I’ve purchased a lot of vehicles and have never had a better experience than I did with the team at Jake Kaplan’s. My salesperson Brian was extremely friendly and answered all my questions. He wasn’t pushy at all. He introduced me to the GM Chris, who spend time with me going through the particulars of leasing and was extremely helpful hammering out the details. We actually laughed and had fun buying a car! Thanks also to Dan who did a great job explaining the paperwork and registration process. It went very smooth.
I don’t usually do reviews, but this team did such a great job you shoud know it.
Thanks again and look forward to doing business for years to come!
Went in to Infiniti of Warwick to check out the new QX50. Was very satisfied with the car & made a purchase with Steve Romjue. Highly recommend him - a smooth easy transaction. No pressure and works with you to make things happen. AAA+++
I recently purchased my first Infiniti from Steve. He made it a stress free, simple process, unlike my visits to many other dealerships. He went above and beyond to make sure my experience was more than I expected it to be. I would definitely reccomend to family and friends. Thank you!
purchased a 2018 Range Rover Velar. I test drove 5 different models over 3 hours. Sales person was extremely patient and helpful. I did not feel pressured at all. The car was spotless when I took delivery the next day. Awesome experience!
Came from out of state for a used car. Wasn’t sure about traveling that far for a used car but Yomer assured me the car was in excellent condition. I took his word and glad I did. The car was better than expected. He had everything ready for my wife and I when we got there and Brenda got us through the paperwork quickly. Brenda in the financial dept did a great job also. All in all this was the best experience we have had buying a car. I highly recommend Infiniti of Warwick. Brenda and Yomer did a great job. Thanks
We bought a 2018 QX60 from Steve R. We did not feel pressured or rushed through the buying process. Steve was kind, funny, patient and extremely knowledgeable of the vehicle. When we picked up the vehicle he went through every feature of the car with us before we drove it off the lot. We had a wonderful experience with Steve and Brenda in the business office. I would highly recommend Steve to my family, friends and clients!!!
Best personalized service I've ever experienced leasing or purchasing a vehicle. FIRST TIME any company offered to sit in the car for literally one hour to show us how to use all the amazing options the Q60 has to offer. (Thank you Steve Romjue!)...and thank you Sam and Brenda for your kind and professional assistance at Infiniti.
Chelsea is a great sales person. She was committed to my complete satisfaction. She showed an interest in our lives as well as our deal. She took me through the software and operation of this beautiful car, ensuring that I understood all features. Katie made the closing personable and enjoyable, showing interest in our lives as well as ensuring we understood all documents signed. Jeff Aiosa has put together a team of professionals that are all competent and courteous. We were treated like family during this transaction. Highly recommended!
We purchased a 2013 MB Wagon from Carriage House last summer and worked with both Chelsea Castagna and Mark Gaudette. We live in NC, purchased the car through an online portal "sight and unseen", and communicated with Chelsea and Mark exclusively via email, phone, and text. They were both very prompt in responding to our questions, extremely professional and personable in their approach, and we could not be happier with the car. Highly recommend Carriage House and hope to have an opportunity to do business with Mark and Chelsea again.
Mark Gaudette, Internet Sales Manager and Chelsea Castagna, Client Relations Manager are both consummate professionals. My entire experinece purchasing a pre-owned car was excellent. I highly recommend Carriage House Mercedes!
This was my first time buying a Mercedes and I couldn't have asked for a better experience! Mark Leonard went above and beyond to make sure everything went smoothly, and Mike Lehmann made the paperwork part fun. I highly recommended this dealership!
I bought a pre-owned one year old XC60 from Brian Mchayle. I stopped in to look at a vehicle that I saw online but Brian suggested the one that I purchased and I am so happy that he did. I was an extremely difficult and indecisive customer but Brian was patient with me the whole time. He never acted like a "salesman" at all but he was persistent (which was what I needed). I ended up picking the vehicle up at the very end of the day and Brian and his team never made me feel bad about them having to stay late for me. I've purchased a lot of luxury vehicles at a lot of dealerships over the years and I have to say that Brian and his team at Steingold are top notch all the way. The car was spotless when I picked it up as well. Very pleasurable experience and I highly recommend that you stop in an see Brian if you are in the market for a Volvo.
Direct answers to questions resulted in easy and quick completion of sale. Everyone was helpful. Mostly transacted by phone, then came in for a test drive on vehicle selected.
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