My husband and I planned on trading in our leased Toyota truck with the intention of leasing another vehicle. We planned on "looking" around, but after speaking with Glenn, he made our visit comfortable in a manner that we did not feel pressured. Glenn understood that this was not our first time in a car dealership and therefore, we knew what we wanted regarding price, etc. He respected that and addressed our requests in a straightforward and respectful manner. As a result, we leased a car during our first meeting.
I had a very good experience at this dealership. The salesman, Glenn Dowling, did a great job! He is friendly, personable and helpful. I really appreciated that he wasn't pushy, like a salesman that I encountered at another dealership.
Tofik was excellent and I can recommend him to any of my friends. The long wait for the finance office was aggravating. You shouldn't have to wait over an hour to pay!! The dealership is clean and everyone is courteous. One big complaint, is they can not put an inspection sticker on your vehicle. So another wait at a service station for an inspection sticker.
My experience in this dalership was amazing ! Alex recommendations were thoughtful and his customer service is impeccable. I appreciated his honesty throughout the process and couldn???t ask for anyone better
My experience was great while finding my car, Lou-Royce Christopher was an excellent help especially with getting back to me with information. He answered all my questions and worked very hard. In the end I found the perfect car for me and I???m very satisfied.
Walked into Kelly Nissan Lynnfield Ma. Alex Menendez is sensational he took the time to help me and my friend to buy SUV???s! Best place to buy an Suv! Alex is the best and so is Kelly Nissan! We love Alex and our new SUV???s!! Thanks again for outstanding salesmanship!!🚗???🏻
I drove down from Vermont to purchase a 2015 VW Beetle. The car was in showroom condition, Jonathan was knowledgeable, professional, and a pleasure to work with. The sales process was handled quickly and I was soon headed back to Vermont. Great price!
No comparison to going into a new car dealership. I will return for my next car.
Katrina was extremely helpful and easy to work with. I had visited a few other dealerships prior and felt overwhelmed with them. Katrina made the whole experience easy and with no pressure. Thank you so much! Love my new Titan truck.
Have been shopping for a truck for a week. Though I did not ultimately purchase a vehicle at Neat, my experience with Louis made this dealership my top pick among the 7 or 8 that I visited.
I had narrowed my purchase down to two very different options - a higher mileage 4 cylinder at Neat and a lower miles 6 cylinder in a higher price point at another dealership. Louis sat down with me to look at both options, and encouraged me that the other vehicle appeared to be a great deal. He talked through the potential trade-offs without any pressure, and even after it became clear that I was leaning toward the V6 he continued to spend time to help me understand the complications with the Tacoma frame recall which affected both purchases. He also gave me a number of references for folks who could help out with my purchase of the other vehicle, for modifications I was interested in making.
Louis is knowledgable, generous and clearly puts his customer first. Neat will be my first stop for my next purchase.
We recently purchased a used Mazda CX5 at Mazda Gallery. Our sales person, Joe D, made the whole process simple. There was no pressure, but he was there to answer every question and to expedite the paperwork process. I feel we got a great car, a good deal and a few laughs thanks to Joe.
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