by RED LINE SALES TRAINING from Seattle Washington
October 29, 2016
Did business with Roberto and he purchased a car from me. When I walked in I was treated world class. Offered a refreshment, given the right price for my trade in and it was a seamless process.
I look forward to buying a 488 next year.
This is my second car I have bought at this dealership. BUT, this time was
over the top fabulous because of Kay Mcmillen. She was so fun and no stress
at all to drive and buy a car. GREAT experience just ask for her and your worries are over.
I had the best buying experience yesterday thanks to Ron Yinger! He was awesome through the whole process, super nice and patiently answered all my questions and made me feel at home. The one reason I don't like car shopping is bad experiences with the stereotypical "car salesman" types and Ron broke the mold. My whole family drives Minis and I can say that we'd tell all our friends to go buy a Mini from Ron. Well done, and he was definitely the reason that Mini Seattle will earn my business again in the future.
I have dealing with Seattle Mini since I got my first mini in 2008. I leased and was very pleasantly surprised by the excellent customer service. I have worked with Jay Hammon each time I have leased a Mini. He has provided excellent service so much so that I leased my last mini from him while living in New Mexico. He was very helpful and worked with me through email and phone to facilitate my picking up of my newest Mini. Jay helped to keep track of my car so I could arrange flight up to Seattle as soon as it came in. He even picked me up from the airport! I have recommended friends to Jay and they were very happy with the service and follow up he provided. The service center is always helpful too when I have to take my car in to be serviced. I love my Mini and when it is time to get a new one I will have Jay help me again.
I went into the Seattle Mini dealership with my two rowdy boys prepared to feel like I didn't belong. I was pleasantly surprised that they took my young kids and their volume in stride. I was also expecting pressure to buy more car than I had budgeted, but again, Surprise! Jay Hammon held to the numbers I gave him and even found me a few options to choose from so I wouldn't feel like I was settling. I really appreciated the staff there and their professionalism, friendliness and patience. I would definitely recommend checking out this dealership and will check with them when I'm ready to trade in my Mini, which may be never!!
This was the best car buying experience of my life. The sales rep was so helpful, informative and actually fun to work with. When I picked up my mini he went over every part of the car and how to use all the technology it affords, this was very helpful to me as I am not that tech savy. I have not had one minute of buyers remorse, I would highly recommend Seattle Mini.
I found the car I have wanted for a long time. An email to Dave Wolf elicited a quick response. So - my journey began just before 8am. I drove my car home that same evening. All of the staff at Seattle Mini were very friendly. I felt valued. Dave took me on a test drive, gave me a great tour of my new car, made sure my phone was connected and I know how to manage the controls - favorite radio station, etc. and sent me on my way. Minis are great vehicles. What makes them exemplary is the attention from all of the staff regardless of whether you are their personal customer or that of another salesperson. Not only was Dave amazing - the other salesmen were also friendly and encouraging. Seattle Mini has my complete adoration and appreciation. Looking forward to a long history with Dave and Seattle Mini. cheers!
We went to this dealership last weekend. Me and my wife visited here to check out the mini cooper s before and mike assisted us. He offered us good price at the front. We ended up buying pre-owned mini at the different dealership and it was a mistake. Their customer service was incredibly bad... If you want to buy yourself a mini and would like to have a good customer service, go to this dealership.
The representative was really nick and affable. When I have questions, I asked then they would respond me quickly. Even though I was not sure about any things such as this was my first time to buy a car.
I chose this dealer after a negative experience with the dealer closest to my home. I had shopped for a convertible for a year and had narrowed my choices to a Mini, a Fiat, and Buick. I test drove multiple times (except not the Buick) and then did online research on pricing. NW Mini was exactly as it represented itself to be. I ordered the exact Mini I wanted, at good price, no fuss no muss and I am excited to be receiving it in January or so. So, although I haven't actually technically purchased it as it hasn't arrived, I am 100% happy with the experience. The only drawback is that it is about 40 minutes down the road. However, I did not have to go in to the dealer to make my order. All was done electronically via email.
Northwest Mini's staff were wonderful to purchase a car from!! Brandon answered every question I had before and after I bought the car. He is very knowledgeable and helped me make the perfect choice and I couldn't be happier. I would highly recommend visiting Northwest Mini to everyone!
From test drive, to purchase, to service, Northwest Mini is fantastic (and worth the drive from Bellevue to go to Fife rather than the OTHER local Mini dealership). Everyone is friendly and technically knowledgeable about the cars, and genuinely excited about the product they sell.
John Bang gave us a great deal on our New car, he was very professional and courteous. No pressure and hassle free salesperson. Highly recommend dealership and John to anyone looking to purchase a new Mercedes.
I had a difficult to diagnose issue with my C450 transmission. The service manager, John Shepard, quickly identified a tricky issue and obtained the software fix from Germany and scheduled a service appointment. The appointment was carried out in an equally skilled and efficient manner by the service adviser, Garrett, and an unidentified tech. The gist of all this is that these guys did what the selling dealer could not, did it with a smile, and got it right. Sum: MB of Lynwood is all you have to know. (I did write the owners and suggest raises and bonuses! ;) )
Addendum: I should add that the measure of any dealer's service department lies in the hard, not the easy cases. I've been driving performance cars for nearly 50 years, and this department gets an A+.
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