Adam was most helpful throughout entire process of our sight unseen purchasing of 2008 Saturn Aura, trade in, and delivering the Aura from Paterson, NJ to Rego Park, NY on the same day.
The representatives of the Illinois Auto Sales we have encountered were most professional, cordial and eager to provide with a quality customer service.
Bobby made our car buying experience a breeze. From the very first conversation to the time we closed the deal he was very transparent and willing to work with us. We live in CT and discussed our needs by phone and when we arrived, he had already lined up all the paperwork and things were just as we had discussed and agreed to. Howie was equally friendly and professional as we signed all the paperwork. We could not have asked for more! Thank you Bobby and Howie.
We gave the dealership 5 stars because we were in and out of the dealership with no hassle and the selling process was quick and accommodating. The vehicle accessories were very well explained and great quality cars.
I bought my 2010 BMW from Exclusive Auto Group Inc. In early September. I had An incredible experience from the door in and from the door out. Working in the sales/customer service industry for over 15 years i have high expectations when I walk into establishments, especially where I'm being sold to (dealerships, furniture stores, galleries,banks, etc.) The thing that made me stop at exclusive on my commute home from Newark Penn was their line of attractive vehicles. I wasn't exactly looking to buy just yet, but I knew I wanted to purchase a new car in the coming months. I walked the lot briefly and was greeted by one of the sales reps who was extremely friendly and helpful. Of course she asked all the normal sales questions what i was looking for, how much i wanted to spend, etc.... I had answers for none of the questions. I just told her a specific payment amt i was looking for and i was browsing the lot and looking for something that might catch my eye at that . She wasn't to aggressive she told me to check out that lot and when i needed help just let her know. Shortly After I placed my eye on the 550GT and fell in love. She gave me the pricing details and i knew that it was definitely going to be above my budget and what i would probably even consider not to mention my credit was not good at all at that time. I then met with Carlos the Manager. Told him my situation and how much i could afford to pay monthly he looked at me with a straight face and said do you work? lol the rest was history he got me a lower payment then what i asked. FANTASTIC CAR!!!! drives great no issues after buying it ( I waited 2.5 months to write my review). I was able to get my plates before the dealer plates expired. Carlos was very great to work with. He made sure the process went flawlessly and no pressure on they buyer at all. He gave wonderful advice he was transparent and honest. I've bought a number of cars used/new and i would say this was my best experience. O by the way I purchased the car within 2 weeks after seeing the vehicle but of course that was after i left my small deposit to hold the vehicle. Lol as carlos says "business doesn't run off hopes and dreams". after leaving my deposit i visited about 6 other dealerships in the newark/irvington area as well as somerset county and i will say they all wasted my time telling me about my credit and offering me payments $150 more then what i told them i could afford when i first walk through the door. They were pushy. they did not actively listen, and didn't offer me the payment i was looking for until i left there lot. Carlos will tell you yes or no. no time for games. I'm a satisfied customer and will recommend anyone to this dealership. Carlos if you read this keep up the great work, keep the integrity and remain transparent.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Stumbled upon this Nissan dealer after a few failed attempts with other dealers. Was greeted with positivity, smiles, and the attention and support that I needed. One of the sales people, Ed, worked tirelessly for hours showing me different cars and finally found me a car that best suited my needs: low mileage, the color I wanted, and the style I requested, while being extremely generous with my trade in. Couldn't have asked for a better salesperson and dealer. Will definitely be recommending this to all I know and returning for more cars!
Customer service was excellent. I went there in the morning around 1145am and was able to drive home my car around 2pm. They were serious and was ready to work with me of any deposit amount I had. Car2sell is recommendable.
My salesperson was a young man named Owen Wang. Owen was professional, knowledgeable and polite. He always returned my calls or texts promptly. Owen answered all of my questions and addressed any concerns. When he went over the vehicle, he covered everything from bumper to bumper in great detail! I was very pleased with him and my service at the dealership.
When I started my search for a new vehicle on line, Alexis was very helpful in getting me the information I needed to make an informed decision. I asked her not to overwhelm me with phone calls, text messages, etc. and she didn't. She simply provided the information I needed and told me when I was ready to contact her. Once I arrived at Global I worked with Riley who had a good energy about him and was very accommodating in showing me a few vehicles that I was interested in. We did a test drive, worked out pricing and I left there with my new 2019 Chevy Equinox. Overall a great experience. I have bought vehicles from Global before and will continue to go back in the future.
Nissan City has fully lived up to its advertising claims – and the claims are far from modest. I’ve gotten two new cars from them over the years. I’ve either dealt directly with or met a number of their staff. They are honest, professional, and down to earth. There is no pressure to buy and purchasing is a straight forward and a pleasant experience. They don’t play games with numbers or your head. Their only trickery is to create a return customer out of you. The service department, particularly Service Adviser John, could not be more personable, knowledgeable, or conscientious. He treats you like you drive a Rolls, and the mechanics are the best. Steven Vazquez, now in charge of used vehicles, sold me my first new car and earned my respect for his honesty and integrity. Jonathan Morales assisted me in my most recent purchase of a new car and did a fantastic job. Kudos to management. Quality does not come easily.
Very smooth process purchasing my new vehicle. Very courteous and gave the best deal possible. Applied all rebates and incentives. Stand behind their products! Great staff!Sales representative Justin sales manager Jose are a father and son duo and great at what they do!
This is the second time with this dealer. First a lease and now finance. I can???t say enough about the excellent service. I had a great experience and recommend you highly.
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