I highly recommend Cannon Subaru, we bought an Outback from them and the Sales team and the management team came through for us. Hats off to our salesman Ray LeStourgen, the Sales Mgr. Will Coleman and the GM David Mulder. They went out of their way to make our buying experience a success.
I brought my car to Parks because I received great service on another issue in the past. With this issue however I was not fully satisfied with the results. The part that was ordered and installed was not an exact replacement for my door. It didn't have the heated seat button opening in it. I was okay with that but when I drove the car the next day the two set buttons for drivers seat weren't on it either. This was not relayed to me at the time I paid for your service. I was given the option to have a correct part for the heated seat button but it would be $100 more and it would be 2 days for that part to be in Wesley Chapel. I bit the bullet on the heated seat button but was unaware of the other omission.
Jaleel Khan is the best. Setvice is perfect!! The service department is excellent and the product, the tires are great. The staff is professional , the waiting area is beautiful, as is the cafe . All is a great experience. I would definitely return to this dealership because of the professional received received through Jaleel. When I???m ready for another Mercedes I will definitely return to this dealership and continue to work with Jaleel. He is a most valued employee. I have always been satisfied ,as well , with the service department.
Professional, knowledgeable, goes beyond the call of her. Duty, explains what is needed for your car,and meet my needs about the car. I am happy with the wait timing for my car.The decor is beautiful.Very friendly atmosphere. It is nice to see the technician working on your car through the looking glass.
Nick Masky and Max(sales manager) provided the most stress free customer centric buying experience I have ever had. They made sure my needs were met and provided a painless negotiating process
I left the dealership feeling that the negotiation was a win win for both myself and the dealership
Craig was very helpful and trustworthy. He made sure the car was repaired in a timely manner, to my satisfaction. He went the extra mile to do this.
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