COULDNT ASK FOR A BETTER EXPERIENCE, THEY MAKE BUYING A CAR VERY QUICK AND EASY. I HAD A TRADE IN AND THEY OFFERED WAY MORE THAN THE BIG DEALERSHIPS AND GAVE ME A MUCH BETTER PRICE ON THE ACADIA I GOT FROM THEM!!!!
Excellent staff, from the salesman, sales manager, finance, and the people that greet you at the door. Tom Boyer (sales manager) and Greg Davis were both instrumental in helping me secure the best price point for my 2019 Jeep Wrangler Sahara purchase. They also provided me with consistent updating on the build and shipping of the new vehicle. John Cauble and Scott Spainhour were excellent in obtaining financing for me at my preferred source and they matched warranty quotes on my extended warranty. The entire team worked in harmony together to assist one another as I progressed through this process. Everyone was energetic and professional the entire time. What a great team Hendrick has ! Thank you !!! I have to note this about FCA...I am very impressed with the engineering, the assemble, fir and function of my new Jeep....it's truly an exceptional vehicle....the people at the factory KNOW how to put love and care in their build quality !!!
First of all, didn't have any idea that I would be driving off the lot in a brand new 2019 Kia Soul. Mr. James Lawrence service was outstanding!! He went above and beyond the call of duty and I definitely recommend him to anyone who wants a great deal!! The Hendricks lot itself was stellar!!
I purchased a beautiful 2012 BMW 528i from Iconic Auto yesterday. This is a small dealer but I was impressed with the quality of their cars and the attentiveness of their staff. You can tell that the vehicles they choose are carefully selected using a high standard. The owner, Hayden Horton, was warm and helpful and best of all he was not off-putting like many car salesman types. I worked on my deal with Tyler and he was great in every way... friendly, helpful, and he listened to my needs to help me feel comfortable in the deal-making process. Overall, I will contact Iconic Auto first anytime I am in the market for a great value, high quality, used vehicle. Thanks Guys! You made the auto purchase process fun again. Five Stars!!!!!
Nick and Adam were an absolute pleasure to work. I test drove the vehicle on a Saturday afternoon. Emailed them the next day to advise that I wanted it with the condition that a few items be fixed. Not only did Nick fix my concern items, he also took care of a few items I was not aware of. The night I purchased the vehicle, they stayed late to accommodate my schedule since I was coming from Charlotte. While Nick was filling me on the car, Adam went out and checked on my wife to make sure she was comfortable and happy. Great guys and I highly recommend using them for your next car purchase.
CarMax treats customers as they should be when they are purchasing a car. They do not pressure you and offer great services. They sit down with you and evaluate payment options that will make you most comfortable. I have nothing but praise for this team and this facility! I will recommend this facility to any and everybody!
Excellent experience.... originally went in to look at a CRV with no intent to buy and ended up walking out with a great deal. Would definitely recommend this dealership! Eric was absolutely awesome and so knowledgeable.
We went on a whim to look at a used Mini Countryman. We needed a more reliable secondary vehicle. The staff were all friendly, knowledgeable and accommodating. Beginning from an email to arrange a test drive to the purchase of the vehicle everyone was easy to deal with and a pleasure to work with. The sales person Michael Douglas was knowledgeable and helpful and the only issue we had with the vehicle was a small tear in the hood stripe. They immediately agreed to fix this and were a pleasure to deal with.
The service writer was wonderful. He explained maintenance on the Mini in a very helpful way. He was pleasant and kind. The process to obtain a loaner vehicle was quick and simple. The service writer texted his contact information and a text of how to reach him if I needed. He was timely in notifying me of when my Mini was ready. When I had questions on a newer Mini, he immediately got assistance from a sales staff to help answer questions. Overall, there was no pushy sales, not on service or to buy, and I felt very good about the dealership and the experience. Also, this was my first visit to a Mini dealer! I had purchased mine used out of state and it was shipped to me. I would highly recommend them.
I recently purchased my THIRD MINI - love the car! Service folks are great, helpful, friendly as are the dealers with whom I've had contact. I recommend them highly.
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