Wife and I were looking for a used truck. We found several we were interested in. The sales person on his first day working for the dealership explained the different warranties for each one. There was a couple of issues that concerned me and he and the parts department worked everything out to my satisfaction. The financial person was very organized and made the transaction very painless. I have used the service department several times and plan to keep doing so. If I am ever in need of another vehicle, my 1st visit will be with Sarchione Ford.
Matt did what he said he would do. What else can one want.
by hopple2matt from DealerRater.com
December 5, 2018
Great experience. Matt was knowledgeable on what was needed for my repair, and assisted with an additional safety hazard I was unaware of. He told me what the repair would cos and the approximate time it would take to repair it. Both were as he said.
I walked in the door, was greeted, treated like a friend and family. I was shown the same computer screen that they were looking at. They aren't afraid of competition from bigger revivals. They did everything in their power to get a lower payment for me. They've won me over.
Traveled to Canton from Cleveland due to excellent price on VW Passatt demo. Deal was as advertised. No bait and switch. James was sales person and he was excellent. All in all a good car buying experience. We ended up closing deal 45 minutes after regular closing time due to me getting stuck in traffic.
I love my Jeep Cherokee. Jim was a great salesman, he explained everything and answered all of our questions. We were not there long at all. They have great people working there and they work to get you the vehicle that you want.
I love my new Escape! It was a pleasure to deal with Deb. I felt very comfortable knowing I was working with an honest sales woman. She explained everything to me in detail and showed me all I needed to know about my new Escape!
Cory contacted me when I inquired about a Jeep Renegade through Sam's Club buyers program. He was one of 3 and I chose him because he made me feel comfortable about the process. Cory found me the exact vehicle I wanted right away...TWICE!! The first deal did not pan out and Cory was very kind and understanding. He didn't push the issue. I appreciated that. Fast forward... Cory came through with the perfect Renegade for me. The entire process was laid back and friendly. I love my new Renegade! Thanks Cory!
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