEMS
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.