This is the best dealership i have dealt with in my lifetime. I was there for service appointments several times. They are very courteous and quick. They answer all questions and get work done on schedule. My dealings with Chris Cicardo in parts division and Eileen Cortese in service were professional and courteous. They are definitely an asset to Pine Belt staff. Would highly recommend this dealership from sales to service.
We recently went to Pine Belt Nissan in Toms River to get my husband a new car. He was unhappy with his 2014 Pathfunder he purchased from another dealership. Chris Cirillo at Pine Belt listened to our situation and immediately assured us he could help us. Not once did Chris pressure is into more than we wanted. Our time at the dealership was quick and to the point. There were no games. They had a great inventory selection. I can't give enough positive feedback! Pine Belt Nissan in Toms River is fantastic!
This was my first time at a dealership and the experience was quite delightful. Chris Cirillo treated me like family and was able to get me a great price on my lease and on my insurance as well. He truly fought for me on the phone after waiting for over an hour to switch my insurance policy (which paid off so much). Chris explained everything in a detailed manner and was super helpful with any other questions that I had. The environment of the dealership was very friendly. I am so glad I do not have to deal with my old, raggedy car anymore! I was not there for hours like I thought I would be either, the service was excellent! This was the perfect place to get a new car as a graduation gift to myself and I will definitely will be back!!
At this dealership car shopping was a pleasure. We were lucky enough to have been helped by Louis Cerrato, a truly nice man!! Lou made car shopping as painless as it could possibly be. I highly recommend this dealership, they are all so friendly and very professional. If you stop in, you must see Lou Cerrato.
I am beyond happy with the experience i had at Pine Belt Nissan. As soon as i put in a request on a new lease i received a phone call from the Manager Halim Assal who signed me with Sale's Expert Matt Trancone. First Halim explained the entire process first to me before anything and very detailed on the numbers and financing. By the time i even made it to the dealer he arranged Matt to have the vehicle pulled up and explained to me all the features and the benefits that the Nissan Rogue has. After my test drive Matt already had a cold bottle of water at his desk (very nice touch on a hot day lol) Matt then walked me around the entire dealership from the service entrance and greeted me to every staff in his words so when i come in they all know who i am. I instantly felt not pressured and felt as if i am part of the family. when i returned to his desk Halim understood exactly where i was financially comfortable with payment and gave me a couple off options which best suited my needs. He went above and beyond and gave me such a great deal on my rogue everything went very smooth i already knew the process because halim went step by step so i know what to expect. Then when i went into finance dealt with Evan Winderbaum he explained every part of paper work so i was fully informed with it. as we were talking he gave me a great deal with the window etch so i would be protect with my vehicle! when that was all done they already had my new car and my old car parked side by side in the garage and My Prima another sales consultant helped me empty out my vehicle. I have never in my life received any type experience at a dealership then i was here. it didn't even end there. they even gave me free door edge guards as courtesy. A hour after i left i received a a phone call from Mr. Damato wanting to know if there was any thing else they can assist me on. i personally want to thank the staff at Pine Belt Nissan for making my experience worth a Million Bucks. I am still in shell shock on how much they helped me! thank you again Pine Belt Nissan
I purchased my Chevy Z-71 pickup here 9 months ago and it’s my favorite vehicle I’ve ever owned!!! This truck was in great condition and they gave me a tremendous deal on it! Very fair and honest! I just bought my girlfriend here to buy a car and had another great experience!!!!
I will always be a customer here!
We saw a car a 2015 Honda Civic on the dealers website. Then decided to go to right to the dealership. Max was are salesman. He helped us right away and got us the car we were looking for. He was patient and very knowledgeable. It was the best car experience I've had in a long time. I would recommend Automotive Avenues and Max any day.
I have to say it is one thing to expect good customer service, but to actually receive it from start to finish when doing anything in 2018 is extremely rare to come across anymore. After entering the dealership I headed towards the customer service desk and looked over and met an associate named Fabian, after greeted with a smile and a how can I assist you, I shortly realized that he was not a sales person, but he immediately set myself up with Robert (Rob) to be assisted. I sat down, told Rob exactly what I was looking for and he complelty came through without hesitation. He set my trade-in up immediately with the previously owned manager to be able to give me a fare trade in on my current car. Rob had no issues with me wanting to look at multiple different cars. I was not rushed in anyway and was treated with the upmost respect. When I realized that my husband could not be there in time to sign the final papers on my new discovery that day (as we had family coming in and I needed a bigger vehicle right away) without hesitation Rob immediately offered to have the car delivered to my home that evening by himself personally and would bring all the paperwork with so we would have our new SUV that day. If that doesn't scream above and beyond excellent customer service I dont know what does. A huge thank you to Rob for his outstanding work and every single associate that I came into contact with. Even the associate that worked in the service department that was going to get the SUV cleaned and gassed was extremely polite . Thanks again Monmouth Landrover Dealership
Larry gave me the immediate impression everything would work out well, I believe it will, Ed the manager also gave me that impression and it has. Carlos, convinced me the extended warranty would be a good investment. Although the vehicle rides beautifully, it's nice knowing any problems will be covered.
I came in because it was finally time to upgrade to a newer car. Ruben sat me down and showed me my options and was very patient and listened to all of my needs. He got me into a used car that is practically brand new! thank you thank you to the sales staff at Windsor Nissan for all of your help!! I LOVE MY NEW CAR
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