Chelsea is a great sales person. She was committed to my complete satisfaction. She showed an interest in our lives as well as our deal. She took me through the software and operation of this beautiful car, ensuring that I understood all features. Katie made the closing personable and enjoyable, showing interest in our lives as well as ensuring we understood all documents signed. Jeff Aiosa has put together a team of professionals that are all competent and courteous. We were treated like family during this transaction. Highly recommended!
We purchased a 2013 MB Wagon from Carriage House last summer and worked with both Chelsea Castagna and Mark Gaudette. We live in NC, purchased the car through an online portal "sight and unseen", and communicated with Chelsea and Mark exclusively via email, phone, and text. They were both very prompt in responding to our questions, extremely professional and personable in their approach, and we could not be happier with the car. Highly recommend Carriage House and hope to have an opportunity to do business with Mark and Chelsea again.
Mark Gaudette, Internet Sales Manager and Chelsea Castagna, Client Relations Manager are both consummate professionals. My entire experinece purchasing a pre-owned car was excellent. I highly recommend Carriage House Mercedes!
This was my first time buying a Mercedes and I couldn't have asked for a better experience! Mark Leonard went above and beyond to make sure everything went smoothly, and Mike Lehmann made the paperwork part fun. I highly recommended this dealership!
I searched the internet for a very specific car. MJ Automotive did a terrific job trying to earn my business. They were easy to communicate with and had great follow up. I wish I could have bought fro them, but I found a better match to my desires than they had available.
Bought used Mini Cooper from Carriage House and was impressed by the dealership and Olin Murphy who sorted the sale. Notably they treated me just a swell as others who were buying much more expensive Mercedes cars and helped with a small problem that occurred soon after I bought the Mini.
Very satisfied with the purchase of our Mercedes.Mr.Olin was exceptional and very helpful in our desicion .A good dealer is never pushy and Mr.Olin is a dealer we would recommend to friends.Carriage House is the Best!
I had met Olin Murphy a month prior to purchasing a new vehicle and made clear that I wasn't quite ready from the start. Olin took the time with me from day one as if I was purchasing then and there. I stopped in on three or four different occasions before sealing the deal, each time it was as if I had a bank check in hand. My experience with Olin from Mercedes of New London was exceptional, more than one could ask for.
Outstanding customer service. I’m unable to speak and they made the process seamless. Paul was extremely helpful and answered every question we had. Sadly their vehicle was outside of the factory bumper to bumper warranty.
We recently purchased our second vehicle from Wallingford Auto Park, our salesman Jeff went above and beyond showing us many cars. We had a couple issues when we picked up the vehicle but Wallingford Auto Park took care of them right away and redetailed the vehicle and gave us a free oil change.
I contacted them to check a used car.
Their response was fast and honestly informed all thing.
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