Everything you expect from a car buying experience
by CintronUSCG from DealerRater.com
October 19, 2018
I???d recently purchased a new Discovery using my financial institution car buying program at Land Rover Chantilly???s certified dealer. KZ was able to address all my concerns and find my Discovery within minutes of walking in. As an active duty military member I was given the attention needed from the Financial Department by going above and beyond and completing the required paperwork in order to register the vehicle in my home state of FL saving me additional $$$. No haggling, No hesitation, No gimmicks.
My experience at Audi Chantilly was terrific. Perusing vehicles online and saw a used one I was interested in online. Enquired about its availablity and got immediate responses from two sales associates. Made an appointment to test drive. Evening before test drive, received email to say vehicle was still available. Upon arrival at dealership, vehicle was sitting outside in front of the showroom (anticipating my test drive!). The dealership is large, expansive and immaculately kept. My sales associate, Mamta, was exemplary. She assured all my needs were met while test driving, getting information about the vehicle, discussing price, final sale and paperwork/documents to be completed. Drove home that evening in an exceptionally clean & well-maintained used Audi A5 Cabriolet. Even gift-boxed spare key and extra key ring...Very classy touch!
LOVED MY ROVER just not big enough.
by JackandJen from Glen Allen, VA
December 5, 2017
I LOVED my Range Rover, however I sold it and bought an Escalade because I wanted more room and cargo space.
I came to the dealership not even in the market for a car. Our car was in for service and we had a rental for a week, which I naturally fell in love with. I decided I loved it so much that I"d check out some of the other models and when I did so, Colin Unterkofler introduced me to the car I ended up buying. I not only love my new car, but I ad such an amazing experience working with Colin while purchasing it - he's friendly, down to earth, easy to chat with, and really cares about what your concerns and needs are when it comes to your vehicle so that you are sure to walk away with what you need. I never felt pressured into choosing a vehicle, and felt comfortable that I had seen all my options before making my decision. I walked away thrilled with my choice in both my vehicle and my salesman! I couldn't recommend either any more.
Amazing off road cechile and just as good around t
by Liskiguy from Patchogue, new york
November 8, 2018
The styling is great and the
Performance is awesome. Off reading is amazing and handles well in the snow. Interior is a bit dated but improvements made on the 2019 models
Gavin Kassiri approached my husband and I immediately and promised to take good care of our needs. He delivered 100%! Tyler in financing was great also. This team is dedicated to making the deal close smoothly and in a timely manner. Great job guys!
Sexy and Powerful
May 22, 2018
Loved owning this vehicle. Makes a statement wherever it goes! There are few cars that look and sound as good as this car! The v8 is intoxicating.
I recently came to this dealership to purchase a used Mercedes Benz from Andy. He was very informative and educated on the overall process. He kept me abreast each step in the sales process. His positive and genuine demeanor made this an exemplary experience. I am confident that I would not have received a better quality car for the price or better customer service at any other dealership. Ellie in the finance department was also very knowledgeable and helpful. Thanks Andy and Ellie!! - Lena
by Karen from Halifax, MA
March 21, 2018
Great deal on a pre-owned. This is a very nice riding and safe vehicle. Handles wonderfully in New England snow storms/no hydroplaning in deep puddles!
I came in and the staff was pleasant and very welcoming. Gavin Kassiri exhibited phenomenal expertise and customer service skills. He was also very helpful in making sure that I got the vehicle of my choosing. We need more car salesmen like him. Thank you so much Gavin for the exceptional experience!
Most Bang for your Buck SUV
by CAautomotive from Boston, MA
December 21, 2017
The 2016 RRS with the 5.0 Supercharged V8 is simply impeccable. I was in the market for a "Super SUV" for quite some time and finally settled for the RRS for multiple reasons. First off, the MSRP on a brand new RRS (supercharged) is around $85-95k, depending on the model. The german competitors such as the GLE63 AMG, BMW X5M, Porsche Cayenne Turbo are all similar performance wise, but all have MSRPs of $110k+! This vehicle handles just as well IF NOT better than its competitors, for the fraction of the price. The offroad capabilities is off the charts, blowing the competition out of the water (besides G63). I have had the car for about 8 months now and the vehicle has about 9000 miles on it. I've had NO ISSUES whatsoever. It appears Land Rover aka Tata Motors is finally getting a grip on reliability.
Gavin Kassiri made my buying experience much more personable and accommodating. We looked at a few different options and never felt pressured into purchasing the more expensive vehicle with more options. Rather, it was about which car was suitable for my needs and wants. Gavin addressed all of my questions and concerns. I let him know what my number was, and we tried to get as close to that number as we could. Once I purchased the new car, Craig was kind enough to spend an hour going over all of the different features and tech interface with me. He made learning how to use the system much more understandable, and was able to simplify it in a way that I could continue make adjustments. Overall, it was a great experience, and I would purchase from Rosenthal again. Be sure to ask for Gavin if you're in there shopping for a new car.
I leased Chevy Traverse in 2017 from this dealership when it was Manassas Chevrolet and had a bad experience. This time wanted to buy a Cruze. Every step went without any issue. Sales Associate Carlos was very professional and nice. Austin in finance answered all my concerns and was very professional. It was overall very good experience.
I'm a repeat owner
by ClarkWGriswold from Seattle, WA
December 3, 2017
The supercharged engineer is excellent. Driving it you know it's quality. Materials are quality like no other.
My Jaguar came from another dealer. This was its first service and I was concerned about servicing at a different dealer. I was delighted to find the service advisor, Joe Simoules, took time to explain the Jaguar warranty and service programs and provided advice on a few use items. Everyone there was welcoming and helpful.
I worked with Andreas Tsirikos and Layla Pouya during my recent visit to Lexus of Silver Spring. As a returning customer my expectations were once again exceeded by the Lexus professionals at this dealership. This is a first class operation and one that I would highly recommend to anyone in the market for a Lexus.
Best SUV at its price range, best RR ever
April 19, 2018
Simply great, extremely built well and very comfortable. looks also great in and out. the power also is a huge plus. although pricy, the SVR is worth the money easily. coming off lease soon and have to sell it, as it is worth much more than the residual. we will miss it until we get the next one..
Great sales experience from MO and the entire Land Rover of Alexandria staff. Mo showed my wife and I approximately 3 vehicles total and we switched one after signing the paperwork the next day for a different color. Not even a compliant. I highly recommend this dealership. Look at their leasing option if you are like me and like to change vehicles every three years its the best bet. I always tell me wife that we are only renting the vehicle.
Khalil is a terrific Land Rover/Range Rover Sales Consultant. He is professional, experienced, and has a soft/no pressure approach to the vehicle purchasing process. I strongly recommend him for a personalized buying experience. Most notably, after the sale was made, he followed through with me on several different matters. The buying process took way too long partly due to the fact that they had a relatively new financial officer, and partly to the fact that their office technology looked to be very dated.
Happy with the car purchase, easy and smooth process.
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