Used minivans for sale near Pimmit Hills, VA

Darius provided us with great customer service. We addressed a few minor cosmetic issues with the vehicle and he immediately took care of them. I will highly recommend Eastern Automotive Group to my friends and relatives looking to purchase a vehicle.

Excellent customer service. Maintenance/service was completed quickly and professionally. Customer service representative was outstanding and knowledgeable . Tracked the service process and reported the status. I will return for future services.

I've owned two Odysseys over the past 20 years,with the 2020 being the one we currently own. The 2020 has proven to be just as reliable as our other Odyssey and the Honda Accords that we've owned. The 2020 Odyssey has a smooth ride, comfortable attractive interior. The Magic seating system makes this van even more flexible for hauling loads of kids and family, while being able to quickly change to hauling lots of cargo.

I just received excellent customer service from Jim Clutter and Criswell Chrysler. Jim was very knowledgeable and customer focused. He went above and beyond to fix all my car problems and also kept me updated throughout the maintenance window and gave a clear explanation of each step. Great customer service compared to what I used to get in other car dealers.

I bought mine used in 2019 with 22,000 miles on it. I'm now over 107,000 miles with no real problems. I've only done routine maintenance and it still drives a smooth gist as it did when I bought it and wouldn't have one hesitation driving it long distance anywhere. I've recently had the check engine light come on and it shows trac off, but I don't believe it's anything more than a sensor. Overall it holds up to the Toyota reputation of reliability, so much so that my wife winded up trading her dream Jeep Gladiator in for a Toyota 4Runner and hasn't looked back.

They were very good and plentiful with their correspondence. I got very busy and couldn't respond. I will try again.

Great mileage n planning on Toyota long term reliability. Plenty of power, even for light towing. Very spacious inside. AWD with electric motor is clever n works well. Suspension is great (rough roads feel smooth). But some negatives. We have LE n jumping to next trim levels is expensive unlike Kia. Folding seats are not nearly as smooth as with Chrysler. Also, our old Chrysler van drives like a smooth car but Sienna steers more like a van/truck...not bad per se, but different.

I bought a a used Toyota sienna and I’m really pleased with it, thank you Michael nice work keep going!!! I 100% recommend this dealer 👍👍👍👍

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

I scheduled an appointment for my car to be serviced with Mr. Medric Mills based on past experience. I was greeted and he explained what needed to be done and the estimated cost. I went to the waiting room, and he told me he would come and let me know when the service had been completed. After explaining the service done, he also informed me when future repairs were due. My experience was excellent with the best customer service.

Only 2 items that need to be addressed is the volume control the navigation system plus headlights are not good for night driving. As of December 2022 I drove all around the USA putting on 60,000 miles on my 2020 Pacifica Plug-in Hybrid. Love and enjoyed driving this Great Product.