Found a great car, liked it a lot, but we were having some serious rain so didn't go back until the skies cleared a bit. Unfortunately, someone else was doing the same thing and bought the car. Lesson learned - Place a deposit! My bad, but one of life's lessons I guess.
I ordered an Audi Q7 remotely
The rep and financing manager were courteous and fast to process the deal. It took only a few days to have the whole contract signed and the car shipped. The car mileage and Carfax report were as displayed online.
I asked the rep if the car had no specific damage that I couldn;t see on pictures he said no but there were actually several scratches on the inside plastic nothing huge but still disappointing
The manual included was for another model (TT)
Overall a good experience with a courteous and responsive team I'd recommend working with them
Poor communication.. took my business somewhere else
by Kenneth H Garnett from DealerRater.com
October 17, 2017
I ordered a car from Audi Burlingame based on a recommendation from my boss. Unfortunately, YMMV as my experience was no where near hers. Once the car was ordered, the communication was virtually non-existent. Emails and phone calls to the sales adviser went unanswered or returned. Eventually, out of the blue I got a call telling me when the car was being built and when it should arrive. However, I had already moved on and secured a same vehicle at a discount with more options. Needless to say I cancelled my deposit with Audi Burlingame. If the sales adviser would have been more communicative, then I more than likely would have waited for my ordered vehicle.
I was expecting high pressure to purchase a new car. The Sales Representative, Answered all the questions
I had prepared before going to the Dealership, without any rush, sale pitch, or pressure in purchasing. He
was very helpful in explaining, each package that was on the various Prius models. We felt he was truly outstanding. We are happy with our purchase.
I flew in from Phoenix az to purchase my 2015 BMW X4. Comparably equipped X4's in Arizona are $3000 more than United Imports price. But none had the color combination I wanted anyway. United did. Isaac knew the vehicle inside and out and didn't pressure me to buy. Transaction was smooth and quick and I was on my way back to Phoenix before the sun set. Btw, they have sooooooo many very nice pre owned vehicles. If cars are your weakness, stay away . You will want to buy something.
Thank you Cars.com! After weeks of searching and having a bad experience with one dealership... I happened to find a Duramax Diesel truck, on this site, in the middle of the night! I contacted the dealership and Jamal at Porsche of Stevens Creek helped me get my truck. I got such a great deal that now all my buddies are checking out the site too! LOL! I would highly recommend using this site to anyone looking for a car. They prepped the vehicle and it was in PRISTINE condition! Unlike other dealerships which presented cars that looked like they had just been towed! Being a Porsche dealership you expect the best and that's what you got. I can actually say I went to the Porsche dealership and bought a vehicle! It just happened to be an lifted 06 Chevy Duramax 2500 LBZ! If I ever win the Lotto I'll go back to Jamal!
Very clean facility and friendly associates and lots of nice cars to choose from. However, the car I had made an appointment to View they had already sold the day before and didn’t notify me about and a couple other similar cars they mentioned they had just gotten in they didn’t have information on to give me so that was a little unprofessional.
Time for a change so I sold my Lotus Elise. This is my first Porsche as an owner of a "Carrera 4" and WOW it's truly an amazing car by far! Many Thanks to Torbin and the entire staff at Porsche... Cheers!!
Just bought my dream vehicle from Hamed at Autobahn Gallery. They made the process fun and easy. The personnel are fair and truly class acts. We'll be going back when it's time for our next vehicle! Hamed...thank you!
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