Very friendly advisors that understand and appreciate the service repair process. Explained everything that was needed in great detail and advised urgent needs vs those that can wait. Have gone to them several times for my 2009 Altima and will continue. Looking to buy a vehicle from them too!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Joe was our salesman and was great to work with. The process was quick and easy to purchase a vehicle. Joe explained what the vehicle looked like before I drove 50 miles to Cincinnati and when I arrived it exceeded my expectations.
I inquired about a used car at Mike Albert Direct that I stumbled across online. Mike Hoefker immediately contacted me via email and phone call. I went to the dealership to check it out and was surprised by their large selection of used cars in great shape. The prices were beyond reasonable and Mike took great care of me throughout the entire process. He wasn't pushy by any stretch and answered all questions that I had. I feel like I got a great deal on a great car thanks to Mike! The financing process was also very painless thanks to Biff!
Had a great experience buying a car from Mike Albert Direct. Joe Mendelson was our salesman and he was so great to work with. He put no pressure on us, but was very helpful and knowledgeable throughout the process.
Geiger and Mark Zinser made it quick and easy to purchase my new Edge, very happy with my experience at Cronin! I have purchased from three different dealerships in the past and Cronin has by far given the best customer service!
Went into the dealership not sure exactly what I was wanting. After a brief conversation with Eric and telling him what I needed, he pulled up a new Accord. I test drove it and loved it! He explained all of the safety features and that sealed the deal. I didn't buy that day, but I went home and checked some pricing and he was the lowest price already. It's nice having someone not beat around the bush and take excellent care of you! I came back and bought the next week! Thank you so much Eric!
After purchasing a new car we also added the protective coating inside and out. Looking at the car in daylight the next day we saw that the inside job was not done right. We took it back once and we thought it was corrected until we lifted up the seats and also noticed other areas that were not fixed. On bringing the car back for a second shot at fixing and since our original salesman was not there Baroque stepped up to the plate and really oversaw that it was done right this time. We were there for 5 hours and he kept checking in with us and the service dept. to make sure that it was done correctly. It was great to know that the whole sales dept.works as a team so that our problem was taken care of correctly. Thanks again Baroque!
I had been putting off car shopping for a long time, as I was very intimidated by the process. I finally bit the bullet and decided to visit Subaru of Kings Auto Mall to look for a new vehicle. This was my first-ever car shopping experience and I genuinely could not have hoped for a better one. Rob spent several hours with my family and I to ensure that we were thoroughly informed of all of our options, placing no pressure on us to make a decision we were not comfortable making. He was so friendly, patient, knowledgeable and honest. If you are looking for a new or used vehicle, this is the place to go and Rob is the man to see!
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