Had to do a tire rotation, oil change, and had a rattling sound coming from the front of the engine bay. Ryan Jonas helped me out and got everything I needed done quickly. He was very polite, informative, and overall a pleasure to have helping me out. He put a good reputation for this dealerships service center and would highly recommend him for any service.
I highly recommend this dealership. We purchase all of our commercial vehicles from this dealership after dealing with many other dealerships and this dealership is by far the best. They have the best prices and above all, you are treated as a priority even after the purchase of your new vehicle has been made. I have been to other dealers that have treated you wonderfully in the beginning to get you to buy the car, and then once you have purchased it, they act like you are bothering them when the time comes to get the vehicle serviced and so forth. Then not only are you treated poorly but they then overcharge you for your service. The prices in the service department at this dealership are very fair and they do great work. Rt. 18 Dodge / Chrysler / Jeep treats you just as good when you come in for service as they do when you are making the purchase which is a wonderful feeling. I will not be using any other dealership other then Rt. 18 Dodge / Chrysler / Jeep because THE CUSTOMER IS THERE #1 PRIORITY HERE!
I never thought buying a car would be so easy. Daylin is extremely professional, helpful, and great to work with. She made this process incredibly easy. The entire car buying experience was a positive thanks to Daylin. 5 stars.
I went to Baker Jeep as my Grand Cherokee lease was up. Konstantin did a fantastic job making me feel comfortable through the entire purchase if my new Jeep Wrangler JL Rubicon! I absolutely AM's thrilled with it.
I bought a 2007 Jeep Commander from a dealer in Bel Air MD almost 2 years ago . And the experience I had at Baker Jeep was the complete opposite. I drove 150 to this dealership specifically because they had what I wanted and treated my so well along with worked with me. I would definitely buy from them again. They explained everytjing to me so well and in detail.
Thank you all so much for your amazing customer service skills and knowledge! It's helped make my experience so much better and I would totally recommend your services and products to anyone and everyone. I feel so safe in my new Forester Sport and get so many compliments! Thanks Team you're the best! Sincerely, Kristin
Great experience buying a car here with my daughter. Salesman Mort Brach was patient and answered all our questions regarding the used Chevy Cruze. We liked him immediately and felt comfortable dealing with him, especially with my first time buyer daughter. This was probably the best car buying experience I’ve had during my lifetime. When we are ready to buy another car, my family will look here first.
My sales rep, Steve Ullrich extremely helpful and professional! Explained the features / benefits and helped me make informed decision between leasing and purchase. Steve Boyce the GM was also great! These guys and dealership are customer service focused! A professionally run dealership - they don't play games. You can tell them what you need and they'll bend over backwards to make it happen. My 3rd vehicle purchase from Freehold Subaru and we know we'll be back!
My wife and I had a wonderful time with John. It was enjoyable discussing & learning more about my Forrester. It was like going to a Forrester class. He was so pleasant & he knows Subaru's like no other. I went home & I read the book again. Don't miss out, you'll enjoy it. JW,
I had such a great experience buying my new Jeep with Phil. He is kind, friendly, and truly makes customers feel that he is matching them with their best interests-- I have already recommended Phil to so many of my friends, he is an ASSET to World Jeep!
I bought a preowned car for my nephew and Michael Smith was absolutely easy to deal with. He took care of everything for me and even made sure I got home safely. Kevin Miller handled my paperwork faster than I thought possible and I got my plates fast! There are plenty of options closer to me, but I would absolutely suggest him and this dealership to everyone!
After reading some of these reviews I was hesitant to purchase form them, but they had the best price which I negotiated online/phone. Then when I went in to purchase Michael Smith greeted me instantly and took care of EVRYTHING in less than 2 hours. he quickly made sure I understood everything about the car. Excellent experience all around!
Great experience at Dick Myers Chrysler Dodge Jeep Ram and Fiat dealership, Harrisonburg, Virginia with my first Jeep buying" Adventure" . My wife and I bought a 2019 Cherokee Latitude Plus with black leather interior and Awesome everything. 240 horsepower full of love. William Elliot and Eric Myers we're great they they made the whole experience painless and easy. They were both great. We love our new Jeep.
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