I have purchased many luxury cars over the years. This was my first experiemce with the Napleton group. Rachel Mason was professional , responsive and friendly at all times. Her follow up was also top notch. Could not be happier with the experience. Overall, 10/10. Your business manager was also fantastic, informatve and friendly.
Recently purchased my first car from Porsche Westmont and had a really great experience. Pawel offered straightforward education on the 2 models I was debating, and was very patient with me as I deliberated over a couple months. Not pushy at all. Highest recommendation from this customer.
Just purchased a 2016 Macan S
by Porsche Fan from Alameda, California
January 6, 2019
I have owned several Porsches and I have always been impressed by the quality of build and reliability. When I test drove the Macan S, I was very impressed by the quickness and handling from an SUV. This vehicle is roomy enough for my family and our dog. I'm glad I purchased a used Macan S; I feel like I got a lot of vehicle/features for the money.
I came in for a simple oil change, and I was made to feel special. I lease a base Macan and they treated me today like I bought 2 GT3 RSs! Everyone remembered me - they remembered my spouse, they took the time to come and meet my new kids and just made me feeel like the most important customer (even though I know I am an etremely small one). Special recognition to Jeff Cullen and Scott Lamb In service who greeted and helped make me and the twins as comfortable as possible while we waited. And a nod to my sales person, Eric Kozuh, and Jessica, the finance person, for taking time out to catch up and talk to me. Thanks Everyone!
Best sporty, compact SUV on the market
by Emily from Saratoga Springs, UT
October 18, 2018
I absolutely LOVE this car. I get my AWD SUV that is quick, sporty, and luxurious. The way this car drives is unlike any other SUV I've driven. It's so comfortable and I can't believe the gas mileage this gets with AWD and twin turbos.
My experience with this dealership was outstanding! They go above and beyond with their care and customer service. I have never experienced service to this magnitude! They rock!
Perfect combination of a sports car and an SUV!
by Tall Grey Guy from Fremont, WI
September 26, 2018
I have a 2017 Macan S model with the 340 HP V6 Twin Turbo. Plenty of head, shoulder, leg room for my 6'4" size. Super handling, acceleration, and strong braking. Excellent traction in snow without dedicated snow tires. Throaty exhaust note in sport setting and during every start up. Back seat legroom is minimal. You can open hatch remotely, but must push button in hatch to close. Inserting key in the left side of dash is different, but easy to get used to. Oil changes at $250 are a bit steep. No dip stick to check oil. 1st and 2nd year depreciation is extreme. Very disappointed to find that trade in values are far less than the sales guys tell you even with low mileage. Takes about 3-4 months to order one. Dealer stocks are limited and tend to be the overloaded option versions with very high MSRP's. Even the 4 cylinder models can approach $70K.
Overall a truly great car in every way. Porsche Customer Care is outstanding and super supportive. Local dealer staff is very knowledgeable and helpful.
I have been wanting a Audi S4 for sometime, based on a family member's recommendation of Ultimo, I checked their website, and found the exact car I was looking for, I stopped in to check it out and was greeted my Michael. Michael was very easy going and very knowledgeable. He let me test drive the car, and let me check it out. There were no high pressure sales tactics. I went home to think about it, and ended up going back a few days later to test drive it again and ended up buying it. About a week after buying it, the transmission started making noise. I contacted Michael and Scott at Ultimo, they had me take it in to a shop that they prefer. Turns out the transmission needed to be replaced. Ultimo paid for the replacement and provided a loaner car for me. I am very glad to have my S4 back! Michael and Scott were very pleasant to work with. I look forward to doing business with such a stand up place again.
The car Ian perfect!!!
by DanBoy from Florida
October 24, 2018
This car was the better car I drove!!!
It’s comfortable and fast...
All equipment work easy and visual nice painel... I recommend for all age !!!
I’m in the middle of a chapter 7 bankruptcy and I have an open car loan. The apr rate was 19.25%! 450 a month car note. I was gonna keep my car because I didn’t want to give it back and have the hassle of trying to find a vehicle and not finding one in time. Well Kevin’s office from Howard sent me a flyer saying that I was preapproved and they could get me in a vehicle! Well I said this is a scam like all other places! It was not! I did the application, went in looked at vehicles.. found a few I liked.. drove them.. picked 1.. financed it and I’m out the door with a new Kia Sportage LX! And I’m happy as can be! Lower car note and lower apr! Did I mention my previous car was a Nissan Sentra? Yeah big upgrade!
Comfort and luxury in one
by Gog from Richmond
June 6, 2018
This car I liked a lot but not the dealer . The car looks great and is embodiment of comfort and luxury. Improvement can be in the acceleration
I was a bit worried at 1st buying a vehicle from out of state but Evan was great to work with great communication and the vehicle turned out after inspection in Florida to be in great shape. Everything was just as Evan promised
Realiable, fast, luxurious
by Panny13 from Ocala, Fl
May 15, 2018
Nicest car I have ever owned, drives like a 911 but longer wheelbase makes for a GT like ride on longer trips, super reliable V8 will last a long time. Has all the great options including navigation, ventilated cooling and heated seats, $5000 black Porsche wheels, PASM suspension, Premium Plus package etc
The front desk was so kind and a pleasure to greet each visit. Mark Sarros was patient and very knowledgeable. A pleasure to work with.
Most reliable and comfortable car I ever owned
by PorschemacanS from American Canyon, CA
December 8, 2018
This vehicle met all my needs including long distance drives, comforts and safety. My wife loved it a lot and she mostly used it for her work and commute. Its interior is also very comfy and has a very good sound system.
I never purchased a car on my own before I was afraid due to my lack of knowledge about cars and financing. Ahmad Bachan helped me with everything I asked for. He handled everything in a timely and professional manner. I highly recommend him.
Super sports car
by Porsche fan from Columbia, SC
September 29, 2018
This car met all my needs before I had a baby. Drives smooth, fun and fast. It’s small enough to feel like a sports car but big enough to bring your friends along for the ride. I have a baby now and since then, the car has become small for what I need.
Mike is extremely knowledgeable about Mercedes models. He is very prompt with questions and responses and follows up. A pleasure to deal with. The two vehicles I was pricing out were competitive nationally.
Just love it!!!
by Syl-Sol from Brownsville, TX
November 24, 2018
My first Porsche was stolen from me. Therefore I’d been wanting one for a long time. I’ve been looking st them for about 9 months so I would get alerts from cars.com. Until I found the right one for me.
I purchased a Pre-Owned Porsche Boxster S from Ultimo Motors online from 900 miles away, and included a trade of my vehicle in the process. The entire deal could not have gone smoother. Tasho was very professional, prompt and detailed from negotiating the trade-in via email and phone, through picking up the vehicle. I reviewed the paperwork in advance, then drove my car 900 miles to trade it in and pick up the Porsche I purchased. I had full confidence this dealership would complete the deal as expected, and they did. When I arrived, my new vehicle was spotless and ready to go. We went for a quick test drive then we worked quickly through the documentation and I was on my way. I wish I had more time to spend in their spectacular indoor showroom full of high end vehicles. Working through the sale and warranty documentation with Brian was a breeze. He was also very detailed and professional. This is a no-nonsense specialty dealership with the type of professionals you want to deal with when you're purchasing an expensive vehicle, especially from far away. They understand their reputation means everything for success in online sales. And they do all they can to satisfy. You can trust them!
Fun, Reliable and Universal Curb Appeal
by PorscheGuy123 from Atlanta, GA
August 7, 2018
Never had an electrical or mechanical issue in two years and 34000 miles. Incredibly comfortable cabin even after 4 hours of driving. Huge curb appeal.
The only issue I have is the base model (Panamera Edition in my case) needs more power for how heavy it is. It isn’t slow, especially when you get the RPMs above 3000, but it is a bit sluggish off the line. A small issue given that it’s a luxury performance 4 door, not a coupe for the track.
This is my third Porsche bought at this dealership. The Porsche Exchange in Highland Park by far is the best Porsche dealership in the Midwest. From customer service to technicians to sales they care about you. I've owned many cars and I will continue to buy my Porsches only at the Porsche Exchange in Highland Park. Thanks so much for everything like always. Herb Willems
Love the Macan - the sportiest small SUV
by virsa from MEDINA, MN
January 9, 2019
Could use remote start and some more leg room and storage . Otherwise no surprises . Love it ! Cute, sexy, agile , sporty .
Excellent facility. Great salespeople. Peter was mine. Very caring, professional and knowledgeable.
I had a great experience buying a car at this dealer. I would highly recommend this dealer and salesperson.
I love it! Gorgeous and easy to drive
by Rosario from Philadelphia PA
November 12, 2018
Exactly what I was looking for! It’s very comfortable, fast’ and drives great! I shopped around quite a bit, and this car was by far the best deal for my money without sacrificing quality!
This dealership keeps impressing me with new levels of service. I'm not sure why anyone who go anywhere else to buy or service their vehicles
So much fun
by RafaMacanS from Miami, FL
January 8, 2019
Great car- I have the S model and honestly it’s not that fast off the line- but going from 30-50 or on curves it’s exhilarating. Build quality is incredible- had an Audi before which was also great but the Macan is a different category entirely.
I purchased a 2018 Porsche Panamera in Georgia, but had my 10K service done at the Porsche Exchange, while on vacation in the Chicago area. It was easy to get an appointment and the service advisor was extremely helpful, professional, and knowledgeable. The work was completed when promised and overall it was a fantastic experience.
Simply a Drivers SUV
by woodnook123 from Kalamazoo, MI
January 6, 2019
Love the Macan! You get the utility of a small SUV with the absolute drivability of a Porsche. Holds the road like a small sports car. The 3.0L V6 in my model S has enough power to be crazy fun without getting me too many tickets... Although the 3.6L would be cool. The interior is very comfortable with amazing fit and finish. Leather is nice and soft. Back seats don't have a ton of room for adults, but I don't ride back there!! It is pricey to buy and to maintain, but it IS a Porsche. When I'm ready, I'll buy another one.
Always great service for the past eight years. I like their long and flexible hours of operation and their taking a sincere interest in all of my needs
Iconic car that makes you want to drive
by First 911 from Near Philly
December 23, 2018
Only owned a short time but if the vehicle performs as well as it makes you feel as a driver, it will be great. An iconic vehicle similar to a Corvette. Unmistakeable for anything else and makes you feel like you’ve reached a milestone
Super low pressure with great knowledge and passion.
Sporty practical strong spacious:
by Radman from Eau Claire, Wisconsin
September 28, 2018
This car gets consistently 33 mpg diesel mileage at 70 mph. Good exceleration. Quiet and comfortable. I have the Pasm air suspension and it lowers for easier entrance and exit. This has the 18 way sport seats which have high sides making exiting more difficult. I find the 14 way seats more comfortable. This is my 3rd diesel Porsche Cayenne. I would keep buying the same one. These are expensive with the desired accessories.
Great service I was walked through the whole process took me last minute very polite folks here from the receptionist to service.the little perks were nice also e.g. car wash free inspection free coffee cookies
by Steve G from Wellington, Florida
October 6, 2018
Dream car. Waited until I saw White with Tan. It is 400 pounfds heavier than my Porsche Cabriolet and you feel the difference. A great ride.
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