Recently purchased a new Audi Q5 from Rocklin Audi. I dealt with salesman Bill Dameri. In the negogiations I also dealt with manager Andrew Lyons . Both of these guys were extremely knowledgable about the various options and features on the Q5. They made a very fair offer to purchase an Audi and to purchase my car in trade in. I compared their offer with other Audi dealers in the area and they were easily the best. I had a very good experience dealing with Rocklin Audi. They were excellent to work with and I recommend them.
I purchased a used Toyota 4x4 vehicle without test driving on the freeway. After the purchase I had to drive approx. 100 miles on the freeway to get home. The steering shook a lot and the vehicle drifted to the right. The next day I called Acura and explained the problem. They were more than happy to have me return the vehicle so they could repair it. While they were making repairs I walked across the street to the Toyota dealership and found exactly what I was looking for. I asked Acura if I could cancel the contract so I could purchase the other vehicle and they were very cooperative in doing so.
Our interactions with your sales team were the best car buying experience we???ve ever had. Connor was very knowledgeable and showed us numerous vehicles. We found the vehicle that we wanted and went on a test drive. We were sold by at the point we sat down to talk numbers. Within 10 minutes of talking we had settled on pricing we thought was great. The rest of the process took very little time. We left the dealership with the car we wanted, at the price we wanted, and having had a very positive experience. After purchasing 2 Kias in the past from another dealership, we are now loyal customers of John L Sullivan's Roseville Kia thanks to the great service by Connor and James.
Let me be very clear in this review I had gone to every dealership, Car lot, financing location and credit union desperately searching for someone to help me, a single dad just trying to get a vehicle to be able to pay the bills and safely transport my daughter to school, daycare, and to her mothers but I received every run around and scheme imaginable that would benefit the salesman not me the customer. That’s not customer service.
That was until I went to Auburn Honda! I was skeptical but the initial reassurance and comfort given by salesman Donovan Buttram was such a drastic change I knew something was different about them. Now my terrible credit had stopped me before from getting a car but not with this guy! He was positive he could get me a vehicle and a good one at that. A few hours and one test drive later him and his finance team got me onto a BRAND NEW 2017 Honda Civic LX. I drove off the lot with tears rolling down my face in utter disbelief.
HUGE THANKYOU TO EVERYONE AT AUBURN HONDA AND A SPECIAL THANKYOU TO DONOVAN! You all just made my life reach its potential to not just survive but thrive.
Our Salesman Mike McCann was AWESOME! He made sure our Truck buying experience was a good one. He knows what he is doing! We got the Ford F-150 XLT SUPERCREW CAB 4X4 and LOVE IT! Our drive from Stockton was well worth it! We will definitely be back when ready for another car!
Mike was so helpful and very knowledgeable of vehicles. Took his time with us and answered all our questions. Did not feel rushed at all. We will definitely refer our friends and family to him. Thank You Mike
We came in not knowing what we wanted, Khan was very patient and took his time to help. It???s been 8 years the last time we bought a car and always hated the process. It???s been awhile since we bought a car, So we had so many question. Maria our finance manager explained everything line by line, and answer all our questions. Our Rogue had a Ribbon on it and we were met by warren the General manager who asked about our experience and thanked us for our business. They truely care, my wife could not stop smiling. What an experience!!
I have purchased more than 20 cars from dealers including Audi and Lexus. This was one of my best buying experiences ever. Mike and Jeremy were very honest and knew the way to get me the best deal. I would recommend them to all my family and friends. If you are in the market for a Subaru, this is definitely the place to go. Thanks Guys! Shaun
As someone who has never bought a car, I feel this is a great starter vehicle. The dealer gave a great deal on the down payment and my monthly payments. I???ll have a solid foundation to build credit and eventually refinance for even lower! Someone like myself who has a strict budget this car is a gas saving superhero! Heading to work, running errands, and anything other road journey. For me, it starts with Ford! As far as space, 6 feet tall 2 inches...PLENTY. Seemslesly use the sync feature to voice activate changing or playing my music. I appreciate discovering this little but with a big heart gem.
Was looking to reduce the number of cars we had from four to three and everything clicked. Everyone???s was professional and courteous. In all a great experience and would do it all over again with these people and this dealership! Actually would add that the Nissan folks were FAR MORE responsive to my needs than another dealership were I had done business with before. Thanks Oscar, Peter, Maria and John!
They took care of me from the moment I arrived. They did everything to make sure I got exactly what I was looking for. They even delivered my new truck to my door step after making sure it was detailed and completely perfect. I highly recommend them!!
I've been to this dealership's repair service several times, for different cars. I've ALWAYS been satisfied, and would never go anywhere else.
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