Used Cars for Sale in North Ridgeville, OH

They were accomodating, pleasant , helpful and reasonable. the communication was superb and all of my questions and concerns were answered in a timely manner. Very pleasant to work with.

Audi Brand Specialist Joshua Patterson is the consummate gentleman-salesman. Now granted, yes: a salesman wants to sell you a car - so you would safely assume they'll be polite, solicitous, "whatever it takes." But within two minutes of meeting him I explained, plainly, that "I'm not buying today; this is the beginning of my research and 'hunt.'" /// He didn't bat an eye, didn't pressure. /// Instead, he spent close to a full hour with me, answering every question (including the "lame" ones), and proceeded to walk me out into pouring rain, holding an umbrella over me, so I could sit in one of the vehicles and comb over it. (This, while he stood outside under his own umbrella while I examined the interior.) /// (Personal note: Joshua, I'm sorry if I talked your ear off. Thank you for your patience.) /// All that said, it's that style of consideration and approach to actually conversing with and hearing the concerns a potential customer that gets a customer like me back into the showroom. And, if I settle on an Audi and we can come to agreement on price and other terms, you can be sure I'll give my business to Mr. Patterson.

I had one of the best purchasing experiences at Audi of Middleburg Heights. Dan was professional, knowledgeable, and helpful with my purchase. And, everyone else at the dealership was friendly and kind.

JoshLauderback was courteous and highly professional. He's very knowledgeable and explained everything well. He handled the paperwork quickly and got me on the road the same day. I heartily recommend him!

We had a fantastic experience at this Mini Cooper dealership. Super sales team *** #ryanmoore ^^^extremely helpful finding the exact car we wanted. Pricing was on the level and very reasonable. If you are looking for a fabulously HIP car^^^this is the dealership to visit.

Sean is fantastic! I usually don't enjoy the whole car buying process, but Sean made it painless. He's easy-going and very knowledgeable and you'll love working with him!

One of the best car buying experience I had. Documentation and pick up of my certified RDX was within an hour! I would definitely recommend Crown Acura to family and friends and ask them to see Sean to get the most competitive and fair offer.

Danny was great! First time i came in i was disappointed but got phone calls and came back in and they did everything they could to get me a car that i desperately needed....

Went in to try to replace my car when mine was totaled. Was greeted at the door asked what I was looking for and any specific features. Josh was awesome. Was able to get me in a new vehicle that day. They even were able to call enterprise and have them pick up my rental from them so I did t have to make multiple trips and could leave with my new car. Great experience.

They were friendly, accommodating, and efficient. From the first phone call to payment and delivery of the exact vehicle I wanted; a straightforward process and good experience.

I drive over 300 miles to come to this dealership and these service consultants specifically. I won’t take my car anywhere else. I trust these guys completely with anything my car needs- they don’t try to sell you anything you don’t need

Jeremy was my salesperson and he was very helpful and patient. He showed me many cars and helped me to make a choice that met my needs. Financing was great too.

I have to say at first I didn’t love my service experience with infiniti. They did however bring in a new service rep by the name of Antonio and he has since gone above and beyond for my family and our vehicle. We love coming to the dealer now for any inquiries and I trust Antonio will always do what’s best for our car. Would definitely recommend infiniti of beachwood with Antonio running the show!

Management amazing staff helpful !! I needed a couple things done on my car and they were fast and got the job done right. I highly recommend checking them out!!

My second lease!! Love my QX60 very professional management. I am always treated well. THe sales staff helped me chose my new suv. Thanks Infiniti

I never thought I would walk out with a new vehicle. Mark really made sure I was comfortable and explained everything to me about my purchase. I would definitely recommend Mark to my friends and family when buying an vehicle. I will also continue to work with Mark when its time for me to upgrade. Thanks Mark for your exceptional service and also Monique who was also a great help.

Shelley Gray was a great salesman- Really went out of the way !! He made sure I understood how the car operates. Installed my car seats for me.

I searched a popular automotive website to find the best deal on a new Hyundai Tucson. The 2018 Tucson had significant manufacturer incentives, making it an excellent choice for the price. Several dealers contacted me including Abigayle from Rick Case. I emailed all the dealers the features I needed on my new Hyundai, the details of my trade and the acceptable payment based on my down payment. All other dealers seemed to drag their feet on answering my inquiry. Abigayle and sales manager Todd quickly provided a quote- slightly above my comfort level. After further discussion and clarification, Todd and Abigayle promised to contact me first thing the following day. Todd fullfilled his promise and called with news he could do the sales requirements I requested. Within 1 hour, I was at the dealership ready to complete my purchase. Abigayle came in on her day off to complete the paperwork and Tucson delivery. She was VERY detail oriented in her explaination of the vehicle's features. I cannot be more pleased with my experience with Rick Case Hyundai and its employees!

I arrived at the dealership late in the afternoon to see if I was interested in the newer features in the 2019 Santa Fe. I had a 2017 Santa Fe Sport from Rick Case, but had seen some interesting reviews of the 2019. As we entered, we were greeted by the manager and said we were just looking at what was new. I poured over the 2019 on the showroom floor to see what was new and different. I was really impressed when the salesman, Jovahn Lockhart, came and answered my questions. I found him very well versed on the features of the vehicle and very polite. Best of all, he left me to do my own exploring from under the hood to under the floor in the package area. We discussed the engine choices and I said that I wanted to drive one that was not a Turbo. I had the 2.0T engine in my 2017. Jovahn found a vehicle with the 2.4 engine and off we went to the Freeway to test out acceleration, braking, lane assist, passing power -- the works. After about 30 minutes on surface streets, freeway and everything in between we returned to the dealership. The car sold itself, then Jovahn went to work and with the manager worked out a deal I could afford ... the only catch was he didn't have the car we wanted. Again Jovahn to the rescue ... he ran a dealer search and the next morning the car was there for us. Did I say that when we left waiting for the car it was several hours after the dealership closed? No one rushed me, no one tried to get me to take what they had, and I never felt rushed in any way. THAT IS AAA+ CUSTOMER SERVICE. Buy your next car from Jovahn Lockhart at Rick Case Hyundai. You will never regret your choice. By the way -- this is my third Santa Fe and we also have a Sonata Hybrid (2013) that runs like a top.

Great dealership to work with. I found the HHR on the internet,called and worked a deal before I even went to look at. I live about 150 + miles away. The dealership was upfront on everything they said about the car, and was very easy to work with over the phone and in person. One of the best experience I had in car buying. All dealerships should be like this.