Joe and Michael were the best and most friendly to work with. I had probably at least a million questions and neither ever made me feel as if I was bothering them. They even stayed open late to do our paperwork so we could get the car on a Friday night.
Very pleased with the professionalism of Joe Setzer and the team at Rooster Bush Automotive. I felt welcome and Joe demonstrated and allowed me to drive the vehicle. He was up front and honest explaining how they received the vehicle. Even though this was a 2007 model year the truck looked like it was brand new because it was well taken care of. I would recommend this dealer and I would suggest you let Joe Setzer find you the vehicle you are looking for.
We purchased our third vehicle from Cars Plus. Pat was so helpful and it was a very easy process. We will always get our cars from Cars plus. Thank you for being so honest and making it actually enjoyable !!
Took my car in for an inspection. Got a free alignment check. Was in and out quickly. My service rep Tommy was great. Kept me informed. Even the service manager Mr. Jenkins met me before I left to ask about my visit. Great Experience
We traveled from Asheville to Hickory to look for a car, and so happy we did. We hate car shopping but this was the best experience. Our salesman, Justin Parker was incredible and he was so helpful and not pushy. We will happily make the trip to Hickory for any further car needs.
This was one of the best experiences I have had buying a car. Dillon was able to help me get the exact Escape I had been looking for! The financing guy (I am sorry, his name is Escaping (LOL) me) was great too. I would definitely recommend this dealership and Dillon to anyone looking to get into a new or used vehicle. Thanks again guys!!
This is a friendly, no frills, no high pressure sales tactics place to by a used car at across the board great prices. Ask for Tim he will work to get your deal done and get you financed even with bad credit. They won't leave you high and dry if there are any issues. I've been treated with care and respect after having an issue with my vehicle right after my purchase. They gave me a loaner and fixed everything free of charge.
by Ken Kaniff from Connecticut from Granite Falls NC
September 1, 2017
We had a great experience at "HUCS" from the time we walked in until we drove out. Gary McGill was hilarious and very helpful. He pounded the pavement to get us into the car we wanted and did so professionally...with a comedic flair you don't see very much. For once we had fun while searching for our next vehicle purchase. We actually got our vehicle for less than KBB valued it at and it has an aftermarket Roush supercharger that cost around 7 grand from Roush....and that's minus the installation. To say Gary got us one heck of a deal is being modest, he did amazing. I would recommend him to my grandma so to say I recommend him to you is apparent. Anyone who couldn't get along with Gary probably has a stick somewhere South and to the rear that is quite uncomfortable, seriously. I found the whole staff to be welcoming, friendly, and ready to serve. Ramiro Garcia was amazing at closing the paperwork out and getting us on the road. He was friendly and very open to conversation. He wasn't the usual tight lipped manager we have met along the way. Great guys to have met. Great day folks, great place.
Looking for a new car, and happened upon Hickory Used Car Superstore. As soon as i hit the door, i was greeted with smiles and it didn't take long for Alex Guthrie to find a car for me. Easy experience and excellent service! So happy with my new car and with Alex, Ken, and Ben's helping getting me in it!
After spending years settling for old fixer uppers, I wanted to see my husband in a newer truck that had room for our growing children. Knowing that our credit was less than typically ideal, we felt pretty discouraged. My mother recently purchased a new car from this dealership and recommended that we give them a try. Upon our first visit, I was introduced to Alex Guthrie. He was straight with us from the beginning, explained the process as we went along, and worked hard to get us a truck that fit our needs. The end of this story is a great blue Nissan Frontier! Thank you Alex!!!!
I used both their local store and their website in searching for cars. I was very surprised that when i submitted a question late one night and was called within one hour. The Sales person was very knowledgeable about their stock.
I had a great experience shopping and buying a car from this dealership. Joseph helped me with any questions or concerns. He was never pushy. He went above and beyond. I went to the lot looking for a car they had posted on their website but when I got there, I wasn't impressed with it. I ended up driving several of their other cars and decided on something completely different. The buying process took less than 30 mins. Everyone was super helpful and efficient. I would definitely recommend this business and these employees to anyone looking to buy a car.
The dealership is actually pretty nice, some beautiful cars for sure. Cars are overpriced but that’s their business, they find buyers that are looking for specific specs. So narrow market but obviously that works for some. Oh and btw Chance I am not Vick lol I am also not sorry for yelling back at Cosmo after he started giving me an attitude and raising his voice about who’s buying the car, a customer and his trusted friends (advisors) should never be treated that way. For those looking to buy a car from here, don't leave a deposit if you can avoid it, even if its their fault an agree to give the deposit back they can take up to 2 months to give it back. Giving 4 stars because sales people were great, communication was good, they have some rare cars. The owner however must have been having a bad day. So I wish you success in your business. God Bless!
P.S. don’t make assumptions about people.
I was in the market for a new vehicle and Joey at Hickory Used provide top notch service. I would highly recommend giving Hickory Used a try. Not only was Joey able to help me but the staff at Hickory Used treated me like I have know them for years. Great service and no sales pressure at all.
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