Dealer Warranty Repair for my 2012 Silverado Truck
by Paul C. from Hamburg, NY
October 6, 2018
10/9/18 Buying experience of my used 2012 Chevy Silverado truck was pleasant. Had to call 2 days later with a dealer warranty repair for broken manifold bolt. Even though I bought a used vehicle and not a new one, I thought I was going to be thought of as a low priority. When I called, the Service Dept person (Dale I think) was extremely pleasant and showed me the utmost courtesy. He scheduled my service for the following week and it was taken care of as scheduled. My experience with both the salesman (Chris Banning) as well as the Service Dept was absolutely superb. The quality of the service work was performed with high quality. I definitely am an extremely satisfied customer all the way around. Thanks again!
It can be tough shopping for a car by yourself when you're a woman. There are some car salespeople who assume that you don't know anything about cars and so try to take advantage of your presumed ignorance. Not so with the fine folks at Transitowne Mitsubishi. There wasn't one moment during my experience—and we all know it takes a long time to buy a car—when I felt like I was being condescended to or not listened to. My salesperson, Juan Nieves, was knowledgeable and friendly and was not at all pushy. I called interested in a test drive, and he was able to get me in within the hour. The dealership's general manager, Jim Stewart, was also very helpful and friendly. Even though the finance manager was off that day, Jim was able to get me over to Andrew Macdonald over at Transitowne Hyundai next door to get my contract squared away. Andrew was also super friendly and helpful without being pushy about the "extras." My whole shopping experience took about 5 hours from walking in the door of Transitowne Mitsubishi to driving away in my new (to me) Mazda CX-3, which is actually less time than I've spent buying previous cars. I highly recommend the team at Transitowne Mitsubishi.
Tyler did an excellent job selling me my new truck, awesome customer service, i couldn't have asked for a better buying experience, also thank you Kyle for making everything work for me. I will definitely be back, and ill send family and friends! Go see Tyler Wolf at Transitowne Hyundai!
I would like to say Thank you to Charles Avery for his nice job he showed us when we walk in to his office, we have been able to find what we have been looking for. Thank you so much, we got our brand new car!!.
This is the 2nd car I have purchased at Transittowne USA with Chris Banning. From start to finish he made the experience easy and I would not hesitate to purchase another car from Chris. My questions were answered quickly and any concerns were taken care of efficiently. Corey in finance was very efficient and great to deal with. Overall experience was very pleasant.
I purchased a Jeep from Glenn Colton
. He was professional and extremely accommodating. Glenn went above and beyond to create a comfortable atmosphere. He was very honest and upfront with all information. I have 4 ct. cars in our household and I will defiantly see Glenn for my future needs !!!
We went in there without planning, just trying to find a reliable car with reasonable price for my brother who came to the USA on a green card visa. My brother can???t get a loan because he has no credit history yet. The dealership were so helpful in finding him the car with the price range that he can afford. Thank you so much for your help guys.
Your service team is excellent, and on their game. I also like the free oil changes. Your staff are very friendly and knowledgeable. I hope u can continue this great service, and I will be purchasing my next car at Basil.
Great experience, all the employees are very kind and helpful. Dylan and Rocco were so helpful and accommodating. I would absolutely recommend this dealership to anyone looking for a car.
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