Mitsubishi for Sale in San Francisco, CA

A bit different than the atypical dealership being in the middle of a large and busy city, but that doesn't stop the customer service from shining through. I'd highly recommend for purchase of a new or used vehicle.

Went to buy a car , even I was paying cash to took them half a day for paper works. I kept telling them needed to go back to work . Sales team is good down to earth . Thanks Rishi

I shopped various Bay Area Honda dealerships for an HR-V, and Auzy at Oakland Honda was by far the most straightforward and responsive sales rep I came across. He was not a high pressure salesman, but worked to get us the best price possible on an HR-V. In fact, his price was so good that a competing dealer advised me to jump on it. Also, as I was driving home from the dealership, I noticed what I thought was a scratch on the windshield. I emailed Auzy and Francis (Oakland Honda's technology specialist) about it, and they were happy to address the issue, which turned out to be a strand of sticky adhesive that was easily removed. All and all, we had a great experience.

It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.

All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.

First time buying online...

Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.

Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.

A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.

Although I havent bought the car from them but i liked the overall process and prompt reaponses from shift sf. They brought the veichle to my door but i could not able to meet due to an emergency. This was handled very politly by the driver and appreciate it. Thanks

Great prices but the car I wanted to buy sold so fast. They don’t check emails they slept on a buyer... semi disappointing wish I would have been notified sooner when I expressed interest in a car

Friendly service, great prices, no pressure. Great used car selection. Worked with my bad credit. I would highly recommend these guys!!! Thanks again, Marin Mazda.

She is not only a great individual but she is someone who cares about what’s right for you. So thank you for making me feel comfortable and excited about my new car!

My battery failed after owning my KIA for two years, a month and a few days. My car was towed to Hilltop Ford/KIA under warranty and the problem identified: battery was replaced at cost of $154.40. I had thought something more serious was the case. Mr. Danny Roque, Service Manager, was very concerned, attentive and helpful in my obtaining a refund on additional towing charges, due to the fact that Oakland KIA, the nearest KIA dealer to San Francisco, could not store and inspect my car for eight (8) days after I contacted them. Hilltop KIA was able to inspect the car, replace the battery, wash my car and transport me to and from a BART station, all within thirty hours after I first contacted them by telephone. I greatly appreciate his assistance and the good service I received.