My experience in this dalership was amazing ! Alex recommendations were thoughtful and his customer service is impeccable. I appreciated his honesty throughout the process and couldn???t ask for anyone better
After driving RAV4's for years I rented a Rogue and fell in love. One call, a quick meeting and a hot chocolate later and I had the car of my dreams. Thanks Kathy, Rick and Dennis for the great service!
Jeremy and the whole dealership were amazing. Jeremy even gave me his personal phone number to text him when needed. Overall, I would recommend Jeremy and this dealership to my closest family and friends.
I am a very happy purchaser of a used 2015 Q70L from Richards Motorcards. I was purchasing from outside the state and as such asked many questions rooted in doubt. Jeremy and Dan were very patient in responding to quesitons multiple times and boy did they deliver in spades on their explanations of the car and what remained to be done. Very very happy, they've earned a customer for life and I will be referring them to friends and family.
Awara and Darnell were great. Awara is quite the character, he keeps things fun and light and knows his stuff. Darnell is another wealth of knowledge and will make you feel right at home. I wasn???t the happiest with the original online and phone correspondence. Very quick off the phone, ???no negotiation,??? They confirmed the E350 I was originally looking at was available 20 minutes before I headed their way only to find out it had sold the night prior.. classic tactic that I fell for. Awara was dealt a tough hand on this one as he was thrown into this, he had no prior knowledge of me coming in or the communication I had with the online team. He found me what I needed and was able to get the price to a point I could justify. Turns out they do negotiate ;) All in all I???m happy, buying a car is never a hoot but it got the job done and Awara made it as fun as it could be and was very attentive throughout the process.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Justin was very helpful when I took the car in with a problem I thought should possibly have been solved in an earlier recent visit. He was willing to work with me and remained professional, understanding of my financial situation, and understanding of the reason I was a bit upset having to bring the car back so soon. In the end, I can say I do recommend the service, because of staff like this who are accommodating to someone in a tight spot like I was.
Excellent deal on Toyota hybrid - more competitive than other nearby dealers with similar makes and models. Friendly, personable, efficient staff. We drive off the lot a few hours after buying the car.
First time experience with Medway Auto was such a great encounter especially with Robert Hurley the Sales Rep. Overall experience with them is exceptional. The Service Department also did very good job on my car. A big thank you to you all.
by Very Satisfied New Used-Car Owner from Concord, Ma
December 23, 2017
I recently purchased a used car. I had the opportunity to interact with many dealers and dealerships during the shopping process. My search ended at Continental Auto in Northborough. Steve and Rob were way above the competition! Smart, pleasant, polite, respectful, and honest. As a single woman there are many hurdles to cross when buying a used car. My experience here was seamless from start to finish and left me without doubt or fear!
Test drive - I took the car out myself.
Pressure - none applied.
Price - fair and without haggling, I took the car to my mechanic for inspection prior to purchase, he found a very small (easily overlooked) problem and gave me an estimate for repair, Steve and Rob were receptive and fair and we were easily able to reach an agreement about repair prior to purchase or adjustment of sale price.
Quality of inventory - very high.
Ease of transaction - Excellent! I put a deposit on the car the day I test drove it. They did all the paperwork quickly and easily on the day that was convenient for me.
Would I deal with them again - In a heartbeat, and I will send my family and friends to them as well.
A Very Satisfied Customer
I’ve been with Volkswagen for many years and the guys at colonial service are always eager to assist, Billy, Mike , Kevin and the rest of the guys are great
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