Porsche Plano - Devin Tyler - Superb Service
November 5, 2018
We experienced some jerking on acceleration of our Cayenne. Took it into Porsche Plano on a Friday morning and Devin Tyler was our advisor. He offered a loaner vehicle, but we didn't need one as we were leaving out of town for the weekend. While out of town, we received a call from Devin to explain their findings and he told us they were going to order the parts to have it overnight. He also assured us he would reserve a loaner for us if the car wasn't ready when we got back in town. Early Tuesday, Devin called to inform us the car was ready and they'd replaced the transfer case. We are very happy with the service Devin provided. He was very professional, cordial and was great about following up. Superb service!!