From start of my search till I came to their dealership, my experience was just simply amazing. Excellent price, fantastic team, great condition and fast service sums it all for Certified Car Center. If you are looking for just that, you have got to pay them a visit.
I am a retired school teacher and in my years I have purchase a good number of used and new cars and trucks. I was looking for a wagon and I came accross an add from Certified Car Center about this sought after BMW 530XiT. I sent their sale's department an email and quickly I got a respond from Nabi and from there I submitted my credit application. Their Finance Manager called me withing minutes and reviewed my application and promised me he would call me back, which he did with the good news of my approval, the next day my wife and I drove down there and did all my transaction under 45 minutes and we couldn't be happier. Thank you gentleman for the great ride and fast and pain free transaction. You certainly have won us for life.
From my experience, I would highly recommend this dealership, the staff was very friendly and willing to help in any way, Cristian was very helpful at the moment of doing all my paperwork, my case was kinda difficult since I’m new in USA with not credit at all but he made it work, it took him a couples of hours but I’m so thankful I left that place driving the car I wanted.
If you guys are looking for a car and don’t know what to do.... go check them out, for sure I’ll recommend everyone here!!!
Por mi experiencia , les recomiendo este dealership, es mi primera vez comprando un carro y Cristian el manager me ayudó con todos los papeleos, no tenia crédito porque soy nueva en Estados Unidos pero lo hizo posible, salí manejando el carro que quería.
Recomendaría a todos mis amigos hispanos que chequeen este lugar, las personas que trabajan ahí son súper buenas y bien comprensibles a la hora de preguntas y dudas.
Cristian helped me throughout the entire process and I can’t thank him enough!!! they make the whole process easy, fast and stress free, they’re all very understanding and will find a way to work with you.... 100% recommended !!
A few years ago we purchased a new vehicle from Cowles Parkway; but the vehicle (although not considered a 'lemon') experienced rain leakage (which they repaired) and eventually a cylinder malfunction that required installation of a refurbished engine.
What gives? Brand new vehicles shouldn't have problems.
Although each of these defects took a long time to repair, thankfully Cowles repaired everything. However, during each lengthy repair, we rarely heard from the Service Team so were not kept up to date.
We thought it's their responsibility (their responsibility!) to contact the Customer to let them know what's going on, not vice versa. We had to call a lot and felt very lucky if we were able to talk to someone and find out details.
Cowles Service and maintenance is great, but overall Customer Service and making contact with the Customer is lacking. We realize they're balancing many customers, but a simple phone call letting the Customer know how things are would be very helpful. Why do we need to call them to find out details?
I just purchased my new RDX yesterday and I am very pleased with it. I drove 2 hours to Rosenthal Acura to get my car. It was a hectic drive, but well worth the trip! I can???t say enough about this dealership. My salesman, Alan Eden was so helpful and such a pleasure to work with. He is a true professional. He did everything he could do to make this a great, smooth transaction. Even though we have so far to travel to get there, I would highly recommend this dealership. I really love my car! Thank you Alan Eden for everything you did for us!
It was a great pleasure buying my little brown fiat from John at Nexus Auto. The entire process was seamless and John worked me all the way to make it so much easier. The car is in excellent condition and Im loving it. John even went to the DMV on my behalf and got it registered and titled. I would absolutely recommend John and Nexus auto sales to my family and friends. Very happy with my purchase.
Overall I had a wonderful experience from this place. I would recommend anyone to go here. The manager and his partner offered great customer service. We worked out a deal and they had us out of there in no time with the car I had viewed online. I’m happy with my purchase.
I had my 2018 GMC Sierra in for service and need to have an additional key made for the vehicle. I had inquired previously about it and was told it was in the neighborhood of $60-70 dollars. This was pricey but fine. However when checking out, I was informed it would be $131 dollars. I had to one full hour of labor to make one key. I find this outrageous and totally unacceptable. I have serious doubts that I will return for service any further. I understand they have to set up the computer to cut the new style keys, but give me a break, one hour of labor! Thanks and guess I will see you another time.
Fair and reasonable seams tobe good people to deal with in the future I look forward to dealing with you and your team thank very much.
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