My experience in this dalership was amazing ! Alex recommendations were thoughtful and his customer service is impeccable. I appreciated his honesty throughout the process and couldn???t ask for anyone better
They had the exact car we were looking for and the price was great. They made the whole sale process easy and quick. Dealership is new and clean with a great waiting area. And when we picked the car up it was spotless.
After driving RAV4's for years I rented a Rogue and fell in love. One call, a quick meeting and a hot chocolate later and I had the car of my dreams. Thanks Kathy, Rick and Dennis for the great service!
Alex assisted me with my new lease and listened to my needs. No haggling, no back and forth - walked away happy because of Alex and my new Nissan Rouge. Alex is very informative and knows his products - if a question was asked that he was not sure of, he hesitated and went to speak with someone in order to find the answer for me
Great Dealership! Very Positive "no pressure" experience.
by SB from DealerRater.com
November 1, 2018
I would definitely recommend checking out Colonial Nissan. We had a great experience. I have a friend who has got her last several cars from Colonial. Since she has said they were good to deal with we checked them out. We were greeted by Wilmer Lopez. He is very friendly and knowledgeable. The car was for my Parents. My sister and I accompanied them to help make sure they came away happy. Wilmer was really great. He was very accommodating, showed us several vehicles. It took us a little time as we had several needs that required some customization to the car. Running boards had to be installed to facilitate easier entry. Through it all Wilmer was very patient and took great pains to make sure my Parents had a car that worked for them and accommodated their needs. As a Son it really meant a lot to me that Wilmer really extended himself in such a personal way to help my parents feel as comfortable as they could with their decision. Many Thanks Wilmer. Also We had several opportunities to deal with the service dept. for some minor routine issues. Jim Islami introduced himself as well as Johanna Morales. Both very friendly and helped schedule us very quickly. Tim Hill has helped on a few occasions was took the time to help explain some tings to me. Overall seems to be a very Customer Service oriented place to look for your next vehicle....
Lenny (Leonard Talkov) from Colonial Nissan goes above and beyond to make you feel comfortable with the car buying process. He is honest and up front. He works consistently to get you what you want in a timely manner. I would reccomend him or anyone from this dealership over another local Nissan dealership I tried first. I am very pleased with the deal I got on my new van.
Ernesto was great every step of the way We currently have a Nissan lease already we came in to look at current model the process to change from one car to another was flawless. Extremely happy with my decisión. Ernesto is amazing at explaining the whole process and the financial portion very easily. Definitely recommend his services to anyone looking for a great deal and no hassle !
My experience was great while finding my car, Lou-Royce Christopher was an excellent help especially with getting back to me with information. He answered all my questions and worked very hard. In the end I found the perfect car for me and I???m very satisfied.
I took my car to Kelly Ford for service today. Oil change, tire rotation etc. Brian and his staff took care of it very efficiently. He explained everything and made sure I was informed of the progress. I will definitely be returning to service my vehicle.
The right rear brake on my ???14 Q50S has been making a horrendous squealing sound for several months. After having an incredibly difficult experience working with the Infiniti dealer I purchased the car from in central Mass, Infiniti USA sent me to Infiniti of Norwood. Nigel and his team have been excellent to work with! Great communication, easy to talk to, tremendously helpful and a pleasure to work with. Thank you! I feel as though they have gone above and beyond to help me resolve this issue (and we are still working on it.) I also had an oil & filter change while my car was there. The job was done well and engine compartment was clean / no oil spills / drips. The cost of the oil & filter service (synthetic) was about $40 more than at my previous Infiniti dealer though. Thought this was a bit high, but honestly, the quality of service I am seeing is worth it. Great experience, thank you.
Mike's attention to detail made it a great experience
by Maddy from DealerRater.com
December 3, 2018
I don't even live in New Hampshire state. I was visiting a friend of mine, for a birthday party & since I was in the market for a Accord ; my friend suggested we take a quick look at the dealership that was just two miles from his place. I was greeted by one of the managers & handed over to Mike. From the beginning he was very open about the pricing & what he can sell the car for. The fact of the matter is he called on the phone another dealer I had seen earlier, to compare the charges with me listing in, never seen anyone do that before. If you known what exactly you want & have a fair price in mind, my two cents is these guy will most of the time meet it or beat it. Thanks Mike for all the help. Happy Holidays to you & your family.
Art was great to work with -- very thorough, always available when I had questions, and really knows his product. The dealership physical plant was very nice. I'd give the whole experience two thumbs up.
Fantastic Experience, excellent people and service
by Noreen from Weymouth, MA
June 5, 2018
Two things I hate most is shopping for a new car and phone. Coastal Nissan made the car shopping very pleasant. Lance and Tommy, took the time to go over the car I was purchasing in great detail. Sean in financial was efficient, friendly and helpful. George in the service department was also very friendly and accommodating. What a fantastic team.
I will definitely go back to Coastal when we need a new car. I love my 2017 Rogue.
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