Stopped in to make an appointment and was very pleased the Adviser said if could handle an hour and half they would do it fight now. First time I’d ever been taken as a walk-in. It saved a ton of my time since I live 17 miles away. Kudos to the service adviser.
They move very quickly during the purchase process. Very friendly team and the Porsche genius was very knowledgeable. They missed several small issues on the delivery of $100,000 vehicle. The issues were simple to fix at another Porsche dealer no charge.
Most amazing car I have owned.
March 13, 2018
Fully equipped car. Bose, 19” wheels, navigation, heated and ventilated seats, full leather, tow package, NON-SMOKER. Super clean car. Always garage kept and washed every week.
I purchased a new Porsche Macan from Porsche Orland Park. The experience was extremely positive. My salesman Connor Martin was friendly and professional without being pushy. He answered all of my questions. He went out of his way to accommodate me with a test drive of the vehicle and provided me with a great deal. I could not be happier with my vehicle that I purchased or with the outstanding customer service.
I had my car towed to this establishment, which is more than an hour away, and 8:30 the next evening they delivered a loaner car . They kept me informed during the week long process and had my car delivered back to me , nice .
I have purchased many luxury cars over the years. This was my first experiemce with the Napleton group. Rachel Mason was professional , responsive and friendly at all times. Her follow up was also top notch. Could not be happier with the experience. Overall, 10/10. Your business manager was also fantastic, informatve and friendly.
Luxurious and reliable car I have ever owned
by RafiB from Highwood IL
March 24, 2018
Top notch!perfomance, comfort , style, luxury
design- can not wish better car. Feel happy, secure and, also important when driving my Porsche Cayenne! Love it and appreciate it
Recently purchased my first car from Porsche Westmont and had a really great experience. Pawel offered straightforward education on the 2 models I was debating, and was very patient with me as I deliberated over a couple months. Not pushy at all. Highest recommendation from this customer.
I've had around 20 vehicles in the past decade or so. My experience at Continental Audi was everything you would expect from a highline dealer and more. My Audi Brand Specialist, Gonzalo, was incredibly knowledgeable and attentive without a trace of pushy sales tactics. He and the Business Manager, Josh, did a fantastic job working with me to get the deal done remotely as I don't live in Chicagoland. I had originally asked to have my credit app sent to a specific lender that I have a relationship with, and Josh was able to save me over 1% on my interest rate after he called me to let me know a different lender had been more competitive with rates lately. That man knows his stuff!
I purchased a CPO vehicle, so I definitely was not a big spender as far as Audi customers go, but the dealership treated me like royalty.
Thanks for a smooth transaction and a beautiful car!! Go see Gonzalo!
Sporty practical strong spacious:
by Radman from Eau Claire, Wisconsin
September 28, 2018
This car gets consistently 33 mpg diesel mileage at 70 mph. Good exceleration. Quiet and comfortable. I have the Pasm air suspension and it lowers for easier entrance and exit. This has the 18 way sport seats which have high sides making exiting more difficult. I find the 14 way seats more comfortable. This is my 3rd diesel Porsche Cayenne. I would keep buying the same one. These are expensive with the desired accessories.
I have been wanting a Audi S4 for sometime, based on a family member's recommendation of Ultimo, I checked their website, and found the exact car I was looking for, I stopped in to check it out and was greeted my Michael. Michael was very easy going and very knowledgeable. He let me test drive the car, and let me check it out. There were no high pressure sales tactics. I went home to think about it, and ended up going back a few days later to test drive it again and ended up buying it. About a week after buying it, the transmission started making noise. I contacted Michael and Scott at Ultimo, they had me take it in to a shop that they prefer. Turns out the transmission needed to be replaced. Ultimo paid for the replacement and provided a loaner car for me. I am very glad to have my S4 back! Michael and Scott were very pleasant to work with. I look forward to doing business with such a stand up place again.
PURCHASED A GEM
by BIGB from LEAGUE CITY
March 23, 2018
WE HAD WARRANTY WORK PERFORMED ON OUR PORSCHE PANAMERA. THE DEALERSHIP GAVE US A LOANER (MY WIFE'S NEW CAR-PORSCHE CAYENNE) WHICH WE DROVE AND FELL IN LOVE WITH. DUE TO OUR NEW GRAND DAUGHTER THE WIFE'S RC350 LEXUS WAS NOT SUITABLE FOR A CAR SEAT AND THE UPCOMING TROOPS (GRANDCHILDREN). THIS WAS A GREAT DECISION AND WILL KEEP THIS BABY FOR AWHILE.
There???s no words to express how happy Iam with doing business ultimo specially frank his the best not just a sales man but now a good friend more like family He always goes above and. Beyond to help me out . It???s been 5 or 6 cars allready and I will recommend and keep buying from them very honest 1 owner cars very happy . Scott Gurel also very nice guy and also goes above and beyond great service thank you guys
Great driving car, solid and quiet. Can’t even tell it’s a diesel. Tremendous range of 700+ miles per tank and very comfortable seats make you think you could go that distance non stop. Excellent fit and finish. Nicest car I’ve ever owned. Highly recommended if you travel long distance or need to haul some gear.
Walked in one day after previously looking at a new car in the lot for my wife. Within 10 minutes after talking to John Vanik and Tim Duda I received and excellent lease deal on a new Rouge Sport that I could live with.They gave me a rock bottom deal, much better than I had expected. A few days later I came back to lease the vehicle. They also gave me a great price on the paint protection package.
They were very courteous and helpful. I would recommend them and the dealership.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
I was a bit worried at 1st buying a vehicle from out of state but Evan was great to work with great communication and the vehicle turned out after inspection in Florida to be in great shape. Everything was just as Evan promised
The front desk was so kind and a pleasure to greet each visit. Mark Sarros was patient and very knowledgeable. A pleasure to work with.
Perfect combination of performance and utility
by Jack B from Wakefield RI
May 26, 2018
Perfect combination of performance and utility. Plenty of room inside for four big guys, Best handling, and acceleration of any vehicle I’ve owned. No comparison to BMW, I Would never purchase a different brand of vehicle again.
I never purchased a car on my own before I was afraid due to my lack of knowledge about cars and financing. Ahmad Bachan helped me with everything I asked for. He handled everything in a timely and professional manner. I highly recommend him.
It's a gem
by Richard h12 from Plano, TX
May 4, 2018
The Porsche Cayenne is a gem! A SUV actually with style and great performance. It's a joy & fun to drive. The diesel, that I have is like a jack rabbit, the first thru the intersection while others are just getting going.
I had sent an email about a lease special. Nikki (unsure of spelling) call me right away. I was scheduled to see Mark Sat afternoon. I walked in, he listed to my needs, Priced out what the cars we spoke about. My husband had him price out a few other options, however, Mark showed us the great deal he was able to offer on the car i wanted. Did not try to up sell me. I walked out with exctally what I wanted at the price I wanted!!!
April 18, 2018
Has the feel of a sports car with enough room to accommodate my kids. I purchased the Cayenne with the diesel engine, the get up and go is unreal.
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