It was our pleasure to do business with Mini of Peabody, and more specifically with the General Sales Manager Jim Carven (GSM), our Sales Agent Richard Tran and their Business/Finance Manager Harley. At no time was there any pressure to purchase the vehicle that we were interested in or the extended maintenance plans that were available after the purchase. Being away on vacation, the GSM allowed us to make a refundable credit card deposit by telephone in order to hold a certain vehicle for up to three days and he also agreed to extend the Black Friday Sales Event and the incredible savings that was being offered on select 2017 MINIs.
I had a almost painless experience at Mini of Peabody when purchasing my Mini Convertible 2017 a week ago. Buying a car today is very different dynamic than a few years ago. We the consumer has abundant information available to us online. And Mini of Peabody dealer (I worked with Adam) recognize this and able to accommodate and match my expectation.
Very nice staff and very cooperativve. Made my first purchase exeprience truely comfortable. Adam was very helpful and friendly and made the whole process Super Easy for me. Michael was very responsive over the emails or on mobile whenever I needed any details about the vehicle or process. I would Highly Recommend buying your dream vehicle at this dealership.
Great staff, great price, really impressed! Bought a month ago and they have followed up, even with a "Second date" offering me a chance to come back in and review the options on the Clubman to make sure I'm getting the most out of it.
If you're looking for a nice high-end car with low miles please see Jeff. I bought an Audi Q3 from him with super low miles. Jeff by far was very professional, kind, laid-back and honest. Our experience was like buying a car from a friend not a high pressure sales company. Thank you Jeff you will come highly recommended.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
This is my 8th vehicle purchased at Tulley and they just keep raising the bar. Great staff.
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