The salesman was very helpful and didn't try to sell me a vehicle that they wanted off the lot. He also let me test drive the ones I wanted to compare even if it was not in the most ideal spot, if other vehicles needed to moved it was done.
Anders was great to work with. He was friendly, knowledgeable, and treated me with respect. Something that is hard to come by for a woman purchasing a vehicle. Matt and Alex in the service department were also great to work with. The customer service was way above and beyond my expectations. I highly recommend all three of them!!!
My salesperson (Chris) was very helpful and accommodating. I felt I received a fair deal on the used car I purchased from II. I'm very happy with my new vehicle so far. I would definitely recommend the folks at International.
We take our 2014 Sprinter to Elmbook Mercedes for service. Apart from one screw-up on scheduling an appointment, they have been very good about getting us in for needed service or repairs. We've worked with Mark Ruidl as Service Advisor, who really knows his Sprinters. Work has been done on time and (as far as I can tell) done well. The only issue so far has been that they did not refill the DEF tank for our 50,000 mile service interval. Not a real problem; they acknowledged the mistake and gave us a fill at our next visit. All in all we are happy with the service at Elmbrook Mercedes, and will continue to go there. If we need another Sprinter they are the first place we'd look.
I have owned several Mercedes cars, this is the first purchased at Mercedes-Benz of Elmbrook from Jim Vanidas. My son negoiated the purchase price and the value of the car I was turning in; he could not have been more complimentory about the process. I was surprised that my son accomplished everything with phone calls, even more surprised that he did not get the same courtesy from the dealer in my neighborhood.
When I arrived to drop off my car and pick up my new GLE 350 Jim Vanidas was ready, Jamie Ruis (Finance Manager) was ready, and the car was ready. All questions were answered and I do not regret driving from Cary, IL to Waukesha, WI. It's not the size of the dealership, or what the building looks like, it is all about the people and how they treat you, and Jim is a great at his job. I enjoyed meeting him. Thank you for working so diligently with my son negotiating this purchase.
Steve P is top notch. Worked with me on finding the best options to keep my service costs as low as possible while not impacting the quality of service. Super flexible. My past experiences with Todd D have been the same. Nice job guys.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.