While a purchase was not made, The sales person we met with was a pleasant change from other dealership sales associates we have encountered. There was absolutely no pressure or pushiness to buy a vehicle. He listened to us, was attentive and very knowledgeable. If they find the right vehicle for us, we will most certainly purchase from McLaughlin Motors.
I expected a higher standard from a Cadillac dealership...
by Drlobacz from DealerRater.com
November 25, 2018
I recently found a beautiful ctsv Cadillac here. I live in southern Indiana, so I had to fly up and get it. On the test drive I noticed a knocking sound from one of the tires. The salesman, kris, informed me it had new brakes, and that was probably the source of the knocking. He assured me it passed the shops checklist to sell, and that it had new brakes and tires. He tried to sell me on the fact it was a brake getting ???broken in??? I explained to him that I had a 6 hour drive home and that I would have it checked out when I arrived home, when it was checked I found that it was a couple hundred dollars worth of repair. Not a huge expense, but aggravating that it was an issue that passed their inspection and now the salesman/dealership won???t claim the issue was there when he sold me the car. I expect a Cadillac dealer to be held to a higher standard... If they respond to this review, and the situation changes, I will let you all know.
I just turned in my 2016 Forester and drove a 2019 home. I like it even better. Kim was good to me as she has been throughout my last three years lease. I have had no dissatisfaction with service and believe my return as a customer demonstrates my level of comfort
I had the best car buying experience. They made the whole car buying experience easy and professional. I would definitely recommend buying a car from these guys. I'm in love with my new car, which I bought a 2018 Mitsubishi Mirage.
Jason was very knowledgeable and helpful in finding the exact Optima to meet the needs of my wife and I. He was very friendly and showed a concern to help us as we sometimes struggle to deal with the new fangled electronics.
We arrived at Courtesy to look at the Kia Sportage and investigate weather we could afford a new vehicle. Jason took us for test drives in 2 Sportages and explained the features of each very thoroughly. While we were test driving Jason had our trade in evaluated. We spent a few minutes working through some numbers and found that we in fact become a Sportage owner. Jason introduced us to Rich Beam the finance manager who was very informative, patient and personable. In short order We were proud new owners of our Kia Sportage. We wish to thank Jason , Rich and Courtesey for a great experience.
Jason Murley was very helpful in understanding & meeting the needs of our car purchase. He went above & beyond in helping us get our things out of our old car and into our new, and treated us with dignity & respect. We have and will continue to refer people to Jason. Thanks Jason!! = )
I went in expecting the normal hassle from all car dealerships, but it wasn't like that at all with Jason. He truly wanted to help and get us into something that we wanted, not something that was high priced and would get him the best bonus. We appreciate everything that he did to help us out and I will be referring any of my friends who want to buy a new car to Courtesy Kia/Nissan.
I had such a great experience working with Lynette, Caleb, and Troy. They made buying the car easy and worked with me to make sure I had the best options when it came to purchasing my car! I recommend thesr wonderful people and this wonderful dealership!
Worked with Tucker Deitz, he had the car ready to go for the test drive, no pressure sales, answered all my questions and I believe I got a really good deal. Process was very simple and I was out of the dealership quickly, so far the car is driving like a champ!
Erika was simply Fantastic! Responsive, professional, no pressure experience! Excellent customer service! A refreshing change this day and age. Inquiring from NY about a car... Erika did all she could to supply me the information needed for consideration to buy.
Thank You Erika
We found a truck we absolutely loved on the internet went in and Chad our salesman and his manager Jason made our buying process easy and fast! They both compromised with us on our trade in and bought a truck for the right price. Would highly recommend Chad and Jason. Thanks Davenport Courtesy Ford!
I've bought several vehicles from John Thiel and have been treated amazing on every deal! Their no-pressure environment makes for a very easy purchase. I have also had them service my vehicles after the sale and I received the same level of service! Great family owned & operated dealership!
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