New cars for sale near Laurel, VA

I had a very positive experience working with Richmond Ford West and, specifically, Derrick Pulliam in the purchase of my Ford Bronco Sport. I wasn't intending to purchase a used vehicle, but 2023 orders are so delayed in their production that I decided to look for a used one with low mileage. This dealership is a couple hours from my home, and it was fantastic being able to negotiate a deal entirely via email, when a lot of other dealerships only wanted to entertain in-person conversations. In a single day, I had the price agreed to and financing in place with only two, brief phone calls required to complete the financing portion. Upon picking up the vehicle, Derrick went over all the features and ensured the paperwork was ready to go. Given the car is certified pre-owned, I noticed about 10 minutes into driving it home that there was a small crack in the windshield. I called Derrick and he had me send a photo, agreed I could get it repaired local to my home, and mailed a check to reimburse me. I also discovered that the rooftop antenna was missing to which Derrick was very responsive and worked to ensure that I would be reimbursed for the purchase of a new one. Derrick was always responsive and courteous in his efforts to resolve these small issues, even after the deal was completed. I have no hesitation recommending this dealership to others, and I intend to consider it for my future purchases, even though it isn't the most convenient location to my home. It's getting harder to find pleasant and attentive customer service, and I found it well worth my trip.

Bought this truck new. I’ve put 3500 miles on it and it rides really comfortably. I went from an AT4 with dead lifters to this. I love this truck and I have not towed with it but the max I’m towing is 6,000 so that should not be an issue.

I would recommend Sheehy Ford Midlothian and the sales team. Sandra Bigham took the time (and several test drives) to find the F-150 for me. Good follow up and not a pressure sales experience which I appreciate as a customer. Thanks Sandy and the team at Sheehy!

Love this truck. Rides and drives great. Looks fantastic and I myself would not drive any other brand. Tried Chevy a few years ago and hated it so much I only kept it 1 year before going back to Ford and I will not change.

Chris Paulk is a very comfortable, relaxed, non pushy sales person that answered every asked question very professionally. He addressed all of our needs and requested repairs to the buying process of our used MKX. We love our vehicle and recommend Chris's professional salesmanship to any body who would be interested in purchasing a new or used vehicle from Richmond ford / Lincoln. A goes out to Chris Paulk

Excellent experience and very supportive of our goals in purchasing a car. Kerry was great to work with

VERY pleased with their service department .. Charles does a great job. Tom Jones.. Ford Maverick

With about 3500 miles at this point, the Broco has been a great vehicle. Very reliable and enjoyable to drive. It is the Outer Banks trim package which provides a good level of options. The V6 provides good performance.

Shawn Tyner is so easy to work with when looking for a car. He is very responsive and made every effort to make sure I was getting what I wanted. I highly recommend asking for Shawn whether it’s for in person or online sales! Tristan in finance was also very helpful and organized. They made the car buying process very easy.

There was excellent communication by Mr. Ortega and he was very helpful keeping me informed about services needed. He even sent the courtesy car to pick me up at home because I didn?t have a ride.

Of all days I arrived with snow in the forecast. Although the weather was bad a great transaction occurred. I got the vehicle I wanted even though outside deterrents were abound. Shout out to Craig McCarron for jumping through hoops and getting the deal done.

Excellent and on time! I?m not used to getting out on time and this service department is 2 for 2. I?d recommend them to my closest friends and family.

Jack, my sales person as well as the head of BmW, Richmond, Broad Street location as well as Janice, the financial guy, all our wonderful great people to work with

Over the years I've heard a great deal of the outstanding driving experience and fabulious features of the BMW cars. Now that I have purchased a 2026 M440X I understand their praise. The slogan " The Ultimate Driving Experience" is not just an advertising gimmick. I'm still learning the many, many cool features of my car even after the excellent tutorial by the Dealership and reading the manual. In short, I'm sold on Germain Engineered cars and am now part of the BMW family. Too bad US car manufacturers don't make this quality of car. My opinion, is that it the cost would be outside the reach of most Americans.

Jackie was great to work with and very knowledgeable in helpling me choose the right BMW and also on helping me connect my phone and set everything up once we purchased it.

Bought a used GLS-550 w 88k miles (long distance purchase), without seeing/driving the car. They delivered it to my door. It showed up as practically new and fully serviced. The car has been fantastic so far (3 months).

There was excellent communication by Mr. Ortega and he was very helpful keeping me informed about services needed. He even sent the courtesy car to pick me up at home because I didn?t have a ride.

Purchased 2025 F150 XLT yesterday and very happy about the service from Sales Consultant Rita Eggeraat and Sales Manager Megan Stalls.

This is the second car that I have bought from Jay at Whitten brothers and have had nothing but great experiences. We own two Jeeps and love them both. I would highly recommend the dealership and Jay to anyone who is looking!

Overall, a great experience although I do believe 2 1/2 hours for a tire rotation and oil change is a little extreme but I get it. You don?t have a quick lube bay so it goes in line with the technicians.

I only went in to do some test drives to see what I liked and what felt good to drive. Willie was so amazing and not only listened to what I liked, but was there through my nerves of being able to do all the paperwork. I can't recommend him and this dealership enough!